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Home Remodeling reviews in Avondale Estates

  • A
    Limitless Renovations Statewide LLC
    Absolutely the best you could ever imagine. The initial planning with Amy blew my wife and I away. The material used and workmenship was top quality. Customer service should get an Academy award. Eugene my installer was thorough, meticulous and didn���t mind me asking questions. They made a promise and delivered on the best remodeling ever!
    - Ronnie F.
  • A
    Impressive Tile Inc.
    The owner and his crew were wonderful. Once we decided to go with them, the only things that slowed the process down were on our side: we were novices, so didn't understand some of the things we had to do, but Chris helped us through it all with grace. As my scoring states: they were punctual, polite, and their work is impeccable! Months later and I am still wowed when I walk into the rooms. Also, there was a surround needed for the shower, and I asked them to do what they thought would work. I couldn't be happier with the creativity, plus he took time to match the finish very closely with the tile colors,
    - Joy R.
  • A
    TrueWay Properties LLC
    Excellent. Everything was done on time and for the agreed upon price. Don is a true professional who was responsive and attentive during the project. I have already recommended him to some of my friends.
    - Stacey M.
  • A
    Limitless Renovations Statewide LLC
    The price, pace, people, and execution of the job exceeded my expectations. I've done other remodeling projects with other companies so I knew what I wanted and what I didn't want. I am incredibly pleased with my new master bath and will definitely hire this Limitless Renovations to remodel my other full bathroom down the road. This remodel not only fixed a very poorly-maintained and broken bathroom, but gave me a bathroom that will look great for many, many years and will not be an issue for the eventual resale down the road.
    - Lori B.
  • F
    Xact Restorations LLC
    I never tell anyone who to hire. That is always the choice of the individual. I just share my experience. I was looking to hire Mr. Ruth to help me after a flood destroyed a good part of my home. After hearing far too many discrepancies in Mr. Ruth's rough quotes, and his constant push to up sell me, I decided not to hire him. Knowing that I had no knowledge of the remodeling/insurance process, Mr. Ruth coerced me into allowing him to buy paint even before I received the insurance checks. But I did know enough not to give him a paint deposit. When I said that I would just buy the paint myself after a contract is agreed upon, he pushed me to have him buy it early. He said it would save me money because I would get the sales event pricing for that month plus his contractor's discount. After I told him I was going to use someone else, I offered to buy the paint back from him in good faith. He sent me an invoice for almost double what he would have paid for the paint. (I actually had to contact the paint store to get the information because Mr. Ruth refused to let me see the original invoices. ) He didn't include the sales event pricing or his discount he first offered me, and it seemed to include labor that was not performed. Due to Mr. Ruth getting his attorney involved right away, I was forced to seek legal counsel. Per an attorney's suggestion, I sent Mr. Ruth an offer and acceptance letter with a check for an amount closer to the actual sales pricing of the paint. In good faith, I waived his discount, and even added some labor. In that letter, again per the attorney's suggestion, I made sure that it CLEARLY stated that if he accepted the check that he would be releasing me from all civil claims and disputes. This would have been an easy and quick way to settle the whole dispute. Mr. Ruth deposited my check almost immediately. After that I received notification that Mr. Ruth had placed a lien on my home for remodeling work that he claims that he had done, and for materials that he used to remodel my home. No remodeling work has ever been done to my home by Mr. Ruth. My home is still in the same state that it was over a year ago. The only material provided was the paint that I had paid for before the lien was placed. When I reached out to his attorney to remind him of the agreement made when his client deposited my check, I then received an email that included a version of the offer and acceptance letter legal document that had been altered to favor Mr. Ruth. The section that mentioned releasing me from civil claims and disputes, which was the main purpose of the letter, had been