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Furniture reviews in Cleveland

  • A
    ATLAS SEATS & TOPS
    Dropped the van off in the morning with a headliner that was loose, sagging and catching wind when the windows were open. Picked the van up in the afternoon with a tight crisp new headliner that looked as good as the day we bought the van new 130,000 miles and 14 states ago!
    - mark c.
  • F
    ATLAS SEATS & TOPS
    Very affordable, easy to schedule, top installed in one day. Problems began about 6 days later. We left the top up for 3-4 days just as they had instructed. On the 6th day after installation we put the top down. When raising the top the flap on the driver's side that raises to allow the top to pass was broken completely off. Our windows also now separate at the top and when it rains the inside of the car gets wet. We went back to Atlas assuming they would help us. We have had NO previous problems with the top since we had the car, for over a year. When I tried to convey that I felt the new top somehow contributed to the flap breaking off the man who initially came out to look at the car told the owner "she is saying it's our fault"....that was not what I was saying although I did feel it contributed--I never felt it was improperly installed. The owner told the worker to go back into the store and then told me that "unfortunately, this happens sometimes, its just a coincidence". Interesting, no problems before installation, broken part after installation. When I told the owner it seemed the top accordioned and looked like it might catch on the flap he then asked me if I actually saw the top catch the flap. Apparently my seeing it would have made it plausible, since I didn't it was unlikely. I am warning everyone to steer clear of this establishment. I wish I had read the reviews I have found since this experience and not tried to save money. Take your car to the dealership for the new top. What we expected to be a great experience has turned into a disaster. We plan on sharing this story on every website and review we can find on Atlas Tops.
    - Marcie H.
  • F
    Rooms To Go
    It was not a good experience.  They didn't check to make things were properly working.  I believed they might have dropped the furniture while delivering it.  The recliner was damaged and the couch frame was bent.  We ordered a television stand and they found they couldn't get it because it had been discontinued.  We asked for a refund and nearly four weeks later we are still waiting for our refund.  The sales staff was aggressive and we didn't appreciate it.  The experience was very unsatisfactory.
    - Marika C.
  • A
    Havertys - Wesley Chapel
    "A" all the way.  Justin was the employee that helped us and he was excellent.  Justin provided advice about furniture that was very knowledgeable.  All of their staff was excellent.  They told us if we didn't like the furniture once it was home to bring it back.  The store is very well setup.  It was nice, clean, and bright.  It was just a nice experience.
    - Marika C.
  • A
    ATLAS SEATS & TOPS
    unknown
    - Jack S.
  • A
    ATLAS SEATS & TOPS
    Chairs look great. Third time in 20 yrs have had them redone and Atlas work was far superior. Very professional job. Services promptly rendered.
    - Linda L.
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Custom Furniture Makers in Cleveland

Companies below are listed in alphabetical order.

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