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Septic Tank Cleaning reviews in West Palm Beach

  • A
    Danny's Septic
    Danny's was referred to us by our realtor for a pre-purchase septic inspection and cleaning. Appointment set for 2 business days later and they called and arrived when expected. Technician explained septic tank caps were crumbling due to age and additional concrete poured over tank years ago (but under soil so not visible). Need new tank but otherwise working. Quoted price for new tank so we were informed what we were getting. Will call them back when time to replace.
    - John G.
  • A
    Culpepper Plumbing
    Had to call in the early evening on a Sunday because my septic was backing up in the house. At first I scheduled for someone to come the next day, but Sean found someone who was working another job in the area and arranged for them to come that night instead. 30 minutes after my initial call, Eddie was at my house. He was incredibly kind and conscious while working, and explained everything as he worked so we knew what he was doing and how our system worked etc. He ran into numerous issues while working (lid under a thorny bougainvillea bush, another lid screwed on with stripped screws) but never complained. He came to empty our septic but also checked the flow out from the house and cleared a clog in there, and checked the flow to our drain field. Despite the extra work and hassle of the job, he did not try to charge more than we were quoted. Nor did he push unneeded services that many other companies do. Overall he did a great job and we will be relying on Culpepper in the future for our tank maintenance.
    - Tracy M.
  • D
    Danny's Septic
    I called twice to be sure how much they will charge., After made the appointment, they never told me they been in my house before, so at that time after the cleaning, which I ask the professional before he did the price again, told me like 100 dollar more, and when i ask they said because i did back in 2011 and prices when up, but is not the same tank and not the same house. My house was rebuilt in 2013, and new tank was added, so after an argument the other guy told the office my tank was smaller than before. But here is the good part, after they finished told me if I want to clean the filter is 80 dollars more!!!!!! WHAT????? so why they didn't said nothing before, and how can you clean a tank without cleaning the filter??? So i paid for half of the JOB. No way i will call them back.
    - patricia l.
  • A
    Dura Drain Sewer & Septic
    They were prompt, efficient, thorough & professional. Tonight, a few days before Hurricane Irma is due, I called their office. They set up an immediate after hours visit, & arrived when they said they would. Our septic was unclogged & pumped out in about an hour! We are so thankful! With the Hurricane approaching, we had run out of options...we needed the work done to be able to "shelter in place". Thank you, thank you, thank you!
    - Kelly H.
  • F
    Accepted original quote - only to find out after 3 months wait, that they needed more more to complete. The additional plumbing work took 2.5 hrs for $3,850!! I had to accept the additional charges before the city would shut me down. It took them 5 month to do the work - during that time left me with an open hole near the Drive-Through.
    - Rene R.
  • A
    Total Septic Svc
    It went excellent. "Total" is reliable and efficient. When our septic system backed up they came over immediately. At the end our of their visit we thought the problem was solved because our toilets worked. But the next morning they again backed up. "Total" returned immediately and now they are fine.
    - Laura H.
  • D
    Payless Pumping Inc
    Overall, Payless's performance was below average for a service I have had before several times before as a septic tank owner. I called to have my full, 1250 gallon septic tank with a concrete lid pumped. The receptionist was friendly and professional explaining the pricing of $199 for the first 1000 gallons. It would be a flat $139 extra for anything more between 1000-2000 gallons. That meant my extra 250 gallons cost me a pricey $338 total, but because I am an Angie's List member I was given a "deal" of a $299, pricey IMHO. But I was very pleased when she assigned me a first appointment time of 8:30 am the next day and told me I would be called in advance of arrival. I very specifically told the receptionist that the technician would need to bring cement to reset the large concrete cover and she responded "of course". 8:30 comes and goes without a call or arrival; the professionalism is gone and the nightmare begins. I explain to the receptionist that I, as the customer, should not be the one initiating this call after the no-show. I am told the technician didn't empty out the 4000 gallon capacity truck from the night before. An hour later, a lethargic, young technician shows up with a cigarette dangling out of his mouth full of excuses. He tells me he is only half an hour late at 9:30 because he has a half hour window from 8:30-9 to show up and I should feel sorry for him because he had to get up early to empty the truck. Apparently not early enough to show up on time though. This "window" talk is news to me. The pumping is completed and his unpreparedness continues to dominate, He points out some minor roots to me and I said "aren't you going to pull those off the intake hole like the 5 times the tank has been pumped in the last 12 years?" He answers that "There are cameras on the truck." What does that have to do with anything? He then tells me that he can't pressure wash off the roots "for free" because of the cameras and that pressure washing is $125." Everyone else I've ever had come out just bent over and pulled the roots off the intake hole so this was clearly an upsell. He does a great job pressure washing the tank, but leaves 3 fence panels, front and back, of the adjacent white PVC fence covered in spatter that I end up hosing down myself. He doesn't use a tarp to collect the soil off the top of the tank that he shovels onto the nearby sod. When he's done, he fills the hole with broken cement from the previous seal creating a trip hazard next to a fence gate, The soil is lost in the sod. Remember the cement he was to have on hand to reseal the lid...he didn't bring that with him either, and we wait for his boss to bring it. He has no gloves to wear while he mixes the cement and complains that his hands are hurting so I tell him to hose them off. He leaves 4 different sets of cement finger prints on my white PVC fence (I have the photos) and one of them dried to the point I can't get the haze off. I will never hire nor recommend this company to even my worst enemy. Being visibly upset, I was presented out of the blue with a discounted bill of $199. I originally agreed to pay pumping at $299 and the added pressure cleaning was $125=$424. In order to write an unbiased review uninfluenced by a last ditch discount for a terrible experience I wrote a check for $424 which has been cashed. The other reviewers must not have had the technician I got stuck with. He was definitely not an Eagle Scout with the Be Prepared motto.
    - Susan P.
  • F
    Dan's Backhoe Service Inc
    Spoke to the answering service and said someone would get back to me. Never received a call. Called again 2 days later no one answered the phone. Last contact, I spoke with Scott from Jupiter Septic. They Did a pump out for me and told me I needed to replace the drainfield. Scott said he would follow up with Dan. Never received a call.
    - Bob B.
  • A
    Payless Pumping Inc
    I feel confident that Payless Pumping is an honest, professional company that understands the importance of fast response and good communication. I would not hesitate to recommend them. Thank you Henry, Danny, Kyle and JJ. You all are the best!
    - Kimberly P.
  • A
    Danny's Septic
    Pointed out an issue with my damaged lid while servicing, quoted a price for replacing it and the work was done same day. Took the time to answer questions I had about my system. Will definitely use them in the future when their service is needed.
    - Mike N.
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Septic Tank Services in West Palm Beach

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