removed. That letter also served as a paint guarantee, which is now null and void due to the alteration of the letter. So Mr. Ruth took my money in bad faith, placed a false lien on my home, and he still has the paint. He also refused to add things to a contract such as a start and finish date. After I did more research I realized that consumer watchdog groups strongly suggest that you should get a start and finish date on a contract, and also a plan on the contract if that finish date should not be met. Mr. Ruth refused to add anything stating that contractors don't give finish dates. I have been dealing with this issue going on 9 months now. I provided a lot of proof to Mr. Ruth's attorney showing how the letter had been altered, including proof of it written on and printed from a friend's computer, an affidavit from that friend stating that they saw me type it and that they proofread it, and an affidavit from the attorney that suggested the offer and acceptance letter. Mr. Ruth's attorney responded saying that Mr. Ruth refuses to remove the lien...unless I agree to "fully and completely waive and release any and all claims against Mr. Ruth and/or his company and keep everything regarding this dispute and agreement confidential". So if I agree to let him have my money, and then also keep quiet about all that he's done, they will remove a lien that was placed against my home using false information. I just think people need to be very aware of how this company, and its owner, does business.
    - Amy A.
  • A
    Green Basements and Remodeling
    Green's came highly recommended to me from a friend who was considering using them for a remodeling project. Alex was my salesperson and he was very thorough and patient. He made recommendations and gave me some ideas of things to do, which I really appreciated. I never felt pressured to make a decision until I was completely satisfied. I trusted him! Green?s has a showroom with everything you need for the project. You just go there and pick out what you want. It made things so much easier. I was assigned a decorator who helped me pick out the colors I wanted, tile, cabinets, etc. She was great! After I signed the contract and made my selections for the project I was assigned a Project Manager who would be my main contact (Michael) for the duration of the project. A lot of companies don?t do this and the fact that they do was a major selling point for me. Alex, Michael and I had a kickoff meeting to go through the contract to make sure there were no questions and that we were all clear on the work to be done. We also set expectations on both sides. After that they started the work. When they arrived they covered my carpets and stairs with plastic and put down some heavy type of cardboard on my hardwood floors to protect them. They also covered my furniture and for the most part were careful not to damage my things. The crews are employees of the company, which is nice so you don?t have to worry about random contractors being in your house that may or may not do a good job. The crew for the most
    part was good. They were all professional, but some were more conscientious in the work they did. I?m very particular! If there was something I didn?t like I called Michael and he had them either redo it or fix it. At the end of the day they cleaned up their work area and took any trash they had down to my garage to be picked up by another crew. Michael was great throughout the entire process. He was responsive, always professional, and took care of any concerns I had so I didn?t have to deal with the office staff or crew myself. He would come by two or three times a week to check on everything and was also very easy to work with. He has been in the construction business a long time so he?s very knowledgeable. He was always very calm which was good because I had never been through major construction like this. I trusted him and he is a super nice guy. I am really happy with the quality of work they did and it looks amazing. I will definitely work with them again on any future needs I have and highly recommend them.
    Note: If you have never done any remodeling be prepared for a lot of dirt and dust, there is no way around it. You also need to be flexible on when the crews will be there and the time they arrive. They are juggling different projects so even though they may have you scheduled at 8:00am, it may be 10:00am until they arrive. Emergencies come up; a job before yours may have
    taken longer than expected, traffic is unpredictable, etc. Also, there may be times when no one comes for 2 or 3 days, again it?s just part of construction. Just roll with it!

