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Carpet Cleaning reviews in Columbus

  • B
    Steamatic Inc
    Very punctual. Cleaning was equal to or very slightly superior to their major competitor. Although they advertise 3-5 hour drying time, it actually took about 10 hours to be dry everywhere; still, that's much faster than competitor. Biggest negative is that they do not have small foam squares to place under furniture and so it cannot be moved back to the original location until the carpet is completely dry. Therefore, we did not move things as in previous cleanings with a competitor.
    - Thomas L.
  • D
    Sunshine Chem-Dry
    I called to see if they were able to come clean my carpet, when I called the guy on the phone was very short with me. He told me to hold and then put me through to his daugher whom sounded like a teenager .. the basic message that I got after calling to see if they could assist me, was that I was not important and that my job was too small that he did not have time to assist me and pass me along was unprofessional and I will not be using them.
    - Victoria H.
  • A
    Steamatic Inc

    The office person was very cordial and informative about what would be done, time of arrival, price, and answered any questions that I had. Before the workers arrived, I had everything planned of where I wanted them to steam clean. They arrived right on time, worked from room to room in an efficient way, and asked me if there are any stubborn rug spots that they needed to be aware of. Everything went well and the carpet was cleaned to my satisfaction. I was glad I had everything planned ahead of time because this made the job go faster. They told me that the rug would be slightly damp for a few hours and that later in the day, it would be dry. I found this to be very true and I only had to tip-toe around for about 2-3 hours. It would be helpful to know ahead of time that you don't want to have people tracking in and out on the rug areas for a few hours.

    - John U.
  • A
    Carpet Cleaners. Roy
    My carpets were dingy & dirty. I have used them a few times, always very professional, on time, friendly, & polite. My carpets came out looking better than ever! Of all of the carpet cleaners in Columbus that I've used, they are the only ones I have consistently used. I'll be calling them again, it's about that time to have my carpets washed by real professionals that give a fair price, by friendly people! I cannot say ENOUGH good things about them! 
    - Vernus C.
  • A
    Steamatic Inc
    The serviceman showed up on time, was efficient, friendly, professional and completed the job within 2 hours.  This is second time I've used their services and will continue to do so in the future.
    - joni b.
  • D
    Southern Service Carpet Cleaners

    The provider's employee did not have factual knowledge of the type of carpet he was cleaning. Not only did I have my carpet cleaned I had my sofa and loveseat cleaned as well. The loveseat is pressed up against a wall, instead of pulling the loveseat to do the entire item the front and sides were only done. In good faith the provider asked to come back out and re-do what I was not satisfied with. I agree and as a result my carpet is now frayed in serveral areas. I am going through steps to get my carpet repaired which the provider is being resistant too.

    - Natasha H.
  • A
    Tru-Steam Carpet & Upholstery Cleaning
    excellent service. Attendant came out on time and made my carpet look brand new. Attendant took the time to explain cleaning process and took off shoes to ensure he did not dirty carpets. Was so impressed with service I scheduled another appt for this summer.
    - Karim L.
  • A
    Pride Carpet Cleaners
    They were very professional, polite and friendly.  Very punctual.  I called a week ago to request a price and I spoke with Sharon and she was very nice and polite.  She told me $30 and I was pleasantly surprised.  We set an appointment for 1:00 today to clean the carpet in my master bedroom suite.  As promised, Dennis contacted me by phone to let me know he was on his way and that he would arrive in 20 minutes which he did.  When Dennis arrived he was very polite, professional and friendly.  He had another gentleman with him to assist him.  I showed him where the master bedroom was and they immedietly got to work.  They did a wonderful job and worked very quickly.  I was very pleased with their work and their professional attitude and courtesy and I told them I will definitley use them again.
    - Victoria H.
  • C
    Econo Carpet Cleaning
    Carpets were cleaned... It took him 30 minutes to clean 1 room, 1 hallway, and a stairway...... When he said the price was more than the coupon, due to taxes, I questioned it, and he said he would have to look at the and quot;ticketand quot;, and check.... I only paid the coupon price of $44.95, and I felt like he was trying to squeeze in some extra revenue....... Also, he did not put any plastic protectors under the furniture, and he said they didn't do that anymore, because the chemicals don't hurt the furniture???? When I moved the furniture back in place, I noticed 2 spots where his vacuum head nicked / gouged the bottom lip of our entertainment unit, and iit knocked off the varnish..... Would not recommend this provider, unless he is watched carefully with the furniture and quotes.
    - priscilla m.
  • A
    Pride Carpet Cleaners
    I called on Wednesday to see if they could clean my carpets on Friday. They could not get to me until Monday. Then they called me back later that day to say that they had a cancellation on Thursday if I wanted them to come then. I was so happy they called me back. They came right on time on Thursday, took a tour of what was to be cleaned, and went right to work. The two men were so nice and very professional. They worked nonstop until everything was cleaned. They did a very thorough job. The carpets had some spots that they completely removed. I was especially pleased with the fine job they did on all the upholstery. I will recommend them to everyone, and I will certainly have them back to clean my carpets and upholstery.
    - Donna T.
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Carpet Cleaners in Columbus

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