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Pet Care & Health reviews in Albany

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    Companion Animal Hospital
    The salon (4 Paws Pet) is located within Companion Animal Hospital and all animals are professionally coiffed by Keith, who's also Dr. Wisell's husband. I'm picky when it comes to who puts their clippers and shears on my pet 4-year-old toy poodle. If you have any experience with this breed you know they are high maintenance when it comes to their coat. And therein lies the problem. I've gone through every groomer in town, always leaving at some point in search of another because I wasn't truly satisfied.. I've lived in bigger cities across the U.S. and had groomers who serviced a higher volume of clientele, including show dog owners, and have never encountered this situation before. My last groomer in Florida, who took care of my now two deceased furkids, was one I kept a standing appointment with, every 5-6 weeks, for over six years--the total time I lived there.
    At first I thought it was me, perhaps I wasn't adequately communicating what I wanted or my expectations were too high compared to their skill set.. I brought photos, replete with step-by-step instructions from Shirley Kalstone's reference book (considered the industry standard for poodle grooming), to deal with the first issue so there's zero chance that was it. I've always booked ahead and arrived on time for any appointment and would pick him up as soon as he was ready so there goes that one.. And each time I would ask a groomer if they felt confident to do the trim I'd get a resounding, "Yes!" Okay, if that's the case then why did my dog come back looking nothing like the trim I'd asked for?
    Their answers never did make any sense even though I would politely express my dissatisfaction in the form of a question to give them an "out" or reason. Was he matted? Response, "No." Was he uncooperative? Reply, "He's wonderful to groom." He has thick hair, he'd rival a sheep it's so dense, so it's not as if his wasn't the right texture for the trim. I was baffled. Of course whenever groomers would sense I was unhappy they'd offer to reduced their service price, which I always declined and even added a generous tip hoping that would sweeten the pot for the next go-around, but nothing would change. Most of the time I'd just thank them for the groom, take him home and sigh as I waited for his hair to grow back. After all when you've been down this road as many times as I have, why bother looking for a reason anymore? Honestly I can count on one hand the number of times I picked him up where he looked good but there was never a repeat performance of that from session to session. What's worse is I've brought him home a few times to find him covered in fleas, even though I use a monthly prescription preventative and he's never had fleas before (I did ask for a refund for that groom) or scratching himself silly from either shampoo left in his coat or too harsh of chemicals used (meaning I'd have to re-bathe and blow-out his hair all over again) and once a groomer nicked his underbelly and applied liquid bandage to it and never even bothered to tell me the incident happened! (She never got a second chance to groom him as there's no excuse for not telling a client you've done that. Accidents happen, sure, but you don't let the customer find out for themselves because you were too unprofessional to tell them!)
    Needless to say this whole journey to find a good, dare I ask for great, groomer was frustrating to say the least! I'm willing to spend upwards of $100 on a visit as long as I get good results. Believe me, I know the effort and time it takes to do a professional job on this breed, hence why I don't tackle a full groom myself. And since I keep up with his home maintenance (I line brush and comb his thick hair at least three times per week, ears are routinely cleaned, anal glands expressed, he's shampooed and force air dried between salon visits, nails are trimmed and I keep face, feet and tail areas shaved), I couldn't understand why he almost always came home with an extremely close lamb trim or lopsided, whacked off topknot with little wispy bits of uneven hair all over when I'd ask for a fuller, more complicated set pattern.
    What's a customer to do? Answer: get a pair of nice shears, professional clippers with steel guide combs, a good forced air dryer. quality grooming DVD and start setting aside 3 to 4 hours every month to do it yourself or go to 4 Paws Pet Salon! Honest to the Man Upstairs, Keith was the first certified professional groomer in this town who looked me straight in the eye and said, "Poodles aren't my specialty and most people just want a close trim of their pets, but if you're willing to be patient with me we'll get your pup into the groom you want." Oh my, I was momentarily floored. Hallelujah finally someone who was truthful...I can definitely work with that! Even better, he's patient with my pup, never overbooks so he can focus on each dog individually and my boy has yet to comes home without a report card letting me know if Keith spotted any problems. Bonus? My little guy is never exhausted, nicked, flea ridden or itchy from soap or harsh chemicals and the grooms are evolving into sessions with more "hits" on the positive side than misses, and even then those are minor!
    I'm so confident in Keith and impressed with his ever-expanding abilities (he's now doing competitive grooming on a client's Bichon Frise') that he's the only one I will ever take my dog to in this town. If he ever moves or retires, I'll make the trek up to Atlanta or down to Tallahassee rather than go through this cycle again. In fact next month, he'll start grooming my recently acquired conformation titled AKC Champion Miniature Poodle.
    I highly recommend Keith and 4 Paws Pet Salon if you love your pet and want him or her to look their best! The only service he could offer that would put entirely me entirely over the moon would be to provide in-home grooming...I'd pay a pretty penny to have the luxury of that if he ever added it!
    P.S. He even gives discounts for military service members and offers a sliding scale reduction in price based upon how frequently your pet comes in for grooming! (Since I qualify for both it's a win-win, all-around situation since I roll the savings back into his tip and still come out ahead!)

