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Find Top-Rated Windermere Medical Supply Stores

There are 5 top-rated medical supply stores in your area and 33 to avoid.

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Recent Medical Supply Store Reviews in Windermere

  • A
    COLONIAL MEDICAL SUPPLIES
    The experience was very good. The people who helped me understood my situation and what I'd need. They were also very helpful in explaining the insurance...what it would cover and what it did not. They arranged delivery and coordinated it with my aunt's discharge, which was not an easy task. I was very impressed with this company and their staff. After the delivery, we had some other questions and things that would make life easier for staying long hours in bed and getting around the apartment. Since I was closer to their Altamonte Springs store, I went in there to see if they could help. That store was much, much bigger and well-stocked than the Orlando store and they had a lot of extra things there that helped make a person comfortable at home...it really made me feel good to be able to provide some extra things to make her feel more appreciated. We gift-wrapped them so she would feel and know how special she is to us...it was a great experience. I highly recommend this company.
    - betty b.
  • A
    FLORIDA MOBILITY & MEDICAL PRODUCTS
    They answered promptly and set up delivery with little lead time, delivered on time to suit my schedule, set up the bed and table. It was first-rate quality and easy to operate. Upon calling for pick-up, they answered promptly, set up a time to suit me and came on time. He dismantled the bed and table and took it away. The whole transaction was done with a credit card by phone, no excessive charges, no glitches, just a very smooth deal all the way around. I can't say enough positive things about this supplier and his organization.
    - Janine J.
  • A
    Colonial Medical Supplies
    Desire had a selection at the store, but none were exactly what we needed. She contacted her main store and also researched suppliers to find one that would be a better match. She had it delivered to her store within days.
    - Nancy S.
  • A
    Binsons Home Healthcare
    I had a bad experience at a nearby medical supplier, and found Binson's just down the street. I walked in and was immediately greeted by Jean. She quickly understood exactly what I was looking to rent. She was very knowledgeable about the equipment and showed me how it worked. I was in and out in less than ten minutes. The prices were exceptional compared to other competitors in the area; almost half of what I was quoted at surrounding competitors.  The store was very clean, the staff was warm, friendly and knowledgeable. I would highly recommend them to anyone looking to purchase or rent medical equipment.
    - Joanna M.
  • A
    COLONIAL MEDICAL SUPPLIES
    Former supplier had sent many dented cans and had strange billing practices which caused us problems. Colonial medical is very prompt with delivery and insurance billing. All staff members are very courteous
    - Nancy S.
  • A
    Apple Scooter Corp
    Apple Scooter was substantially cheaper than any other that I found (>50% less than Disney).  They delivered the product to my hotel room and later moved it to a different hotel at no charge.  They were very personable and straight forward and provided service way above what I expected. The scooter I rented was fantastic with a battery that did not run out any of the 7 days that I rented it.   I was extremely happy with their product and service.
    - CONNIE S.
  • C
    Colonial Medical Supplies
    The person responsible for my account returned my calls only once out of many attempts to reach her and then left no message except that I could call her back.  Weeks later I started calling again & was told that nothing had been done to obtain my supplies because the paperwork needed to initiate the program had not arrived.  I personally delivered said paperwork and when nothing arrived in 3 weeks, I started calling again.  I finally found a supervisor who told me that the needed paperwork could not be found.  I once again took the needed document to them and at that point my needed supplies were dispensed.   The only thing I can think of that would have prevented the representative for my account from informing me of the loss of the paperwork, is that she has too many accounts to give full service.  I will use them simply because I found out how to get results!!
    - JACK P.
  • F
    Profound Medical Equipment
    I had an appointment for an annual maintenance tune up with Profound Medical on 1.20.2016 with an arrival window between 10:00 - noon which was covered by a maintenance warranty for which I had recently paid $390.00 for this year. I called a few minutes after 12:00 to find out why no one showed up or called to let me know that they were running late or whatever. No one at Profound answered their phone so I left a voice mail requesting answers. I received the following email in answer to my voice mail later that day: "Your appointment has been rescheduled for Jan 28th Thursday 10-12. I will confirm and I hope the system does not change it due to installs. Your are covered 100% Terri M. Romero, Senior Sales Consultant" January 28th was a no show also with no call from Profound prior to noon to let me know. I, again, called Profound but no one answered until I finally got Terri after first calling several other extensions. Terri claimed that they've had some emergency repairs and also some "installs that take priority over my annual paid maintenance contract." Terri said that she would call me later after checking their schedule for the week of 2.1.2016. That call never came, nor did I receive any call as of February 2, 2016!! This is customer service at its worst! Adding to this nonsense is that Profound Medical is the only authorized manufacturer for Stannah Stairlifts in Central Florida.
    - ROBERT R.
  • F
    Grogans Healthcare Supply
    Described the need to 'Ross'. Was told he would check to see if any were available now. Said none available now. He said I could call closer to date bed was needed to see if any were available. I asked if he could put my name and phone number on a wait list to call if one came available before then. His response: No, we don't do that. I can refer you to (another company). This is disgusting. Will never do business with this company again. Ever. There is no reason for this. Terrible customer relations. I note this is a long time Lexington company with little competition. This is what happens when you have no competition.
    - William D.
  • F
    COLONIAL MEDICAL SUPPLIES
    My sister had foot surgery yesterday and was having problems getting through narrow doorways with the walker that her insurance company provided. She called this store to ask if she could rent a better device to help her around the house. The lady on the phone was very pleasant and told her that she would make a special deal with her on the rental. They normally rent only for a month at a time but she would make an exception. My sister asked me to go to the store to pick up the rental. Dealing with the staff member in the store was a totally different story. I was told that the monthly rental was the actual minimum and that the cost would be double what was quoted on the telephone. I personally did not like the staff member had a pleasant tone in any part of the transaction. I notified her that we had just called up to the store and made the special arrangement, but the woman was not interested in hearing any part of my story; nor did she care to check with co-workers or a manager. She seemed to feel that I was a nuisance in her store, so I promptly left and gave her business to a local competitor. I know that people have a bad day, and the store was clean and well stocked. I will not return however because the local competitor more than made up for the bad experience. I would advise anyone who calls for a quote on medical equipment ask for the name of the phone rep so you can be sure to get the same deal when you get to the store. This was not bait-and-switch; it was poor communications at every level of their customer-facing staff.
    - Joanna M.
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Medical Supply Stores in Windermere

Companies below are listed in alphabetical order.

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