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Moving reviews in Brookhaven

  • A
    Floors & Chores Movers Loading Unloading Helpers
    I had an incredible experience with this company. Kimble was responsive, respectful and easy to coordinate with. His crew did an incredible job. Everything was plastic wrapped appropriately, blanket wrapped and handled with care. I had a 3 man crew for the one bedroom apartment move and they knocked it out in 3 hours. We had a ton of boxes and some fragile furniture. Everything arrived safe and sound thanks to them though! I went with them because my brother had used them for his move and highly recommended them. Having had a very mediocre move from DC -> Atlanta, I'm extremely happy I decided to go with Floors and Chores Movers to get us into our new home!
    - Steven R.
  • F
    Motivated Movers
    This review is in response to my 8/18/2017 post which was incorrectly responded to by the owner, Jeff Hollingsworth. I waited in the hopes that Jeff Hollingsworth and Motivated Movers would step up and honor the warranty we paid for. After filing BBB complaints, Yelp reviews, Angie's List reviews, and then finally filing a lawsuit against this ridiculous company I did receive a call from Jeff Hollingsworth. Jeff Hollingsworth said they would finally, almost a year after our move date, reimburse us for the damaged couch. It took an additional 3 weeks and several phone calls to then get the check. To top this whole experience off, the check from Jeff Hollingsworth and Motivated Movers BOUNCED due to insufficient funds when I tried to deposit it. I have now made several phone calls trying to contact Jeff Hollingsworth who is now always "unavailable" or "out of the office". I am continuing with my lawsuit in Cherokee County, GA. Absolutely avoid this company.
    - Gavin R.
  • A
    Southeast Van Lines, Inc.
    I had the best moving experience I've ever had with Southeast! Ben came out to quote us for a fixed price and was professional and friendly. He gave us a very fair price and served as a great point of contact throughout the whole preparation and moving process. The moving crew was punctual, friendly, and helpful, both loading the truck in Atlanta and unloading in DC. They were smiling (even at the end of the move!) and went above and beyond to make the move a smooth and easy process for us. I got quotes from four different companies before making my decision, and I highly recommend Southeast Van Lines!! Thank you again to Ben, Steve, Phon, Aaron, and the crew for a fantastic move!
    - Sara F.
  • F
    Motivated Movers
    Absolutely avoid this company! They make great promises about the level of service they provide and their professionalism which are not honored. Motivated Movers moved my wife and I in April, 2017. At first everything went very well. Things really took a turn for the worst once we realized they had damaged our brand new couch upon arrival at our new home. Initially, we thought no big deal since we paid an extra $282.50 for the "full replacement value" warranty. Right away the moving crew lied, stating that my wife and I had given them "verbal" permission to damage our couch. This is 100% inaccurate. In reality, they tried to force the couch through the door 4 times before removing the feet (with my tools since they were ill equipped for the move), damaging the wall badly, as well as the couch. Never once did the crew ask us if it was okay to damage the couch, nor did they follow their company policy requiring us to sign a waiver of responsibility authorizing them to damage the couch if necessary in getting it out of our condo. Fast forward almost 4 months later. After over 10 attempts to contact the owner, Jeff, and get the couch repaired, we received a check for less than half of the repair amount. The check came with a letter stating verbal approval was given to damage the couch (which it was not) and that they consider this matter closed. This was shocking since Jeff stated that they would take care of this 100% on May 23rd, even referencing that the crew did not follow their own company's policy for such situations. I know my wife and I consider this matter anything but closed. I know they have some good reviews on Yelp which is why we chose them. Cindy, their receptionist was always very pleasant and nice to work with. However, if you are planning to move, know what you're getting into with this company and their owner, Jeff, specifically. They make great promises and things are great until they are required to honor them. I have reached out to their owner, Jeff, to get resolution to this matter. I will update this post as it progresses.
    - Gavin R.
  • F
    Colonial Van Lines of Georgia
    I would not recommend Colonial Van lines!!! Stay away from them and look elsewhere!!! P.S. I am still missing items and I���m sure I will never get them back!!!! I have a lot of documentation, the bottom line they promised multiple delivery dates and never delivered. They delivered outside the contract and showed up (the fifth time they said would deliver) at 11:30pm and finished at 2:30am on Thanksgiving Day! It took them two days to drive 70 miles - wondered what happened!!!!
    - Art G.
  • A
    Custom Moving Solutions
    Chris and his team (John, Curtis, and Jamal) did a spectacular job at a price that was far below the big "name" brands for our move from Charlotte to Atlanta. They packed our entire house in less than 8 hours and had it loaded in even less time the following day. The truck was at our house within 30 minutes of the scheduled time (completely reasonable due to traffic) and Chris and John worked extremely hard to get everything done as quickly as possible. No marks or scratches on any walls, and not a thing to complain about from us! Would use them again in a heartbeat!
    - James H.
  • A
    Atlanta Pro Movers
    Shawn, Rashad and Frederick were the three men that helped me move. They called when they were on their way. Once they arrived they went straight to work. They made sure that all of my furniture was wraped and protected and accounted for. I was very impressed with how quickly they got everything moved. All three men were super hard workers. Once we got to my new place they quickly unloaded and made sure nothing was damaged. They set everything up and were on their way. Quick and wonderful experience. Definitely worth the money. It would have taken me two days to move all they did.
    - Jacqueline T.
  • A
    Olympic Park Pro Movers
    The crew was especially great, packing all the stuff carefully and efficiently. The prices have been reasonable as well and with no extra fee. So what else can I say.. I just recommend you this team because it's really professional moving company.
    - Danielle J.
  • A
    Olympic Park Pro Movers
    I am lucky to have found this moving team. We were extremely fortunate to get in touch with their guys. They replied me within minutes and they agreed to work for us in the same day. When the movers arrived, they went straight to work. Nothing was smashed or broken by the end of the move. They charged a very reasonable rate with no surprise.
    - Kaleen G.
  • F
    Movers Direct LLC
    We tried this mover because of the Angie's List reviews. I would never use this mover again. We initially called this mover and got a quote. We called to postpone our move by 1 month and found out when it was time to pay the bill that the rate was higher. When I rescheduled weeks before the move there was no mention of a rate change even though I verbally reconfirmed the initial quote. The guys were nice but several small items were lost in the move, which was local, which I attribute to disorganization. Things just got worse when we realized one of the movers used the bathroom in our new place and left it stopped up. They also removed all of the drawers from our dresser during the move, I guess to lighten the load, and broke all of the fasteners inside while putting them back in. Of course we didn't realize this until after they left when we tried to open and close the drawers and they were all off track and wobbly. We found the broken pieces from the guides were in a top drawer. The worst part of the experience was that the owner/manager who was so nice about setting all of this up, was completely rude and unsympathetic when we told her about the problems with her staff. When I asked about insurance to pay for the things her crew broke or lost, she was snarky and said their insurance wouldn't cover anything. Her response to their worker having a bowel movement in our home and then leaving it stopped up was also of no concern. She finally offered a $40 credit. We are set to move again, and will absolutely avoid Mover's Direct. The crew was overall friendly, but I'm not sure how they would qualify as professional given the issues. What professional does a No. 2 at the client's home? The owner/manager definitely was not friendly or professional when problems arose and is not customer-service driven. The owner also said she didn't care about getting bad review.
    - william j.
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Moving Companies in Brookhaven

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