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Dog Grooming reviews in Wellington

  • A
    Reggie showed up right on time! He was very polite and professional. I explained to him that this was the first time my GS was being "shaved" and I was not quite sure how she would react. Reggie did an amazing job with her and she warmed up to him immediately! I would without hesitation call them back in 2-3 months for another visit ! Thank you guys for an amazing job!
    - Kelly B.
  • A
    I left a message asking for an appointment and was called back within the same day. The owner discussed the base price with me ahead of time and they even called back the next day to confirm someone had gotten back to me. We were greeted with smiles and welcomed as soon as we arrived. The groomer, Ariel, was very specific with me about what to expect (he had some matting on his ears) after grooming and had examples of different grooming lengths. She was specific when asking what sort of styling I was looking for with his face, body, and tail and explained which services they offered for an extra fee. Ariel is clearly very experience and was very gentle with him. And fast! I have used other groomers whp kept him for 4 or 5 hours. I was called a little over an hour after drop off and told he'd be ready in 15 to 20 minutes. They were very professional and I felt extremely comfortable leaving him with them.
    - Heather C.
  • A
    I have been taking my dog here for a while and this is by far one of the best in the area. Customer service is always great and the staff is very friendly. You can tell they really love our pets and they love what they do. They try their best to schedule you when it���s most convenient for you and the prices are very reasonable for the high quality of service. Just excellent!
    - Jillian J.
  • C
    One cat looked like it was cut by a toddler and the other cat clearly wasn't given a cut at all. The entire experience left us thinking they are just ill trained for cat grooming because they send only one groomer and there is just no feasible way to trim the coat without someone securing the cat.
    - Chris G.
  • A
    She is good. You drop your dog off and she will text you when she is done. Experienced groomer. I like her. She gives me my appointment when I need it. She is reliable and she gets it done. My dog is not scared of her.
    - Betty D.
  • A
    I can not say enough about every great visit we've had at Happy Tails! All the groomers are very friendly & speak to you directly when you bring your dog in for grooming. The groomer asks you exactly what you want done for your dog & follows through on your request. The groomer was able to work with Winston & groom around his face ! 65Everyone there is professional, caring, & loves dogs!!
    - Jacqueline M.
  • C
    The groomer we were using left so we had to switch to someone else and they did a fair job. Over the course of several goomings the shop seemed to go down hill. What finally turned me off completely was the messy reception area and the dirty grooming room. I won't be going back.
    - PATRICIA K.
  • A
    New in town I called and was taken the same day. The shop was clean and the owner and employees were very professional and kind. I will definitely go again when my dog needs grooming. They also honored my Angie's list discount as a new customer.
    - Cathy K.
  • D
    Having had to wait for my dog almost four hours the previous two grooming appointments, I spoke with the owner to avoid the same situation again. I was assured by the owner that if I arrived promptly at 8 a.m., my dog would be groomed first and would finish in a reasonable time. After arriving at 7:57 a.m., I was told by the groomer that another person paid $15 for "express service" and that my dog would not be finished for three hours, again. No where was it listed that there was an express option. I made a wasted trip. The owner, Jim, had personally assured me that this would not happen. Instead, his response to me, after three hours, was that I was rude, arrogant, was endangering the safety of my dog, and needed to find another groomer. The "express" option was never explained to me, nor was his promise to have my dog groomed first thing in the morning honored. Disappointing, after two years, to receive such poor customer service. The owner never gave me the courtesy of listening to my concerns firsthand. In my 30 years of using dog groomers, this has been the most unprofessional experience I have ever had.
    - Maxine F.
  • D
    The groomer did not follow the instructions I gave him. I asked him not to touch any of the long feathering it had taken me a year to grow out on my English Springer Spaniel. My dog comes from a show family with Grand Champion parents. I was learning to groom him myself with instructions from our breeder. I had hurt my back during hurricane preparations and thought I could trust Happy Tails. He went ahead and shaved my dogs back end shaving all the feathering off. I was hysterical when I picked my boy up. The owner defended his groomer. I had been a customer for several years. A former groomer, no longer there, did a wonderful job with my breed. I took my prior Springer there for two years. That dog has since passed. I felt I was a loyal customer. Will never return, ever.
    - Jo Ann B.
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Dog Groomers in Wellington

Companies below are listed in alphabetical order.

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