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Chimney & Fireplace reviews in Brookhaven

  • A
    Chimney Mischief
    Overall the project went well. Initially the company was a little slow to contact me back, but once the ball was rolling they were great. Anthony did a great job installing the gas lines and the logs are of great quality and look great.
    - April L.
  • A
    All South Restoration Services
    My wife and I are thrilled with the nearly year-long project by All South Restoration. We are particularly pleased with the carpentry, wood, stone and tile flooring and major bathroom renovation. We also liked how All South worked through occasional challenges (to be expected on a very large project). We liked receiving detailed, email updates. We increased the scope of work during the project because we were happy with the work being done. We would engage All South Restoration again and we have already made a referral to friends. We did receive insurance reimbursement for portions of the house that was water damaged. All South Restoration went the extra mile to provide the insurance company with the paperwork necessary to get reimbursed, plus identified additional monies for reimbursement that the insurance adjuster had not identified.
    - Dan S.
  • A
    Stark Construction, LLC
    Great! Bryan was very responsive and came in and got to work. He cleaned the chimney and the fireplace and made it look like a fireplace from the 21st century (not the 1980s!). He got on the roof and went into my basement to inspect all vents. He made recommendations but did not try to upset me or pressure me into buying additional services, which I appreciate. He told me what he thought should be done and interim mitigating factors to help me make the decision. All in all, Bryan was fast, informative, and courteous. I would happily recommend him to anyone.
    - Matthew M.
  • F
    North Atlanta Fireplace
    We have a $1923 fireplace from these people that DOES NOT WORK. It was installed by a separate company that will not come out to fix it unless we pay them for another service call. The pilot went out 15 minutes after the installer left. I waited to call them back and now 3 months later they won't fix it. North Atlanta Fireplace tells us to call the installer. We just bought it in July. It is now Oct and neither company will stand by the product or the installation. Don't do business with this company. They don't stand behind their products,
    - Charles W.
  • D
    Atlanta Fireplace Specialists
    AFS/ Lance Blackford responded via email, and for the next two weeks send sporadic responses to my request for services. On a Thursday morning I finally convinced him (no mean feat) to come to my house on Oct 7 to inspect my FP and give a complete estimate for the job. On Oct 7 during the appointment windowI hear nothing from him. I called him, no answer, no response. Left him voice mail. Four hours later I get a response "Uh Sorry, I put you down in calendar for wrong Friday (making no mention of me calling him) and then asks if I want him to come back a week later. So no, I think these guys are jokers and I would't let Lance in my house if he was the last fireman in Atlanta and my kitchen was burning to the ground.
    - Brad C.
  • A
    Gas Logs Etc Inc
    Larry, the owner of the company, is extremely professional and honest. He explained the products thoroughly and I felt very comfortable talking to him and operating the product after he left. He staged the product so I could see how it would look before I purchased them. This is the only company I found that was willing to do that. It was easy to reach him and easy to get an appointment. I highly recommend this company. 
    - Mary B.
  • A
    ARC Chimney Sweeps
    This is a review added to my original review on 4/7/2016. On their first trip, they came to do a chimney sweep and inspection, but afterwards we didn't receive the pictures of the chimney that they promised. After I left a review, Hunter called me immediately to apologize and explain the situation of that day that the phone died out of battery. He then scheduled his crew to come out the same day to inspect our chimney again at no additional charge. His crew did a careful job to correctly identify the reason for our chimney leak, and also gave us a very reasonable estimate for repair. Two weeks later they came with the custom made chase pan and completed the repair. We are happy with the experience and satisfied with their work.
    - Enlu Z.
  • A
    ARC Chimney Sweeps
    This is a review added to my original review on 4/7/2016. On their first trip, they came to do a chimney sweep and inspection, but afterwards we didn't receive the pictures of the chimney that they promised. After I left a review, Hunter called me immediately to apologize and explain the situation of that day that the phone died out of battery. He then scheduled his crew to come out the same day to inspect our chimney again at no additional charge. His crew did a careful job to correctly identify the reason for our chimney leak, and also gave us a very reasonable estimate for repair. Two weeks later they came with the custom made chase pan and completed the repair. We are happy with the experience and satisfied with their work.
    - Enlu Z.
  • C
    ARC Chimney Sweeps
    Our chimney leaks water a bit. They did a chimney sweep and an inspection, but couldn't identify the exact reason for the leak and proposed some fix that they said may or may not work. They suggested changing the chimney caps and optionally chase pan, and gave us an estimate of $1000+. They said they took of pictures of the chimney on the roof, but didn't show us on spot; they promised they would send us the pictures via email later, but never did. So we couldn't see what's going on over the roof. A week later, after not hearing from them, we had to schedule another chimney company to come and do another inspection. That company showed us the picture of the chimney on the roof, and it can be clearly seen that the chase pan is rusted and seal is broken, so we just need to change the pan but not the chimney cap. I can't understand why ARC couldn't identify the reason and suggested changing the chimney caps (not the pan, which they suggested as an option). The bottom line is: ARC chimney sweeps probably is fine to do the sweep if your chimney is in good condition, but don't count on them for the inspection and fix.
    - Enlu Z.
  • A
    Atlanta Chimney Worx

    My gas logs would light but would go out immediately.


    I looked at Angie's List and found Atlanta Chimney Worx and made an appointment. Mr. Didas was able to come the same afternoon. He brought a can of spray and a blanket to keep my carpet clean. It only took a few moments for him to have the gas logs going perfectly.

    He explained what he had done and told me how to take care of this situation if I should have the same problem again..

    Mr.. Didas is very knowledge, polite  and there was no need for me to clean up afterward.

    If we need service on our gas logs in the future, I would definitely call Atlanta Chimney Worx again.




    - LOUISE C.
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Chimney And Fireplace Contractors in Brookhaven

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