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One Call Service Co

in business since 1973

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Zip Code

About Us

on Angie's List for 7 years

repair & install heating & air equiptment.repairs of major household appliances

Contact One Call Service Co

Phone Number

(706) 855-5555

Address

PO Box 1482
Augusta, GA
30903

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Ratings and Reviews for One Call Service Co

F

Review: Appliance Repair Service
4 years ago

Installation of new Rheem split A/C system. Outside unit and attic unit.

Installation of the system was sloppy. For starters, I asked if the new outside unit would fit on the current concrete slab and he said yes. In this case, yes means I'll throw a composite slab on top of the current one. This means it it only one strong wind storm from being blown off the base. Next, the attic unit installation was pathetic to say the least. I do not install A/C systems personally, but, I know one does not need to bang and bend and pry the old sheet metal housing to make the new evaporator coil fit inside it when the brand new housing that it was already inside was right there. He was too lazy to remove the old sheet metal housing and replace it with the new one. This led to MASSIVE air leaks into the attic. I had to coerce him to go check with me before he left, and it was a good thing. Air was pouring out of the housing edges and three entry points for the coil pipes and I swear I feel coolant leaking out of the copper fitting leading into the coil. He said that cannot be unless it was coolant and we would see it. None-the-less, after he left, I went back up and felt more air still leaking from the shoddy workmanship and will have to call him back and demand that he install the new housing for the new coil like it was supposed to be in the first place. I pray he did not null my warranty.
Services Performed
- Appliance Repair
- Hvac Repair
F

Review: Appliance Repair Service
5 years ago

AL showed up and told ME how to unfreeze my fridge line...thanks, but that's why I called YOU. Also, he was supposed to order an element for my stove, six weeks later, nothing. Looked at the dishwasher and couldnt' even guess as to what the control panel would cost. Al needs to retire.

Not worth the time or money I spent on this service call. NOTHING was accomplished and no follow up to a 275 dollar element I ordered.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
6 years ago

Washing machine repair

Larry was the tech that came out. He called me as I requested to let me know he would be at my house in 25 to 30 minutes. He was here when I got home. Went to work right away, replaced the part that the error code had said was the problem when I called in for the service. Unfortunately, there was an additional problem. The pump on the bottom was blocked with several items that had managed to find there way down into two different sections! Fortunately the pump was not damaged and after he removed everything and put the machine back together the washer began to run correctly and was quiet again!
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
6 years ago

Defective timer, thermol fuse and cut-off switch.

Larry was my service man, and he did the work and even saw that my washer was not even and was very noisy and he fixed that and gave me other tips on how to keep things running well. I was impressed by how he worked showing me why I was having trouble and how what he did make it all work. Thank you for having listed this company. I would recommend LARRY any time as he is the one who helped me.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
6 years ago

They replaced a cracked wheel in my dryer. They did a good job and were here on time. I would use them again.

No issues. Good experience.
Services Performed
- Appliance Repair
F

Review: Hvac Repair Service
7 years ago

Does not merit rehashing the sordid details of "service". Suffice it to say, A V O I D this company, I say again, A V O I D this company at all cost, even if it were the last standing A/C/Heating repair service standing after a worldwide nuclear holocaust. Better to be either vaporized/melted during, or immediately after the thermo-nuclear blast or frozen during the nuclear winter than to have them out to service your equipment. Together, with AHS, they are a formidable combination of the absolute minimum level of integrity, competence and professionalism. A thoroughly disgusting experience.

Again, does not merit the time or effort, other than to hopefully save others from the dishonest buffoonery this company specializes in.
Services Performed
- Hvac Repair
A

Review: Hvac Repair Service
7 years ago

I had a great experience with One Call - I am NOT with a AHS ( American Home Shield) or any other "warranty " company so my experience was with the compnay just as a company individually -my system had cooling issues - they found a part that needed to be repalced - got the part and repleced it on the spot - no problems no worries

I recommend then highly - low diagnostic rates - people who ue One Call or any other heat and air company thru any American Home Shield type home "warranty" connection does'nt understand the warranty company tells the HVAC (or any other "warranty" covered servicecompany) company exactly what it can and cannot do - what is can or cannot fix - it is not the A/C company's fault - you AHS people need to readthe fine print - I think One Call was great as a personal person calling a professional company to do a job - they did it - did it well and I am happy
Services Performed
- Hvac Repair
A

Review: Appliance Repair Service
7 years ago

I last used One Call Service Co about two weeks ago. They repaired my washing machine.

Their rates are very good in comparison to other people I have used in the past. They did a dryer repair the first time and couple of days later my washer went out. They came out and repaired that and again the prices were very good. The washer repair was $280 but that was because they had to put in a couple of parts. It would have normally cost over $300 but they gave me a senior citizen discount. They came out another time after they repaired the washer. They were on time. They hadn't put it in the right place, so they came out and moved it around and everything was satisfactory. They would have been punctual but they got lost the first time, so I would hate to think that they were not punctual. I would definitely use them in the future.
Services Performed
- Appliance Repair
F

Review: Hvac Repair Service
7 years ago

One Call Service Co came out three or four times to work on my A/C.

I would never recommend then under any circumstances. They were just morons and they were provided to me by my home warranty company. I purchased a huge home as a foreclosure and one of the air conditioning units went on the fritz. It leaked tremendously and it soaked the sheetrock ceiling so something was definitely wrong. They were going to order a new drip pan because it was so rusted. The guy that came out originally seemed to know what he was doing but he did not clear out the line because that was not a part of the service call. We got into it because I thought he should stop it from dripping and fix the air conditioner before he replaced the drip pan. He came out with a nine- or ten-year-old helper which seemed quaint at first. They didn’t return our calls and someone actually hung up on my wife when she called to yell at them. Weeks went on but they never called.
Services Performed
- Hvac Repair
F

Review: Hvac Repair Service
8 years ago

When the AC was struck by lightening, the company replaced the transformer in an attempt to diagnose the problem. The final diagnosis was the entire system needed to be replaced.

My AC went out on Thursday and they came in to diagnose the problem. They didn't have the right part so I had to wait until Monday. The service man who put the transformer in was unprofessional and had a "bothered" attitude. Also, I had to follow up several times with the company about the next steps to getting the AC back up and running. I decided because of their responsiveness and the attitude and shoddy workmanship, I would get a second opinion. The second company confirmed that several of the parts of the work were not up to code and stated "they obviously don't have any pride in their work." That's kinda what I was thinking.
Services Performed
- Hvac Repair

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One Call Service Co

Compare quotes from up to 3 heating & cooling contractors!

About Us

Review: Appliance Repair Service

Review: Appliance Repair Service

Review: Appliance Repair Service

Review: Appliance Repair Service

Review: Appliance Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

Review: Appliance Repair Service

Review: Hvac Repair Service

Review: Hvac Repair Service

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