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Moving reviews in Alpharetta

  • F
    Arpin Van Lines - Arpin of Rhode Island
    Terrible. The movers were late, they lost my furniture and damaged it and refused to pay anything. The refuse to cooperate or compensate. They are rude. Never ever use them or any agent that uses them.
    - Ramez F.
  • A
    Move-tastic!
    Great! The movers could not have been better. Lance "Da man", D'Angelo Blackmon, and Francisco Jimenez did a remarkable job carrying my son's possessions down 3 flights of a Chicago brownstone! They were very respectful of me and the time they used to load the truck. The following day Jaime C., Kelvit H., and Eric T. were just as respectful and did a super job unloading during the rain. I would highly recommend Move-tastic.
    - Sarah E.
  • F
    Taggabox-Plastic Moving Box Rental
    This company has the absolute WORST communication! Sharon the owner lied to us twice. When the original person came out to give the quote, he totally misquoted the size of the move. The day before the move, we were supposed to have 3 guys come to pack. Only 2 showed up. On the day of the move, they showed up 3 and a half hours late because the selfish owner booked a job before ours. We were told they would be at our home at 9am. Because the size was misjudged, the two trucks they had (only own one, had to rent a Uhaul for the other) wouldn't fit all of out things. The movers were great, however because of being late, they didn't finish unloading at the new home until almost midnight. We were promised, by Sharon the owner, that they would be at the old house the next morning at 9am. Of course they didn't show up until 11. Yet again, the remaining items in the home did not fit into the 2 trucks. At that point, due to the major frustration of the owner's lies, the miscalculated estimate, the broken furniture, the dents/scratches in the walls, and worst of all the gouges in the hardwood floors, we decided to be done with this company. We had to rent our own Uhaul to go and get the rest of the items from the home. We had our floor guy come out to fix the floors and paid him. When the incompetent owner finally called my father to discuss the issues days later, she tried to tell him that she needed to charge more than the estimate because it took much longer than anticipated. He ended up paying the original quote, minus the amount that he paid to have the floors repaired. Now, two weeks later, the owner still has not contacted us to have someone come out to make the rest of the repairs to the walls. This was nothing but the worst experience! The movers told us that they are not used to moving houses, just apartments, condos, and dorms. I would absolutely never refer this company to anyone!
    - Stephanie W.
  • F
    Best Deal Movers LLC
    We had several companies come out to do an in person estimate for our move to make sure there were no surprises. The owners son did the in person inspection and was confident that 2 trucks and 6 men would be more than enough and able to complete the move in one day. We were supposed to be the first and only move for the crew for the day. Day of the move. We called at 9:30 when no one had arrived and no call. They told us they would check what was going on. Called back after 10 am that they had issues with getting a crew but would be there shortly. 11 am called back again as no one had arrived still and were told they had truck problems but would arrive by 11:30 am. We called back yet again and they arrived at 11:45 am. The crew looked tired and said they had to finish unloading an apartment move first before they came to ours and there was only 4 men. One of the men had severely twisted his ankle at the morning move so really 3 1/2 men. We then had a 3rd truck show up as that was apparently going to make the 3 1/2 men work faster or something instead of the agreed upon 6 men. We talked to a supervisor who said he would make sure we were taken care of that day and we would be moved into our new house. Trust him he was a man of his word. Long time goes by and then finally finish loading at 10:00 pm. The new home is only 15 minutes away. We have multiple cars for them to follow but the first truck and car get separated and make a wrong turn. Not a big deal until the brakes catch on fire on the truck. It finally arrives with us helping to put out the fire and stand with a hose spraying it down so the entire truck doesn't go up in flames for an hour. They have no help from the supervisor who kept promising he would check on them and do whatever was necessary. 4 am we tell them we need to stop and they need to secure the remaining belongings until later that morning to deliver. The crew was exhausted and was close to breaking items several times. The manager/supervisor they called wanted payment but we refused to pay and they agreed to wrap up until the next day and said they would arrive at 8 am. Next day you know what happens. 8 am no movers...8:30 am no movers...9 am no movers...We call and they can't tell us anything. We are close to their office in Alpharetta and make an in person visit. They have lots of made up excuses. First they say they didn't do in in person visit to inspect the move. We tell them who came out and they admit that it is the owners son. They can't answer why we signed a contract for 6 men but they are able to not abide by said contract and send 4 men. The owner says he will call us later to make it right and they will have a crew come out and unload the truck. 11 am the crew leader from the day before shows up alone with the truck. The management and owner of this company are so horrible they don't send him any help. We are helping him unload just as we helped load the day before. A while later one of the inside sales guys shows up to help instead of leaving his co-worker by himself. It took them another 7 hours to complete. The owner calls that afternoon. At that point I had been up for 32 straight hours. He offers a discount and at that point not able to do the math in my head while driving and being through with all of this agree. Realize later the "discount" was for the 1 man on the 2nd day. Not really a discount at all in my opinion. After this fiasco I checked Angies List as I would have never picked a company to do business with that didn't have great reviews. I noticed it appeared a lot of reviews were gone and they wouldn't have been a company I would have selected for a quote. I believe this company was posting fake reviews which Angies List removed between the time we solicited bids and our move. If this is the case I would recommend Angies List flag companies that have a high rate of questionable reviews removed so customers are aware. I would never use or recommend this company for anyone to use for a move. There is much better ethically run movers in the area to use.
