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Tuxedo Rental reviews in Brunswick

  • F
    Beautiful You
    Here's what I've been dealing with the last few weeks. I do not recommend this place. I have had nothing but problems since we walked in the door. If Kal hadn't fallen in love with the dress, I would've been out. They are not honest at all!!! I now have 2 of the same exact dresses due to there mess up and after telling me they would replace, they didn't. Got the new dress yesterday and now having to figure out how to get it hemmed the correct way. All the seamstresses are booked. Beautiful You will not give you their undivided attention when you have just given them a chunk of hard earned $, noone ever calls to say dress is ready, you call and they tell you it's ready, you drive an hour there to find out dress isn't ready, and they didn't hem dress correctly. They hem top layer way too short and don't even hem lining so you leave dress again and drive an hr back. Then you drive back to pick up dress and train is totally cut off when it was only suppost to be shortened a little. So yet another 2 hour wasted trip and now I'm stuck with a dress that doesn't fit, so I had to order the same dress and start all over. So I've spent over $800. I pray no one else has to ever go through this. I'm posting my troubles so others don't have to endure this. The store owner Regina told me that she would look for the dress and replace it. She called me and said she couldn't find it anywhere, not even at Javoni website. I got home and within 5 minutes I found it and paid $30 extra to have it shipped overnight in order to get 4 days before my daughters prom. When I called Regina the next morning a few times and left messages, she never returned my call. My husband ended up calling and she said she wasn't replacing it. She's a liar.
    - Tami H.
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