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Decks reviews in Virginia Gardens

  • D
    Ross Services
    Horrible company. The only positive thing I can say about Ross Services is that their subcontractor was excellent. My driveway looks great, but no thanks to the Ross sales rep Michael Z. or owner Brian Ross (who never bothered to return any of my many calls,) Ditto for receptionist Martha. Instead of putting my calls through to Brian, Martha would route my calls to Michael Z., the rep with whom I was having concerns. The first time Michael Z came to the house to give the estimate, he was very peasant and professional. We scheduled a date and time for him to return to execute the contract ($10,700) and pick up the initial payment. He was three hours late for that appointment - I had taken time off of work to meet with him. Throughout those three hours while I waited, Michael kept texting that he was a short distance away but that traffic was terrible. When he arrived, he was hardly apologetic and was more interested in talking about how long his drive home would be. After the three hour wait, I should have gone with anther company, but I had chosen Ross after doing research and reading a lot of reviews. I signed the contract in April; Michael Z said the permit would take about 4 - 6 weeks, and after that, my new driveway should be completed within a week to ten days depending on the weather and company commitments. In June, I called Ross Services to check on the progress of the permit; apparently Michael had lost my file and nothing had been done on the permit request. The next time-frame setback was the City requiring a new survey before a permit would be issued. (Michael had assured me the old survey would suffice). Finally, the day they began the job and dug up my old driveway, I had to remind Michael that I hadn't chosen a pattern or color for the new driveway and asked him to come back to show samples. He emailed me sample photos but he wasn't able to explain the different color mixes and pattern sizes. He was unpleasant and unprofessional when I asked him to come to the house and go over the pictures. The subcontractor (Danilo Leyva from American Stamp) finally had to take over and explain colors, tints and stamps. He was great. I spoke to Martha numerous days and times trying to reach Brian (the boss) but I never got a return call from him. Six months after signing the contract the job passed final inspection. It looks great thanks to Danilo. I would NEVER EVER recommend Ross Services. Michael Z was horrible to deal with and doesn't know the product. Martha was very unpleasant. Brian the boss was nonexistent. (Beginning to end: contract signed 4/07/16; permit pulled 09/09/16; final inspection 10/13/16)
    - Deborah T.
  • A
    Eddy's Painting Contractors
    It went very well.  Timely and professional, took about 6 days due to holiday weekend and some weather.  Usually a 4 man crew, friendly and would answer any questions.  Price went a little over estimate due to screen under eaves was old.  They were very careful in protecting surfaces.  Eddy always showed patience with my concerns and accessibility.  I would use them again.
    - Herbert S.
  • A
    Building Expressions LLC
    This was a major construction job not just a simple remodel due to the lowering of the kitchen floor and structure changes. As such, it took almost a year from beginning to end. Paul did his best to keep the remaining part of the house free from dust and debris during that time which we really appreciated. The job was permitted and there were delays in the beginning due to problems between the city and the drawings created by the structural engineer. Paul kept us fully informed. Once the plans were approved, Paul worked steadily to complete the project. He is a hard worker and often puts in extra time if things are falling behind. He is on the job himself and brings in a helper as needed. He is able to do most if not all construction tasks including welding, carpentry, tiling, electrical, drywall, and plumbing. And, he does them well. Paul cares about his work and takes the time to do it properly. He pays attention to the little things and has good suggestions for design and enhancements. He is smart, and understands quickly what is needed to create a better look. He has a sense of humour and is eternally optimistic which makes working with him pleasant. He does have a tendency to underestimate how long something might take but that can be accommodated. We are very happy with Paul's work and would definitely hire him again.
    - Ann H.
  • A
    Duramax Hauling, Inc
    Frank was very professional from start to finish and very transparent and honest. I was very impressed in the quality of work and both me and my wife were very happy with our new deck.
    - Lazaro G.
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Deck Contractors in Virginia Gardens

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