    - Patricia R.
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    Westover Animal Hospital

    On our last trip to Westover Animal Hospital, we brought in a dog we had just rescued.  They took care of her and got her current on all her shots.  The did a general checkup, and told us the dog had heartworm (not surprising since she lived outdoors and never ha any medicine).  Dr. Hart went over the options for treating and the cost.  We brought her back and had the treatments and she is doing fine.

    We have been going to Westover Animal Hospital for 25 years.  All of the vets are great.  The front office staff is the best.  They are always friendly and you can tell that they care for animals. 

    We have had a few times with after hours problems and received call backs for advice or meeting at the office for mor serious issues.

    We are on our 7th and 8th dog that have been treated at Westover Animal Hospital and will continue to use them.  When we have had dogs that have passed away, they have treated us with respect and caring.

    We have used their boarding many times and are happy with it.  When we have had more than 1 dog, they allow the option for them to board together.

    - Linda M.
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    Companion Animal Hospital
    Dr Carie Wisell was very thorough in her exam of our kitty, Simon. He had stopped eating and was vomiting. She X-rayed he's abdomen to rule out any foreign objects that might have been ingested. We appreciated the follow up call to check on his well being. We had used this vet in years past for our other cats and would highly recommend their services. She offers a senior discount and a discount if you pay in cash instead of credit card.
    - Betty T.
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    Gardner & Hydrick Animal Hospital
    I have been taking my pets here for the past 6 years. From annual check ups to late night emergencies they are the ONLY Veterinary Clinic I would trust with my pets. The staff is very friendly, courteous and professional. They will treat your pet with care.
    The vets are patient and answer any and all questions and or concerns. Their prices are very reasonable. As long as I live in Albany, GA area I will continue to use this Veterinary clinic.
    - Cathy K.
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    My lovely older lab mix went for a nightly swim and got tangled up in the pool sweep. We discovered him when we let the dogs in for the night in a very bad state. We called the emergency number and Dr. Chupp gave us some advice and we decided to watch him, however, she stressed to us that she would be more than happy to meet us at the clinic if we were uncomfortable in any way which him. Sure enough, he was worse in about an hour (by then 10:00) and we called back. She met us at the clinic and immediately we knew that we were in good hands. Our boy is very precious to us and she had a calm, gentle way that let us know that she deeply and truly cares for animals. (We have had experience with a vet that did not and I won't do that again.)
    I'm very happy with the treatment our boy received and she complemented him on being an outstanding patient. I felt good when I picked him up the next day that he was safe and sound and I know that she had his best interest at heart. I'm delighted to have found this clinic and find everyone there to be caring, professional and accommodating. I know my beloved pets are in good hands and have no qualms at all about recommending them to anyone.
    - Genevieve M.
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    Albany Pet Partners
    Returning tomorrow for another check up. Has regained some weight due to finding food that she will eat and using an all natural enzyme to aid in digestion that was recommended by Dr Freeland.
    - Wayne B.
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    Gardner & Hydrick Animal Hospital
    Only go annually, which is a blessing, I have a young healthy schnauzer. Have only been using them for three years now=3 visits. They are away from my home, but worth it to travel across town. Best prices, no nonsense care from the vets. Office help could run more smoothly as they are sometimes backed up. Again, could just be my good doggy, but the prices are still better in meds and care.
    - K B.
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    Companion Animal Hospital
    Dr. Wisell is an excellent vet and pretty woman. Dr. Wisell is a retired military and has returned to her home town to serve the community with expertise in veterinary medicine. Her husband, Keith Wisell an animal groomer uses the other side of the building for animal grooming. Last time we went there they groomed my cat he charges $66 if they don't have to sedate her and that for the lion haircut and they have to sedate her last time which I've been charged another $50-75 if perhaps to sedate him. They're really good and so they're absolutely perfect and everything.
    - kay s.
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    Companion Animal Hospital
    Dr. Carie has been my cats' vet since she took over the practice. One of my cats developed a fatal illness which took time to finally diagnose. Dr. Carie and her staff love the animals and take excellent care of them. Over the past year, my cat and I were there constantly. Dr. Carie treats the animals as should would her own. My cat hated car rides and vet visits so she did everything she could to minimize her stress. My cat did lose her fight with the illness recently and they were all so wonderful to me in my loss. They cried too over her loss. I will be taking my other two cats to Companion Animal Hospital for their annual checkups and any problems they may have.
    - Kristi G.
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    JH Performance Horses
    Excellent - Johnathan is very open and  I could visit my horse at any time without any prior coordination.  He always welcomed me and would go into great detail as to how Bandit was doing and what they had been working on.  Johnathan rode him daily and the difference was amazing.
    - Hal G.
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Pet Care Providers in Albany

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