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Window Replacement reviews in Virginia Gardens

  • A
    ASP Windows and Doors
    OK, so I have only had the windows for 3 days. Cannot review the product since I have just started using it and enjoying it. Another review on the product will follow. I will review all other aspects though. Sales Experience: My sales person was Michael M. Came to the house, measured and provided me a quote, I did not want a whole sales speech on why/what/and how of impact glass windows. I had done my research. He provided me the quote right away via e-mail ( who still uses pen and paper) and after couple of days we had reached a verbal agreement and a contract was signed at their Doral facility. Why ASP Windows: Granted, I had several other estimates and I was being very specific about what I wanted.Their price, their attention to detail ( I had spoken with another customer of theirs), the no pressure sales tactic and the availability of the product I wanted were the major selling points for me. Showroom Visit: I kept on bugging salesman to look at samples and such, visited their showroom twice to scope out the product. Very clean facilities and very friendly people always willing to help. Wait time for Installation: I was told XXX weeks ( not divulging information, not to offend other customers) and i received a call in less than XXX weeks stating my windows were ready for install. Due to scheduling conflict, i had to push installation and missed having them installed before Dorian, so I had to shutter up. Tuesday after Dorian, installation began. Window Installation Crew: Crew of three guys. It was obvious this was not their first time around the rodeo. They had almost all windows done before the day. They left the big patio door for the following day, as it was obvious it was going to take longer. Door Installation Crew: 1 guy. This dude knows his way around a door. Had both doors installed before end of day, even after having to wrestle iron gate from a concrete wall. That was the hardest part of it. Post Install Work Crew: 1 guy came over the day of the inspection in order to caulk the windows after inspection had been done. For some reason, certain cities require the caulking to be done after the inspection in order to allow inspector to see the anchors, shims, wood etc. The guy who did the caulking....a master at his craft. I could not have done a better job than that. Just like they advertise, the crew took their time covering my furniture and helping me move stuff around. They helped me take the window treatments off. Yes, there will be dust around after the install even though they were very meticulous about cleaning, but what can you expect; very fine dust cannot be removed with a broom and a vacuum cleaner. That is up to the owner to mop. I have NO complaints about any of the people involved in my transaction with the company. I give them 5+Stars if there was such a rating. For those needing financing, they have plenty of options to work with you on that. One thing I recommend to everyone; if you are doing a PACE or Ygreen loan, make sure you educate yourself about the Pros & Cons of such an option. A detailed review on the product will follow.
    - Juan V.
  • A
    ASP Windows and Doors
    My existing windows were replaced with impact ones. The entire ASP team was professional, knowledgeable, and responsive throughout the process, from initial consultation (June) to installation (October). I would highly recommend them.
  • A
    East Coast Windows & Doors Inc
    I was amazed that they did the job in two days as advertised. The crew did a great job, overall quite clean. We had to replace the bathroom window (our choice). That crew was not as clean as the initial crew. One of them walked all over the house with his big boots and even stepped in bathtub without any protection.
    - Frederick M P.
  • A
    BDC Construction Corp
    BDC did an excellent job to that last detail. The quality was outstanding and the staff extremely friendly and professional. Albert, is extremely knowledgeable and dependable. A real joy to work with! I am ecstatic with my new house!
    - Martha R.
  • A
    BDC Construction Corp
    Albert De La Vega of BDC Construction has been a lifesaver! I entrusted Albert to undertake a massive construction project that involved tripling the size of my home. I run on a very loaded and tight schedule which forced me to rely on Albert's experience and spot on advice each step of the way. Without this level of consistent reliability and trust, my schedule simply would not have allowed me to do construction on my home. Not only are he and his team, extremely professional, polite, honest and trustworthy which is truly priceless in a sector where informality, poor quality abounds, but his above-and-beyond approach to quality, value for money and superb advice and consulting made a world of difference. The final result is nothing short of amazing! I love my house!!! I will forever be grateful to Albert for my beautiful home. He is the absolute best and I wholeheartedly recommend him and BDC Contruction for all your construction needs.
    - Martha R.
  • A
    ASP Windows and Doors
    It was amazing. The quality of the product, the beauty of the product, the expert installation, and the attention to detail are by far one of the best I have ever seen. We already had impact rear door, and once the front door was installed, we ordered the matching rear door because it is just to beautiful to not match.
    - LYNN P.
  • A
    Top Notch Glass & Mirrors
    After shopping around for quotes, I was very pleased with this company. Very competitive pricing. Professional staff. On time. Job was completed in the time frame promised and I was very pleased with their services and end result. The owner is very personable and is always on site. I would highly recommend this company as finding a good, reliable company is quite the challenge in Miami.
    - Maria M.
  • F
    Storm Tight Windows
    My wife and I decided to purchase windows for our home.  But due to unforeseen circumstances at work, we decided to cancel the purchase.  I work for the fire department and we were looking at possible lay offs and cuts to our salaries.
    We had given a $2,000 deposit.
    I spoke with the office manager at the Boynton Beach office (Bryan Bradley) on the 3rd day of our cancellation window period. He's the same person that authorized product discounts and terms 2 days prior.  He confirmed that he would honor our cancellation. We were on vacation so I was not able to fax my cancellation but he assured me that speaking to him would due and to "enjoy your vacation and fax the cancellation as soon as we returned".
    I faxed the cancellation upon my return about a week later.
    Weeks turned into months and no refund.  I even spoke with the owner (Mr.Lee Brown) about 3 months later.  He said to send him proof of the financial hardships and he would refund our $2,000.  I sent him a package consisting of everything that he asked for. Again, weeks turned into months and not one reply! 
    I finally called again and got a hold of a receptionist that said she would look into what was going on.  She sent me an email that the company had decided to keep my $2,000 refund. 
    I have copies of everything that I sent them including phone records and read receipt emails.
    No work was ever done.  The windows were not even started on because they never even had measurements taken.  
    Those $2,000 mean a lot to my family and really hurt our pockets.  I feel that the company did not honor their word.  Please be careful with this company. 
    Any help in getting my refund returned would be greatly greatly appreciated!

    - Gil V.
  • A
    D & D Aluminum
    Carlos arrived on time for the estimate. He was courteous and professional in explaining the options available and suggested I visit their showroom before making a choice; which I did. After reviewing the different manufactures I sat down with Carlos and finalized the contract. The installation was very professional and the attention to detail was superb. I see why D&D Aluminum has won the " super service award " six years in a row. I will recommend and use them again.
    - Patrick M.
  • A
    Prestige Windows & Doors
    I purchased an old home that had single Payne windows and sliding glass doors as well as non-hurricane proof doors. I was doing renovations to my home and wanted to make it more energy efficient as well as not have to worry about putting up shutters in hurricane season. I reached out to a few companies for quotes but Prestige's price was the best and they offer financing. All of the hurricane windows are made to order so the turn around time does take some time but it is worth the wait. These windows are so easy to open and close, block out so much noise and keep the A/C in. Robert and Cristina were very helpful throughout the entire process and Bobby made sure the install went flawless. Since I had so many openings to do the install took several days but Bobby stayed on top of everything. Prestige is a fantastic company and went above and beyond my expectations. My house has a totally different curb appeal with these new windows. I could not be happier.
    - Jose B.
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Window Replacement Installers in Virginia Gardens

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