    - VICKI M.
  • A
    HB Remodeling & Handyman
    Kenny did excellent work.
     My home is not in an area that he normally services, but he agreed to perform the repairs for me anyway.
    He was punctual, friendly and paid attention to details that I would have overlooked.
    Although my initial job didn't require a full 8 hours of his time, he completed some projects for me and made sure that the "Deal" that I paid for was the deal I got.
    I was so impressed with the quality of his work and his work ethic, that I referred him to my daughter who is a first time homeowner.
    I would highly recommend H&G Remodeling.

    - Marion J.
  • A
    Barbaro and his team were outstanding!  He communicated very well prior to starting the job, ensuring that everything was clear about the project scope, timeline and expectations.  During the project he was there everyday to ensure work was done correctly, answer questions and provide guidance.  His worker was EXCELLENT, fast and a pleasure to have working in my home.  My overall experience with Barbaro (ALS) was a pleasure, I highly recommend him for any remodeling work and plan on using him for my spare bathroom and other projects soon.
    - Michael T.
  • C
    Epie's Electric Services
    First, the good.  The fact is that the resulting product is beautiful and we are extremely happy with it.  Its really well done.  Indeed, I should add that all of the people brought in to work on the project were clearly skilled and very professional.  Alas, I don't believe many were employee's of Epies.  

    So, the bad.  There are 2 basic problems, the first perhaps less important than the second. 

    First, I thought I was hiring a firm that would do all of the work; I was seeking to avoid hiring a contractor.  Instead, I got a firm that contracted out most of the work.  Fortunately, as I said, all of those hired did excellent work.  Kudos for Dan for working with great craftsman.  I wouldn't have been able to get them on my own and as I said, they were very good.

    Second, poor communication.  Communication was especially poor from Epie's to us, but there were also miscommunications between Epie's and the workers.  Apparently, I also failed to make various things clear to Epie's; I won't insist none of that was my fault.  But its the breakdown in communication from Epie's to us that was most troublesome.  So, some examples (this list is not complete):

    -At the first stage, we were told there would be dust, and we asked if we should empty the closet adjacent to where the work was being done.  We were told that this would not be necessary as they would put up a plastic divider to keep the dust contained.  There was no vacuum used either--when I asked why, after the fact, I was told it wouldn't really do much.   The dust was in the closet, covering everything in it.  The dust got out into the rest of the house.  We did get an apology for this, but there was much cleaning to do and that increased the cost to us.

    -Though I had indicated we would keep the toilet that was in there, the guys doing the first stage of work went to toss it.  I had them take it off the garbage pile, so we could use it.  It was a low-flow toilet (a good 1.6 gpf unit), so I do not see why we had to buy a new one.  In any case, after having it sit outside for weeks, we decided to go ahead and buy a new 1.2 gpf unit.

    -They left a large hole (say 2.5 feet across) in the floor for 5 days!  A hole right into the crawlspace.  Lovely.  They didn't even plan to cover it with plastic until I said something.  Had we been told this would happen, we might have made different arrangements.

    -Though we discussed the design plans (our creation) before any work was done, we had designed it with something that could not be done (a door on an angle into the shower) but weren't told that until much later.

    -The floor repair went from an estimated $100-$200 to a $900 job.  I don't doubt that this was the best route or that it was necessary.  I'm glad it was done right.  But we were not consulted at all before it was done.  The more than four-fold increase in price just appeared.

    -Despite encouraging us to have a timer switch for the shower fan and getting my agreement very early on, Epie's installed a regular switch.  To come back and change it to a timer switch, they wanted an additional $135.  Its not clear why this was not just included in the original estimate, but I decided I would do it myself.

    -When the shower was done, there was a sudden additional charge for doing accent tiles.  Mind you, we bought the tiles, so this was just for the labor.  Since that was part of the design from the beginning (it was in the picture we showed Dan; and we had the tiles!), I was shocked to find out that it wasn't in the original pricing (I guess there is more work involved with cutting and placing the smaller tiles).  The fact that this exactly offset the savings we thought we were gaining from not doing a tile seat (which was on the estimate from the beginning) made the whole thing seem like a fantastic coincidence.

    -Also when all of the tiling was done, there was a sudden additional cost for adhesive to hold tile in place and for the tile sealer.  Now I did not know either of these things was needed, but I would think that those in the business would know before starting the project that they are necessary.  I thus think they should have been included in the original estimate.  Ah well.  Live and learn.

