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Home Security System reviews in Winter Park

Real People ~ Real Reviews ~ Real Results

  • The salesman was fantastic. It fell apart from there. Most unprofessional installers. Workmanship was terrible. Customer service support was terrible. Now we just hope they will remove their equipment and not leave it a mess.
    - Christie R.
  • Choosing My Smart Security for both my home and business alarm system has been a great choice and experience. I did a lot of research (which is never fun) and ultimately they were not the cheapest, but somehow they convinced me to go with them. I'm really happy I did. For a few dollars extra I feel I get a lot more. I love that I can view my cameras on my phone and I also know what time people come and leave my home and business. Professional install was great and so much easier than expected. I'm very happy I chose them to do it. Highly recommend to anyone.
    - Toni G.
  • We previously had a big name alarm company and I couldn?t wait for my contract to expire.   Now that I was finally able to change companies I wanted be sure to select a good, reliable company.  I spoke with a few sales reps but I didn?t feel comfortable switching until I had the opportunity to speak with the sales manager at My Smart Security, Lindsey.  Since my experience with my previous alarm company wasn?t the greatest I had so many questions.  Lindsey patiently answered them.  She was informative and wasn?t pushy.  She was also able to design the system on the phone.  I was impressed.   My experience with My Smart Security has been great.  They gave me fantastic support before and after the installation.  I also couldn?t believe how quick they were.  There were able to install my alarm system the very next day after I contacted them.  I?m glad I switched and I?m pleased with my
    choice.
    - Mazey M.
  • Setup was fairly straight froward. Only took a few minutes per sensor. They tested remotely to make sure everything working well. Still need to get better acquainted with the control panel, but will come with time. Very nice system and price much less than local/national quotes I received.
    - Afshin f.
  • I started of by speaking with Juan, who was very genuine and authentic with his intention to provide me what I needed. He broke down the process of how a system would be put together and installed. I felt very comfortable through the entire process. The install went great. Exactly how Juan explained it. Very pleased with how the entire process from initial phone call to installation of the system.
    - Juan R.
  • Bryan and the My Smart Security team are awesome! I switched from ADT and got a better system at an even better price! The installation was quick and customer service is unbelievable. Bryan was able to work with my budget while still providing me with the quality security system I needed AND the smart home features I wanted. The auto lock is great for having out of town family visit without worrying about being home in time to let them in. Now all it takes is a few clicks on my mobile app!
    - Christina B.
  • Wonderful! I was very pleased with the installer in how fast and efficient the installation went from start to finish. I enjoyed the time that Bryan took to answer all my questions when he came to the house to explain in detail everything that I would be getting with the new upgrade from the existing system that I previously had. I am really looking forward to working with the new items I added on such as being able to lock the doors and change the ac temp from the app on my phone.
    Overall, the service and all the employees were very friendly and helpful and I will recommend them to anyone I know that has or needs an alarm system! :-)
    - Luanne B.
  • They contacted me and asked what I was interested in. Installation was very smoothed - I liked the fact they gave recommendations to meet my needs. Since then I had them come and put in more window alarms for an additional cost. They are very good about contacting me immediately when the alarm goes off. So far it has been my fault forgetting the system was on.
    - Marge S.
  • Bob was great; he took his time and installed all 15 sensors throughout the house.  He was friendly, knowledgable and made sure everything was working before he left.  He took extra time to walk me through every aspect of the system and made sure I understood everything.  The system is amazing and I have had no issues at all.
    - Tracy O.
  • The system was super easy to install and afterwards we realized we needed some additional sensors and it was easy to order the new parts and they arrived very timely. Also, it's nice because you can set up additional codes for housekeepers, pet sitters, etc. They keychain is awesome because I always forget to set the alarm at night so I keep the keychain by my bed and with one click it's set and I don't have to walk to the front of the house. I could easily install another keypad in my bedroom but I love the keychain!
    - Clay A.
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Home Security Companies in Winter Park

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