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Auto Repair reviews in Blackshear

  • F
    Worst Dealership ever!!!!!  I wasted 5 hours there and accomplished nothing, they didn't even fix the recall.  No loner cars, rude staff, and after 2 months, they still had not gotten in the parts to fix my car, which was not safe to drive.  I was forced to trade my vehicle to another brand as to avoid having to deal with them ever again.  Terrible!!!
    - Karmon F.
  • D
    Frazier's Auto
    I found this company on The add said they re-manufacture various engines, including my 4.7L Dodge for $1500. I called the phone number listed. A man(Eddie) answered and confirmed this. He also said his 4.7s run great and that he can't make them fast enough. So, I need to bring him my engine and a down payment of ~50%. I did this on a Sunday and Eddie told me that it would be ready by that Wednesday at the latest. So I called on Wednesday, but got no answer. So, I drove the hour and a half or so to get there, only to find he wasn't there. However, another man was. He called Eddie and relayed to me, "Your engine is still in the machine shop. He will probably deliver it to you." He also gave me Eddie's cellphone number. So, I went back home and called him. He said he'd deliver my engine to my house the next day(Thursday) at no charge. The next day came, and I waited. Noone showed up. So, I called. "It's still in the machine shop....tomorrow...". Of course, he said "...tomorrow..." right up until the weekend, when he said "...Saturday or Sunday...". I called and reconfirmed this on Saturday. Sunday, I called and he told me that my engine was not only ready, but on a truck with him. Also, he had to deliver another engine first, then he would be on his way to my house. He never showed or answered his phone again.  So, I was pretty sure he was flat-out robbing me. That Wednesday,  I called their local sheriff and informed him of the situation. The sheriff told me to go there and call if there was still a problem and they'd send officers over. I tried calling with no answer. So, I got a prepaid phone and headed there, calling several times on the way. Finally, I got an answer when I got all the way to Jacksonville. Susan(a lady I was used to talking to at their business by now) said that Eddie(the only mechanic and my first contact) would be heading to my house with my engine in 45mins. I told her, "Tell him I'll meet him at the shop. I'm already in Jacksonville." She said she would. So, in about 15-20 minutes I showed up to see Eddie setting at my dismantled engine on a stand, just now getting around to putting the heads, and cams on.( Funny how it was ready and being delivered the day before) He didn't even have all the parts he needed yet. So, I waited there for him to get the parts and finish. I noticed OVER 20 engines on the floor and that he said "I promise, tomorrow..." to everyone who called. I paid the rest of the money, and did the paperwork for the warranty(90 day+18 month, unconditional.) I took my engine home to find that a valve cover bolt was broken off in the passenger side head. I had my old bolts attached to my old covers and all on the new ones. These weren't my heads at all. I called him. "The machine shop must have missed it. Drill it and tap it." I drilled out the old bolt(not easy) and put in a special repair coil. There were missing bolts from the front of the engine and the oil pan. Also, I found gunk in the block. He didn't even wash it out. I doubt I have the re-manufacture job he promised(new pistons, bearings, rods, pumps, lifters, machining, head modification, etc.). I wound up paying over $1600 in parts and labor to Eddie, over $200 in travel, and ~$1000 in missed wages just to have to come home and find all these problems with his work. I've had to find a discontinued dipstick tube and dipstick at about $47, a set of exhaust gaskets and bolts at about $65, and an oil pan bolt. Now, with less than 100 miles on the motor, it's blown again. It's supposed to be replaced soon, because it's still under warranty. Eddie says that it will take about a week. Of course I have to take it back out and carry it back to Florida. Then, if and when it's done, I get to put it back in and hope for the best. Ultimately,  I would say, if u need engine work, STAY AWAY from Frazier's Auto in Jacksonville Florida.
    - Christopher A.
  • A
    Highly recommend these guys are very honest. Don't try to sell you into services and products you do not need like many competitors do. Observed two customers bring in vehicles that were quoted high prices on unnecessary services while I was there. They checked both vehicles for free and one did not have anything wrong with it. The other vehicle needed a repair but not nearly as expensive as they were quoted by competitor.
    - Lovett Y.
  • A
    Did not take long at all. Was in and out in no time
    - David W.
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Auto Repair Shops in Blackshear

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