    - Jason C.
  • D
    Maya Van Lines Inc
    Horrible ! First the Packers trash my house by dropping rolls of packing tape and cans and food bags on the floor. I had to clean the trash off the floor. They did not put items in a trash can. They stole or lost our moving pallets . Missed label boxes , wrapped empty boxes . Still can't find certain items . Padded their bill by filling boxes with mostly paper. We had to leave items behind because it went over $3000.00 dollars over budget. Took our ladder said we had it at our new home . But after complaining they found the ladder . The receptionist laugh at me when I ask where our items were and told me to keep unpacking our items that they were in our home. They are still missing.
    - nancy S.
  • B
    Georgia Pack & Load Moving & Storage
    Very smooth and well coordinated. Company utilized 4-5 to load in Georgia and 2 to unload in Tennessee. The area of improvement would be to add another man for the unload..... these two guys could have used some more help as they were exhausted at the end, but they never complained. All workers had great attitudes and very friendly
    - Billy B.
  • D
    Moving Proz LLC
    We had a really bad experience with them. They were not very professional. This guy just dumped everything in the truck. They were not tied, so we had a lot of damage to the furniture just because he didn't put any padding or wrap it. They said they would. They came to bowling green and he wanted us to help him unload because he didn't have a helper. Why would we want movers if we were going to unload our stuff? He did rip a couch by lifting it too high in the line. The hardware of the line ripped our upholstery of the couch. We had way bad experience with them. I packed everything into boxes. They guy showed up without any of the supplies, and said he is an extremely good packer. That there wouldn't be any damage. When he puts it in, we just believed him. He put it in and when he dealt with it,one of my bookshelves was broken and my kid's table. It had very bad damage, like scratches and damage on the table, and he ripped one of my couches. They failed to put up all the promises they did, but they did show up on time. Something they could do better is just be more diligent about understanding that personal stuff should be handled like you would handle your personal furniture not like it's a job that needed to be done. If they would pack what they said they would pack, things wouldn't get damaged. They weren't very responsive, I had to call them a million times.
    - Madhav L.
  • A
    Georgia Pack & Load Moving & Storage
    Good communications in advance. Arrived near scheduled time. Loaded all items and drove to new location where everything was unloaded and placed per our directions. Even went to a storage unit to pick up items stored there.
    - Thomas M.
  • D
    Almighty Moving Labor Helpers
    On time and polite workers. Did not have the proper equipment like a padded or flat dolly. They damaged our hardwood floor when moving our refrigerator. Damaged desk while attempting to take apart without assistance, not sure if desk can be reassembled. Did not have the skill to properly pack, had many scratches on furniture after unpacking.
    - Theresa B.
  • A
    Maya Van Lines Inc
    Everything went as planned and discussed in our initial meeting. The price quote provided at the beginning was very clear and competitive with the other quotes I received, and it was the price we paid at the end. The movers were on time, the guys worked very hard and took good care of our furniture. Everything about the move was handled in a very timely and professional manner. I would hire Maya Van Lines again.
    - Martin G.
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Moving Companies in Alpharetta

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