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Mom's Helping Hand Maid Service

Founded 2009 • Angie's List since August 2013

D Rated | 46 Reviews

Description

Mom's Helping Hand has been serving our customers since 2009. We are a full service cleaning company that is 100% focused on customer service. With all of our services you get a 100% satisfaction guarantee, and our sole commitment to exceeding your expectations. We offer a wide range of cleaning services plus carpet cleaning, professional organizing, and laundry services...

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

D

RATED

08/31/2018

I hired Mom's Helping Hand for bi-weekly cleaning because I was working over 70 hours a week and didn't have time to keep up with the house, yard and errands on my one day off a week. At first I was pleased with their work. Then I started noticing things didn't seem to be as clean as they should be after their service. Once my work schedule returned to normal, I let them know I would no longer nee...

DESCRIPTION OF WORK
Bi-weekly cleaning

CATEGORY house cleaning

A

RATED

01/25/2017

Everything was great. They showed up on time and completed the work in a timely manner. I was glad they were available on a Saturday, as we were having a party that night. I always recommend them to everyone who needs cleaning.

DESCRIPTION OF WORK
I called them again to come out and clean on a Saturday, as we were having a party Saturday night.

CATEGORY house cleaning

F

RATED

07/01/2016

THEY WERE LATE GETTING TO THE HOUSE AND THE CLEANING SERVICES THAT WERE DOING WAS TOTALLY UNSATISFIED THE BED THEY MADE WAS NOT MADE CORRECTLY AND THE CLOTHES THEY WERE WASHING WAS NOT SEPARATE PROPERLY. INSTEAD OF CLEANING THE ROOMS THE STUFF WAS JUST PUSH IN THE CORNER OF THE ROOM. THEY DID NOT FINISH CLEANING THE HOUSE. IF PICTURES ARE NEEDED PLEASE LET ME KNOW.

DESCRIPTION OF WORK
THEY WERE SUPPOSE TO WASH CLOTHES AND DO HOUSE KEEPING.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

The job was not completed because being disrespectful to our associates is not acceptable. Our ladies were told, by us, to leave the premises due to the treatment they received from the homeowner who screamed at them. We were hired to primarily do laundry but also do some cleaning as well. There were 10 loads that needed to be done but only three hours purchased. The entire upstairs of her home ha...
A

RATED

03/13/2016

This was an amazing job. Everyone responds quickly to questions and the process was seamless. When I saw the carpets after the job I was amazed. It looked even better than when I first moved in. Will definitely use them again.

DESCRIPTION OF WORK
Cleaned carpet in 4 bedrooms and closets, 2 stairwells, and a hallway.

CATEGORY carpet cleaners, house cleaning

A

RATED

12/17/2015

Office was responsive in making initial appointment. . .Team arrived on time. . . friendly and professional service. . . will be sure to use their service again in the future

DESCRIPTION OF WORK
Deep cleaning of home.

CATEGORY house cleaning

Services Offered

Cleaning - Residential, Commercial, Carpet, & Laundry. Professional Organizing.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
No
Emergency Service
No
Warranties
No