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Carpet Cleaning reviews in Vero Beach

  • F
    Stanley Steemer of South FL Inc
    Stanley Steemer of South Florida came to our home to ���clean��� the carpets. Apparently, we were the first customers that received service that day, as the crew came from Port St. Lucie. When the service technicians left the carpets were very wet; our socks were soaking wet. The crew consisted of Jerard English, and Alejandro Pereyra. Supposedly, Jerard was a water remediation specialist. Although we called the Stanley Steemer office to complain about the wet carpets (still wet 6 hours later) , we were told a crew would not be able to come back that day. Sadly, because of the water that collected on the window seat in our bedroom, our cat Em me, ruptured her bladder as she slipped and fell off the window seat. Em had over $8,000 in surgeries and follow-up care, but because Em was a feline and not a human, Mike Fazzari (PSL Stanley Steemer franchise owner/operator, 772-370-5997) did not feel his company was responsible and was unwilling to take ownership for Em me's medical care. Eventually, after a few phone calls, Mike Fazzari came to our home to inspect our carpets. Mike admitted the carpet had several areas where Stanley Steemer applied cleaning concentrates that oxidized because they remained wet for too long a period and now they are permanently set. Mike said he would be willing, at no charge, to send a crew to the house whereby he would personally supervise the cleaning and emphasized he would get the carpets and stairs clean and really dry. We decided to sue Stanley Steemer of South Florida for the costs of the damaged carpet and the veterinary bills, CASE NO.: 312018CC000727, and their insurance company said they would settle the matter for $2,500. I even wrote a letter to the CEO of Stanley Steemer, Wesley C. Bates and he never responded; it appears he is not concerned about the reputation of his father's company. Eventually, we dropped the suit as it was emotionally draining for myself and my wife; not to mention Stanley Steemer���s attorneys threatened to file sanctions against our attorney and ourselves. My advice is stay away from this company and remember you get what you pay for. Stanley Steemer is not the same company that my grandmother used to swear by, God rest her soul. I hope this will help prevent headaches and heartache for anyone considering Stanley Steemer of South Florida. It is a shame that a company can come into your home with complete disregard for your property and loved ones without any remorse or consequences for their actions.
    - Joe B.
  • A
    REGAL CARPET & UPHOLSTERY CLNG
    For the third year in a row Regal Carpet Cleaning has been used to clean the carpets in our heavily used "Community Room" at the end of the year. They have done an absolutely FANTASTIC job every year. Large or small stains have been removed and our 13 year old carpet looks great again. I can recommend Regal to you without reservation. They do amazing work.
    - Michael K.
  • A
    Accurate Care Services Inc
    After an initial glitch in communication regarding the square footage of the area needed to be cleaned, an in person evaluation by Joe straightened out my concerns. The employee was there on time, worked efficiently and left the carpets and floors as clean as we expected. Would use again and highly recommend them.
    - Ana B.
  • A
    Tropical Chem-Dry
    Asked for a quote online and received response within 15 minutes. Booked an appointment that same week. Jason was excellent. Very professional and courteous. Did an excellent job on the carpets and chairs, kept tile areas clean during and after working. Would highly recommend.
    - Michelle W.
  • A
    REGAL CARPET & UPHOLSTERY CLNG
    Crew came in on Friday afternoon, were courteous and professional.  They cleaned carpets on second floor so business wouldn't be disrupted rest of the day.
    Moved down to first floor to clean carpets in offices and were finished by 6:30pm.
    The job was thorough and professional;  they removed stains that another company couldn't remove a year ago.
    We would highly recommend this firm to any business or home needing carpets cleaned.
    - Evelyn B.
  • A
    Steam Team LLC
    Frank was very nice and made several helpful suggestions. He did a great job. We live in a condo and there are a few areas that really get dirty - plus our carpeting is pretty old. It was spotless; we are very happy and will definitely hire them again.
    - charlene r.
  • B
    Accurate Care Services Inc
    They called and said they would be late. About an hour later. Scott was polite and efficient. I do think they could have thrown in the area rug since they admitted screwing up the schedule. But I would use them again.
    - Susan B.
  • A
    Steam Team LLC
    Job went well. Very professional!�� Made the white tiles shine!�� For the age they are... they look pretty darn good now that they are cleaned up!�� (The tiles!)��
    Very efficient, and cleaned up after themselves!�� Will definitely call them again for additional work - when needed.
    - Linda M.
  • A
    Accurate Care Services Inc
    Went very well. Cleaner arrived on time and did his thing...... Carpets turned out good considering the condition and age of carpet.  Will get a little more use out of it before I have to replace it!!!
    - Linda M.
  • A
    Accurate Care Services Inc
    Joe and Robert did an outstanding job. We recently bought a house that needed a large amount of cleaning as a lot was not maintained for many years. They were very thorough and it was especially helpful that they could do all of the types of cleaning, etc. we needed with one supplier Their prices were very fair, and Robert was extremely detailed in every aspect of the work being done to insure it was well done. He even went over several spots several times to make sure they were great. We would definitely recommend them and we will use them again. Joe always immediately returned our calls and answered all of our questions. Thank you joe and robert!!
    - Martin B.
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Carpet Cleaners in Vero Beach

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