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Find Top-Rated Austell Appliance Services

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Appliance Repair reviews in Austell

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  • This company is absolutely rude and unprofessional. I set up an appointment for Friday, 3/1 the only day during the week I'm home for a dishwasher to be installed. I didn't hear from him by 2:00 p.m., so I called and he said he forgot. Of course, I was frustrated because I had canceled 2 appts to be home for the service to be performed. He said well maybe I can do it later or tomorrow, but got annoyed what time I have things I need to do and need times because getting this done has been a royal pain between Lowes and now you. He said well just forget it then and hung up in my face. I called him back because I wasn't sure what he said and thought we got disconnected, only for him to say just forget it since you upset and hung up again. The most unprofessional business person ever. Do not support this nasty rude man, he started off being very nice but he obviously is very arrogant and feels like he doesn't need to be humble when he makes a mistake and screw over a potential client.
    - Vinis W.
  • I called Monday morning and they put me right on the list. Avery (my technician) was there before I knew it. He diagnosed the problem (a blown thermostat) and had it fixed before 11 am! I will definitely use them again!
    - Jennifer S.
  • Needed a new oven, and he came back and installed the new stove the next day. Seem like the service charge should have been deducted. $25.00 - on line payment $50.00 - for him too look at $150.00 for installation Seem like I should have received an adjustment on the cost.
    - Amy F.
  • Umid is a very experienced, professional guy. He just about knew the problem before he looked at the stove. He ordered the part and came back within a 2 days to complete. He is very nice and handles himself like a gentleman. Going forward, I will use no one but him for all my appliance repair needs.
    - WARREN P.
  • I was informed that we were out of the service area, but since I had already purchased through Angie's List a technician was sent right away. Technician diagnosed the problem and fixed it. A month later, the refrigerator went out again and since we were under warranty they came back out free of charge. It turned out to be another issue that didn't make sense to fix. Overall received great service.
    - Talibah G.
  • It went well and everything is working fine. He came pretty early and I just wasn't feeling well but it was okay. I just wasn't ready for him to be there yet. He was willing to wait a little until we were ready. So everything went  smoothly.
    - Jackie L.
  • I bought a $69 big deal for this service and I guess it turned out fine; yes, it went well. There was nothing I disliked about my experience with them. They came out about a week after I got the voucher. The part they needed to replace was more expensive than the dishwasher itself so that, included with the labor, caused me to decide to just replace the dishwasher completely. I don't remember punctuality being an issue.

    - Denisea P.
  • I called on a Sunday to request service (fully expecting a call back on Monday) and I received a call back later that afternoon, with a service call scheduled for 8:00 am the next morning. The service technician arrived and the problem was diagnosed and fixed before 10:30, at a reasonable price, I will definitely be calling them again.
    - Jennifer S.
  • The repairman arrived and introduced himself.  He then came into my home and I told him what had happened with my washer.  He then took the outer frame off and checked the washer out.  He found a worn coupler and replaced it.  I also mentioned to him that It seem to me that the washer leaked.  He said it was leaking an oil and check that.  He then replaced that coupler.  The job was done and the repairman was gone in about 30 min.
    - John C.
  • My refrigerator was not getting cold.  On the initial visit, Jason
    determined that the defrost timer was broken and needed to be replaced. 
    He ordered the part and had it fixed within 2 days.  It took about 10 minutes to fix.
    - Tracee H.
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Appliance Services in Austell

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