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Hvac Repair reviews in Albany

  • A
    Dougherty Heating & Cooling
    The part needed had to be ordered. So we were without AC for four days. DH&C offered to lend us a couple of portable ACs in the meantime. As soon as the part came in, their tech was here that day to install it. Great service as always!
    - William T.
  • A
    Dougherty Heating & Cooling
    I have used Dougherty Heating and Cooling for approximately 8 or 9 years now. They were the only place in town that carried the HAVOC system we were interested in purchasing. I am glad that I decided to go with this company too, because they have been great ever since.
    They come out twice just about every year to service the unit and make sure it's running properly before winter and summer. They are very professional, and polite and they mostly run on time. If they are running even 15 minutes late behind schedule, they will call you to inform you, as well as give you the opportunity to reschedule if needed. They realize no one wants to sit at home waiting for service calls.
    As long as I own my home I will continue to use this company for their services, and if ever I should need a new system installed this will be the company I would choose first.
    - Cathy K.
  • A
    There were two very nice installers, Frank and Bryan. They installed the unit on time and they were very professional. They cleaned up really well. Frank and Bryan were very knowledgeable about the units that were installed and answered all of my questions.
    - Bunice P.
  • D
    Albany Air Conditioning & Heating Company Inc
    BUYER BEWARE!!!  I had Albany Heating and Air install a new heat pump a few of years ago and have had them under contract to maintain the heat pump since new.  EVERY TIME they come out, the freon has been low....ever since the FIRST VISIT.  They kept telling me that they could not find the leak....and every time it cost me $100 or more for them the try to find the leak and replace the freon.  This has been going on since they installed the unit.  They just came out this morning for the twice annual service, and again they want to charge me for trying to find the leak and replace the freon.  Sorry Albany should have fixed the problem when it was first discovered and it was still under warranty.  I refuse to do business with these guys again, and HIGHLY RECOMMEND you don't fall for them giving you the "business" like they have me. 
    - Melvin L.
  • A
    Albany Air Conditioning & Heating Company Inc
    They are excellent and I would highly rate them. They are always very prompt and have everything clean and neat. They always tell me about any problems that might be showing up or anything that needs to be done right away.
    - Ruth B.
  • A
    Dougherty Heating & Cooling
    My heating/ac unit stopped working and with one call they sent out a technician that was able to quickly diagnose a bad transformer and replace it from stock on his truck. We were back up and running in no time. He was very informative, taking the time to explain what was necessary and thoroughly answer all my questions. Total cost was $154
    - Darrel R.
  • A
    Air Pro Heating & Cooling
    They were very professional.  They go out of their way to make you happy.  Their price is very reasonable.  We had problems with heating and cooling the house and they gave us options.  They were correct with their recommendations and our power bill was cut in half.  The owner and the staff are very personable.  They have great customer service.  I will not use anyone else when it comes to heating and cooling for AC repairs.
    - Alex G.
  • F
    Air Pro Heating & Cooling
    He hired subcontractors to do the work.  The workers were ex-cons and were drinking on the job. They left a couple of boxes of trash in my yard. I told the girl when I paid the bill that it was left behind. She said someone would come to get it, but I clarified that they would need to call first to make sure that I was home. I have dogs that can be aggressive and told her to make sure that whoever comes would not jump the fence. They DID jump the fence, and something was done to my dog which ruptured a tumor in my dog. The vet said something happened for that tumor to rupture. The vet could no longer operate and had to put my dog to sleep. The men that came insisted that they did not touch the dog, but I do not believe that because I know that my dog would have come at anyone trying to jump our fence. I would have felt better about this situation if they had just admitted responsibility.  John, the owner, came out today to test the work they did on the ducts. Everything seems to be working properly.
    - Cynthia L.
  • A
    All Seasons Htg & Ac
    There was a delay in arrival time because of being on a previous job site. My appointment was for 8am but no one arrived until around 11am so I attributed that to bad scheduling. The technician was apologetic when he did arrive and got right to work performing the service check on the 2 units I have and was done in less than 1/2 hr. or so. This was my second time using thier service and except for being overly late I was satisfied both times. Great professional and knowledgeable techs.
    - Patricia S.
  • B
    We have been using Superior for years and years.... However this time we called to get an A/C repair but after three different tries still not fixed. Had to call another company for the repair. I'll be going with the other guys from now on. They were once the best, just not anymore.
    - K B.
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HVAC Contractors in Albany

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