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Flooring reviews in West Palm Beach

  • A
    Villa's Construction & Remodeling Inc
    We hired John and his crew to completely remodel 3 bathrooms that had not been touched since the 1960���s! This was far from a simple remodel as all the plumbing was out of code and there were water main issues in the building. John dealt with the building management and was our advocate in every way. As I began to realize what John could accomplish we also had him turn an extra room into a new custom glamour closet based on his fantastic recommendations, put in a new glass slider in the master and repaint almost the entire condo as well as replace and correct some of the lighting. The work is beautiful and high quality. John and his crew are extremely professional and take great pride in their work. If something isn���t right, John will make sure its corrected. He will keep sending the team back until its perfect. Can���t say enough about John���s commitment and dedication to his work and reputation. I highly recommend and we will use him for future projects. Thank you, John! It was a great experience working with you and your crew.
    - Thomas M.
  • F
    MarBrit Laminate Flooring
    I feel the need to review this companies business practices and untruthful response to our concerns. Our landing floor was uneven. Ken shows up and made a deal that he'd collect most of the money until completed. This set off a painful chain of events that would last a month! Ken said he'd try to find someone to assist us was "going to call right now." Asked if we could also try and find someone. Fair. We agreed to speak Monday. Ken never called. We gave it a few days. Ken never called. We were out of sight, out of mind. We had the floor fixed in 4 days and left a message to come back and finish. Ken never called. So after multiple attempts, Ken answers and says "they are very busy he'll let us know." Another week goes by. Ken never calls. Meanwhile our floor is unfinished and floor panels, tools, glue, and tape are laying everywhere. Finally, he says they can come out possibly Friday or Saturday. Nobody calls us and we have to call yet again to find out when they're coming. By this point I can't do Saturday. I never canceled any appointment last minute because no appointment was made. When I call Ken again he gives me the same line again! "I'm very busy I'll let you know." I understand the floor wasn't their fault. All I asked was to give me a firm date and time and they couldn't do that! It just felt like our time wasn't a concern. Ken pawns us off onto Jorge who apologizes and says "I'm so sorry but Ken only just told me about this if I knew I would've handled it but we'll get it handled soon." So this entire time, the guy who could actually help had no idea. Great. More back and forth and this time Jorges voicemail box is full. How do you run a reputable company and not check messages?! 32 DAYS LATER, a new guy shows up. He said "Jorge said this would be quick but there's a lot to do." The stairs and molding weren't finished also, which had nothing to do with the concrete, by the way. He asked "where the padding was?" I told him everything they left was right in front of him. I decided to go up and investigate because I knew he didn't have padding. Well, lo and behold HE HAS CUT UP THE CARDBOARD BOX AND IS LAYING IT DOWN AS PADDING. Until this moment, I was calm. It was this unprofessional act that finally set me off! Jorge sent the guy to Home Depot to buy padding. While the guy was leaving he said "this is ridiculous and is cutting into my day." Are you kidding me?! I called Ken, yes I had to call him. He never said I'm sorry or it was unacceptable and wrong. He just wanted the rest of his money. Ken said "Wow that's surprising Jorge is usually ahead of his guys. And Why did they take the padding when they left?" How about why are you asking me that question?! Why did you send a guy to a job who didn't know what was going on? Maybe it's because YOU don't know what's going on! He moved to the stairs and began to complain that he had to fix what the previous guys did. The bottom step was drooping. "Whoever did this cut the board wrong so I'll do my best but it will probably never sit right." All of them just blame each other. Then we get 2 calls from Ken within an hr. That was his version of "numerous calls to collect." Suddenly Ken's phone works! We were at work and because we didn't respond right away he spins this narrative that we're dodging calls over $300. Ken and his guys lack customer service. Just look at all of Ken's rude and unprofessional responses to any negative review. Our finished product is just ok. The stairs still have gaps and the bottom step is messed up. Ken Gonick just spins the truth to fit his narrative and make excuses. Its not the mistakes that were made its how they responded to it, never apologizing or taking ownership. Your company tried to put down cardboard as padding. If I hadn't caught him that's exactly what would have happened. End of story. There's nothing Ken can say to erase or excuse that. Pathetic. This is a 100% factual report. Do not hire this guy!
