Russ Noyes Roofing Inc

A164 REVIEWS

Founded 1988 • Angie's List since June 2010

Angie's List certified badge

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

1095 Nursery Rd

Winter Springs, FL 32708

Description

Russ Noyes Roofing Inc is a locally owned, fully licensed and insured roofing company. We specialize in residential reroofs and repairs. We have dedicated crews of employees for reroofs, reroof supervisors, roof repair technicians and a highly trained sales team on staff, along with our courteous and friendly office group. We never use subcontractors or day laborers for any roofing work but have a network of contractors whom we use for items like painting and drywall, and sometimes large gutter work. Russ Noyes, licensed by the state of Florida, has been doing all estimates personally, but recently found the need to promote two repair technicians to help accommodate our customers in getting estimates done in a timely matter. Russ and his sales team are looking forward to visiting your home to diagnose your roof problem. They will discuss their findings with you and prepare an estimate on site for your review. Please check us out with the Better Business Bureau as we are an Accredited Member. Ask us about our seniors, military and teacher discounts. Call us today at 407-388-7700. We look forward to protecting your investment!...

Verified Reviews

164 Total Reviews
Reviews by Rating
A Rated
148
B Rated
3
C Rated
2
D Rated
6
F Rated
5
Read reviews by category
roofing (161)skylight installation (8)gutter installation (8)chimney repair (1)chimney cap repair (1)
Showing 1-10 of 164 reviews
A

RATED

10/08/2019

They did a fantastic job, they worked long hours from start to finish over several weeks getting the job completed in a very timely manner . They were professional and courteous, I would recommend them!

DESCRIPTION OF WORK
Complete Tile Roof Replacement

CATEGORY roofing

COST $68,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/08/2019

D

RATED

09/24/2019

The work was done professionally, although you should be prepared for significant upcharges due to unexpected, added on woodwork at top price! Be careful to check that all work was required for the roofing job. We had extra work done without our permission, that had nothing to do with the roof. Our biggest complaint is how we were treated after the job was completed. We were strong-armed by their ...

DESCRIPTION OF WORK
re-roof as part of insurance claim

CATEGORY roofing

COST $15,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/11/2019

A

RATED

07/23/2018

Very professional and great quality. Had an issue a couple months later and they came out the same day to resolve it.

DESCRIPTION OF WORK
New roof tiles

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/23/2018

A

RATED

05/24/2018

The owner (Russ Noyes) arrived at our home on time for the tile re-roof estimate. I was very impressed with his knowledge and professionalism. I had four estimates and his bid was in the middle and was received the very next morning. His office staff, job foreman and crew were outstanding. The workmanship and materials used were excellent and the job site was cleaned up every day prior to leaving....

DESCRIPTION OF WORK
Home Tile Re-Roof

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/24/2018

D

RATED

04/29/2018

I contacted the company through Angie's List and received a response quickly. An appointment was set for 4/6/18 for a sales person to visit my home. He arrived on time, was very courteous and professional, and answered all my questions. He measured my roof and told me that they would be in touch via email. I received an email on 4/9/18 with a service agreement attached, requesting me to sign and r...

DESCRIPTION OF WORK
Roof replacement

CATEGORY roofing

WORK COMPLETED ON 04/16/2018

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Photo for Russ Noyes Roofing Inc - 1095 Nursery Rd, Winter Springs, FL - 37019848

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SERVICE PROVIDER RESPONSE

Thank you for sharing your opinion! We've found since the hurricanes that a signed service agreement makes things better for you the customer as well as us the contractor. Many times we've encountered a home owner wishing to negotiate his own prices with the insurance company. This doesn't pan out as the insurance company is looking to safeguard themselves, not you. By having the service agreement...
A

RATED

04/26/2018

They are doing a good job. Nicole in the office helped me sort out my insurance checks. She was very helpful with that. Very professional company and so far my experience has been very good.

DESCRIPTION OF WORK
They are replacing my roof.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/26/2018

D

RATED

03/20/2018

Russ seems like a straight-up guy, but he does things his own way. That's fine, and I'm sure his many other customers appreciate it, but my expectations are that if I'm spending mid-five figure bucks, I'll have my say in all phases of the project including how I need the estimate structured, I'll have open and honest communication with the contractor, and I'll be treated as a valued customer throu...

DESCRIPTION OF WORK
Complete Re-Roof

CATEGORY roofing

COST $46,160

WORK COMPLETED ON 11/16/2017

SERVICE PROVIDER RESPONSE

Thank you for sharing your opinion! Firstly, we never "cherry pick," as we have a long standing, loyal customer base that continues to grow as they refer us to their family and friends. Everyone that comes through our doors, or calls our phones is treated respectfully and equally. If you left Nicole with the impression that you were not interested in working with us, we would have no reason to fol...
A

RATED

03/01/2018

Contracted Russ Noyes roofing in December 2017, received estimate for approximately $38,500 for a 26 gauge metal roof in white,82% reflective of sun. Researched more on YouTube, etc. and in August 2018 after obtaining three or four proposals call Russ Noyes and requested a followup visit Mr. Noyes came a second time, went over all details, answered every question, made suggestions and followed up ...

DESCRIPTION OF WORK
Replaced the entire roof

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/01/2018

F

RATED

10/13/2017

Horrible. I left them a message and they never got back to me. I think it is highly unprofessional to just ignore customers. If they are too busy and do not need the work they should have said so. I would not us them in the future and would recommend everyone uses an organization that values communications and their customers.

DESCRIPTION OF WORK
New roof installed

CATEGORY roofing

WORK COMPLETED ON 10/03/2017

SERVICE PROVIDER RESPONSE

Good Morning, [Member Name Removed]! I am very sorry you were not able to reach us. We have received over 2,000 calls after Hurricane Irma and went without phone, power or internet services for more than two weeks. We've been desperately trying to return all calls in the order they have come in. We apologize for any inconvenience. We've been updating both our website home page as well as our [Reda...
A

RATED

10/12/2017

My house required to reroof. Out of six bids I chose Russ Noyes roofing, not because they were the cheapest , because they seem to be the most competent. They surpassed every expectation of mine. They arrived promptly every day worked very hard and cleaned up every evening. They installed a Master elite GAF roof flawlessly. Every t was crossed and i dotted, when they left after three days there wa...

DESCRIPTION OF WORK
Residential reroof

CATEGORY roofing

COST $19,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/09/2017

SERVICE PROVIDER RESPONSE

Good Morning, Mr and Mrs Sawlheim! We can't thank you enough for your kind words. When our customers are happy, we are happy! We strive to complete every job in the same manner and we couldn't be more grateful that you've decided to share your wonderful experience. Thank you and have a great weekend! Sincerely, Christina Noyes General Manager

Services Offered

Reroofs & roof repairs - tile, shingles, metal & flat roofs.

Services Not Offered

Ask Service Provider for Details

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover Available, PayPal
Senior Discount
3%
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.