    All in all, the process was pretty bad.  And many of the problems involved increased costs; without doing the math, I would guess that the whole project (including the materials we supplied) cost 25-30% more than we expected when we got Epie's first estimate.  Of course, the project also took far longer than planned (almost twice as long). The problems were due, I believe, to the two factors indicated above: I ended up getting a contractor and the communication was poor.  I wanted to avoid a contractor because I realize that with a contractor--even a good one--the time for any project is greater (since more people's schedules have to be accommodated) and there is more room for miscommunication.  So, my advice: if you want to hire a firm to do a project that involves more than 1 trade, ask if all of the workers are direct employees or if any of the work is being contracted out.  Sometimes the latter is necessary, I admit.  And sometimes its just simply good for everyone--as  you can get greatly skilled people (as we did!).  But it adds a layer of complication as well.  That complication is magnified if the contractor does not communicate really well.

    I should note again, though, that the final product here is really great.  That is a very big plus!

    - Andrew C.
  • F
    Purofirst Of Gwinnett
    We contacted Purofirst because they were referred to us by our insurance agency to do the rebuild/repair after severe water damage caused by a roof leak. When I first contacted Purofirst, I explained everything I wanted done which included a second opinion on an insurance estimate to submit to our insurance company and an estimate for the additional work we wanted done, knowing that the additional work would not be covered or paid for by our insurance. I spoke with Debbie who was very helpful and knowledgeable and she walked me through the process and assured me there would be no problem with what we wanted to do. Ken came out to do the estimate the next day. I walked him through the repairs and the additional renovations that we wanted to do since the bathrooms were destroyed and being redone anyway and that this additional renovation was an absolute must have for us. Again, I was assured that it was definitely something they could do and there would be no problems with what we wanted to have done. Ken also was polite, professional and seemed very knowledgeable. We got the insurance portion of the estimate the next day, they submitted it to our insurance and it actually helped us resolve a dispute with the insurance company. That's where the good experience ended and the horrible one began.
    Ken had come out late in the week and told me that he wouldn't be able to get the estimate for the additional work to me until the next Wednesday. This was disappointing because our house doesn't have a single fully functional bathroom and we wanted to get started as soon as possible but I understand that I am not their only customer. In the meantime I did get a couple of additional estimates to do the work but Purofirst was at the top of our list to do the renovations. Wednesday came around and I was waiting for the estimate which never came. Thursday morning I called and was told Ken would give me a call back. Thursday afternoon, still no call back from Ken, so I called and was told again that Ken was busy so I asked to speak to Debbie again. I had some questions that I hoped she could answer until I could get the estimate. First the original insurance estimate included some things that I wanted to do myself, like painting and refinishing the hardwood floors. I was told that they wouldn't take the job at all if they couldn't do 100% of the work they estimated. I was floored. Seriously, you would turn down $22,000 worth of work because you couldn't do the other $2,000! I guess you don't need the business. But ok, I still really liked them and wanted to find out where they fell with the other estimate.
    Well, Friday morning I still hadn't heard from Ken. I called, he was busy. I was told he would give me a call back. I called Debbie again and expressed that I was pretty upset that I hadn't received a call back and that I hadn't gotten the estimate which was promised to me on Wednesday. I was waiting on it so I could make a final decision on a contractor! Well, Ken finally did call me back that afternoon and told me that he could get me the estimate for the additional work on Monday. Ok, fine, I really wanted to get started with the work, but I liked them and I wanted to see what they would charge to do the work.
    A long weekend over. Monday rolls around. No estimate. Monday afternoon I finally get a call from Ken stating again that he won't do the work unless he can do 100% of it (which I was actually going to be ok with, even though I thought it was stupid) and that he's not interested in doing the additional work that we wanted done which was a complete must for us and which I completely explained to both Debbie and Ken before they ever stepped foot in our house. (And which btw was an additional $20,000+/- worth of work) I guess they don't need any business. They certainly won't get mine. And thanks for wasting 2 weeks of my time during which the renovation could have been halfway done.
    My advice, don't waste your time with them either.
    - Jason G.
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Home Remodeling Contractors in Avondale Estates

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