    - Michael P.
  • A
    Excellent ! Job completed on time and in budget. great communication and professionalism. Services performed as quoted. Completed floor is beautiful ! Will surely hire again for future needs. Highly recommend to others.
    - Donna M.
  • A
    Villa's Construction & Remodeling Inc
    John and the entire crew at Villa���s Construction and Remodeling are TOP NOTCH! We just completed a second renovation with them and we are still 100% satisfied. Amazing attention to detail, great communication, and even design skills to help you plan the perfect renovation. This time we had our upstairs flooring redone, our master bathroom turned into a luxury spa, and our master bedroom and closets that now look like a professional closet company came in and designed them. We told him what our vision was and he easily made it come to life. Planning one more renovation with them later in the year! ����
    - Karen R.
  • A
    Black Gold Contractors
    Black and Gold Contractors did a fantastic job on a renovation in one of our bedrooms. There was a massive mirrored Built-In that simply wasnt our style, took up to much bedroom space, and didn���t work for our needs in that particular room. Shessica, her father, and their crew did a fantastic job removing it along with repairing all the drywall, molding, and ceiling in the process. Additionally, they painted the entire room, installed high-hats, matched flooring in that room and in a closet in another bedroom, and replaced hallway high-hats with updated ones that will save on electricity in the long-run. I felt they were extremely fair priced, professional, timely, and even finished the job ahead of schedule. They were even patient with me when I was indecisive about the paint color. The room now looks so much bigger and I couldn���t be happier with their quality of work. I attached two pictures (Before with built in and After Without) for reference, but don���t feel my pictures do it justice. I would recommend them for any large or small jobs and will hopefully be using them again sooner then later to install a built-in/feature wall in are family room. Do not hesitate to contact them if you need anything done...large or small. It truly was a blessing to not have any issues what-so-ever like other stories that I have heard. They are my new go-to for all renovation and other needs!!!
    - Elisa L.
  • A
    Dave inspected the area and researched the type of wood and found a similar match. He got back to me exactly as promised and performed the work expertly on time and at a fair price. I was so pleased that I have referred him to my sister who will need floor work in the near future.
    - Aurin P.
  • A
    Dave was able to remove the undermined boards and match them perfectly. We could not find any boards that matched Dave said he would try. He found them and since they were such a small quantity he didn't charge us for the materials. For the 3 visits needed for the job he was always here at the time he he promised. At the end they cleaned up perfectly. I highly recommend him for any flooring project. I wish he did more things
    - herb c.
  • A
    Signature Construction Group
    I can not say enough positive things about Jacob and his group at Signature Construction Group. We purchased a home that needed a total remodel and they brought our vision to life and did it in a timely, cost effective, and professional manner! We love our home and are so greatful we used Signature Consteuction! I would not hesitate to use them again.
    - Marty M.
  • F
    Miami Bathtubs
    I found his number on Angie���s list. When I called him he picked up the phone and told me to call from a real number and hung the phone up on me. My caller ID says private number because I don���t want a bunch of sales calls if I decide I don���t want to go with the company, but I make appointments with people I���m interested in making appointments with and give them my phone number at that point when I schedule a consultation with them. I���ve never had a business react this way to a female customer calling for information about their services. Obviously, I won���t be using him or his company for anything.
    - Elizabeth B.
  • A
    The work was done in a timely and professional manner. It was a job that most flooring companies, probably, would not have taken. Anthony Iannone, the owner, spent 2 days doing the work. Mr. Iannone���s experience in the flooring business was evident as he was able to strip the concrete clean from the old adhesive (a very difficult task due to the type of glue used). It made for a successful floating floor installation. Dealing with Mr. was a pleasure.
    - KLAUS H.
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Flooring Installers in West Palm Beach

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