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Lasik Eye Surgery reviews in Venice

  • A
    I would highly recommend every one of the doctors at that center. They're just very comfortable to be around, conveniently near t my house and my husband had a problem with his vision the doctor with 2 babies came out on Christmas Eve to see him. I had a small problem with my eye at one time and a general ophthalmologist took me in and he noticed the problem and he sent me to a specialized eye doctor. I found that they'r a set of very conscientious doctors.
    - Norman R.
  • D
    I called for an appointment and asked for the doctor that was the most experienced with cataracts.  I was told that would be Dr. Shoemaker and I made an appt.  My appointment lasted for 4 hours.  I was seen by many technicians that performed various tests to decide if I qualifed for lasik surgery.  After one tech did their test , I was taken to an inner waiting room until the next tech called me.  Then the next person would take me to the inner waiting room after their test, etc.  Although everyone was very nice, it was a very impersonal experience.
    Dr. Shoemaker eventually came in to the room to tell me I qualified for the lasik surgeery.  He was only in the room a few minutes and then rushed out to let his assistants get any relevant information from me for the surgery.  I opted for the most expensive procedure and lens, which cost $3,295 per eye.  I was required to pay for both eyes that day.  I was scheduled for the surgery approx. 14 days later on the first eye, with surgery scheduled for the other eye a week later.
    After the first surgery, I couldn't see very well, but I assumed it would clear up.  My eyesight was very distorted and "glassy."  At my followup appt, which was with an optometric physician, I still couldn't see well.  Since I still couldn't see very well 6 days after the surgery, I cancelled the surgery on the second eye. I couldn't take the chance that I wouldn't be able to see out of both eyes!  After another appt. with the optometric pysiciant, it was determined that my eye was apparently rejecting the lens.  So I was scheduled to have surgery again on the same eye so they could insert the least expensive "basic" lens.
    It has now been 5 months, and my eye still isn't quite right, but I'm starting to get used to it.  I had another appt. a month ago to check my eyes and get glasses.  I decided since my eye still wasn't normal, I might as well go ahead and get new glasses.
    It seems like my prescription in my glasses is incorrect.  I can see to read, but my vision is so bad with the new glasses, I can't wear them for anything but reading.
    I was told by Dr. Shoemaker that they would refund my money for the second eye, since I wasn't able to have the surgery on that eye.  But nothing happened, so I called and talked to the financial counselor who was supposed to be processing the refund.  She told me she had submitted a form to management to approve the refund.  She said she would have that person in management call me to tell me what the progress was on the refund.  Even though I gave her 2 different numbers to call me, no one called.  A couple of weeks later, it was going to be time to send a payment to my credit card company.  Since I didn't want to pay interest on that high amount, ($3,495.) and Center For Sight  didn't seem to be refunding my money, I had to file a "dispute" with my credit card company.  I never did get a refund or a call from anyone about the refund.  I didn't expect them to refund the $3,495 for the first eye since they did perform the surgery.  But to not refund that amount for the second eye that I wasn't having done seems very dishonest.
    If you want personal service, don't go there.  And don't let them pressure you at your initial appt to make a decision as to which of the 3 procedures to opt for.  Ask them to let you take all the paperwork home, read it thoroughly, then make your decision.  And  I will never again pay for any surgery that far in advance.  Most surgeries aren't paid for until AFTER you have them.
    If you want personal service, don't go there!  I felt like I was in an assembly line at an "eyeball factory!"
    - Pat Y.
  • F
    During the pre-examination for surgery, it was discovered that I had a condition of the eyes known as Fuchs disease.  I was advised of this  but not explained to  in any great detail of the possible negative outcome on my sight as a result of the surgical procedure. I went ahead with surgery on the right eye and was very  distressed by the distortion in my vision, so shortly thereafter surgery on the left eye was scheduled  as  I was told that it  would improve the situation. After the completion of the second surgery, my eyesight became progressively worse and a third surgery was suggested.  Matters were going from bad to worse  and a 4th correction was scheduled.  Still  with no positive results.  At this point, I was so distressed that I sought the opinion of another eye surgeon who advised that given the Fuchs, he was of the opinion that  the wrong type of lens had been placed in my eyes and that the follow up procedures had affected the eyes in a way that now made it  impossible to replace them with  lens more appropriate to my condition.  He advised further that my vision was at a point that it was as good as it would ever get, which is approximately70% of my visual acuity with glasses before any of the surgeries.
    I look back with great regret and now seriously question the many Disclaimers I was required to sign pre-surgery. The Center has a production line system where patients are treated as objects with  anticipated failures due to defects.  My Center for Sight surgeon  is supposedly recognized  for his expertise in his field, therefore, he must know the possible complications of Fuchs.  As a responsible practioner, he should should  have scheduled a sit down counseling session with my wife and me in which he outlined  what could happen. He resolved himself of any legal responsibilty by  virtue of the signed Disclaimers, however, the moral responsibilty for lack of sensitivity to his patients who come to him with unique and  individual problems is inexcusable. 
    - Daniel J R.
  • A
    They are phenomenal, amazing and excellent.  It is not just an eye checkup but for problem.  I have had Glaucoma surgeries and my husband has had lens surgeries.  Dr. Shoemaker and Dr. Fezza are great.  I will use them again in the future.
    - Ken R.
  • A
    He is an excellent doctor. We have never had a problem getting in to see him.
    - Richard R.
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