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House Cleaning reviews in West Hollywood

  • A
    Whole House Cleaning Service
    They did an excellent job. I have recommended them to my family and friends. Their energy was so amazing. They were respectful and high spirited. They went straight to work it was almost as if me and my friends were organizing my home. Very dedicated to their customers in more ways than one. Two thumbs up!!
    - lisa s.
  • A
    Whole House Cleaning Service
    First off Heather and her team have been providing services for me for more than 2 years, and this is a record for me because my average stint with a cleaning company is about 6 months for various reasons. Heather is always there on time with her crew and supplies. In the past 2 years I have changed and added certain procedures to the cleaning routine and Heather does it without a complaint and does is just as expected. I have recommended her to friends and clients and they also find her services commendable.
    - Kimberly C.
  • A
    Sereni's Cleaning Service Inc
    Cheryl was more than accommodating and flexible regarding scheduling, to the point of making exceptions for me on a day they do not normally work. Unfortunately, unexpected circumstances occurred and I had to cancel the appointment. This review is a nod to the company's excellent customer service and flexibility.
    - Dax R.
  • D
    House Shine Cleaning Services
    Had I had gotten what they promised the price would have been an A. They said it was too much work. They were very argumentative and would not listen to my instructions what I wanted them to do. If all you need is light house cleaning and you are willing to allow the company to do it their way instead of how you want it done then you can hire them. It would be a good value. If you are expecting to get what they promised then steer clear, or if you have any special instructions also steer clear. There were three workers. Two out of three of them were okay. The woman who was managing the project was very disagreeable, but the other two were okay.
    - Gary J.
  • A
    Nice n Clean
    This company is Exceptional, from the CEO to the staff members. They are punctual and very professional. The customer service is great and cleaning is impeccable. I have hired them for a general cleaning and I can say that they exceeded my expectations. After all the cleaning, I felt as if I was in a 5 star hotel. Thanks so much Nice and Clean!
    - Tammy y.
  • F
    Rainbow Cleaning Svc
    i contacted rainbow to make sure they had a appt time before I purchased their deal.
    .dwoud come down if AThey asked my address and specific location which I described as one mile west of I95 on Hallandale. It was acknowledged my address was fine. appointment was set for wed the next week. 5 days later(thur fri saat sun mon) a text, not a call, was sent to cancel appt. 2 days before the appointment time. when I called back the day before appt, they said we were out of their area, angies list wouldn't let them work where we were. After some discussion it was decided I would call Angies list to see if they would let Rainbow work in my area - i even offered $20 extra to come the extra few miles south of their 'area'. Rainbow said they would if Angies list agreed. I called Angies list and was told there were no restrictions. when I called Rainbow back 2 minutes after first conversation. No answer, Left 2 messages, even asked them to text me whether they were showing up next morning at appt time 9am. No response - no call, no text - we did not know if we had to arrange our morning to be ready or not. NO SHOW. My wife is on disability, I am working a new job 60 hrs week for a cruise line. We really needed help to get our house ready for family visit. So unprofessional. Rainbow should have check address on day we talked to make sure. or next day Fri, and cancelled then. to wait, then not communicate, Booooo. They do not deserve the A rating they had which led me to choose them. If they can't be professional, courteous, honest in dealing with customers who want their services, we can only wonder how diligent and honest their actual work is. Don't lie to me on the phone then fail to even text me that you just don't want to honor your committment
    - Stewart G.
  • A
    The Cleaning Fairy
    After Ana and her team returned to do the work, they did a beautiful job.  Ana and her team now do regular service to my home every 2 weeks and these are my 2 favorite days of the month.  And these services are a fraction of the initial visit, but they still continue to do great work!!!
    - Kimberly C.
  • B
    M & J Multi Cleaning Service Corp
    It was good. The only thing I didn't like was the package came within so many hours. They did a good job but they went over those hours. I wasn't really into paying that for the job. I had to pay normal rates for the last two hours that they were there. It was supposed to be like $90 for four hours and the rate doubled per hour because it went over. I think I had to pay like almost $40 an hour after for the last two hours. If they had worked a little faster, I don't think they would have gone much over. They did a thorough job.
    - NANCY F.
  • A
    Whole House Cleaning Service
    I bought the "Big Deal" and the company responded quickly enough. Their ad states "$75 for four labor hours of housecleaning (one housekeeper for four hours, or two housekeepers for two hours each); " I told them that I needed 1 housekeeper for 4 hours because I have a daughter who has been sick for months and I am too overwhelmed to have 2 housekeepers in my house. They responded by telling me they "don't do that". I replied that that their ad clearly states otherwise, than I read them their ad. Their response was "we don't do that, have a nice day." I told them no problem, please refund my money, and that they need to fix their ad because it is false advertisement. Again I got the response that they don't do that either, and to have a nice day. Angie's list to the rescue, I complained to the customer support at Angies list and they were wonderful. They refunded my money and were very understanding and agreed the ad is very misleading. On a human level I was truly upset at Whole House Cleaning Service's very cold attitude and false advertising. At this point I am very happy I did not have these people in my home, and very grateful for the wonderful people at Angies List.
    - Susan P.
  • A
    The Cleaning Fairy
    Ana and Ari are awesome! Professional to the core...I was impressed that they did an evaluation before coming in to clean - setting the stage. Plus they provide the best prices! Def using again.
    - samantha m.
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Home Cleaning Services in West Hollywood

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