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Home Builder reviews in Upper Sugarloaf Key

  • A
    Sun Coast
    They aren't as expensive as another company. He did a great job, did good work, highly professional, and medium cost. He had to cut through cement and stucco. They were good, dependable, on time, and came when they said they would.
    - Gary L.
  • B
    KEYS CONTRACTING SVC INC
    Keys was the lowest bidder who agreed to do the job (another contractor got spooked about the scale of the job and backed out after bidding). I should preface this by saying that its a nightmare getting anything done in the Keys and the permitting process is horrendous.  We had a lot of difficultly with our engineer who didn't get along with the contractor (these squabbles  were ridiculous, it was like refereeing kindergarten at one point) in the end we sided with the contractor mostly because my husband supervised the job and was satisfied with various compromises made vis a vis the original specs for raising the house. Keys did get the job done and for the price they bid (with a few add on's that we negotiated). Our biggest complaint was the skill level of the foreman and crew in charge of our work-site, if my husband had not been here things could have gone badly.  Keys raised the house themselves instead of using a Miami specialty contractor which saved us at least 10K but was a nerve-wracking experience as the crew was learning on the job.  The window and door installation was ok, the trim work was acceptable but some of the windows don't stay up which makes me think they were not installed perfectly tightly. I did complain about this but it wasn't  really fixed though Keys did send someone out. There were numerous little annoyances like this. The stairs are hideous but that's probably our fault, we should have had an architect do them as computer drawn engineered drawings are about what you'd expect aesthetically. On the plus side, the owner of the company, Chris, is a good guy, reasonable and responsive to our concerns.  He took care of a some important misc. problems, replacing the septic lid etc, at a reasonable cost. One of the sub-contractors was sub-standard, but Chris negotiated a fair settlement on the work we were unhappy with. My impression is that major projects in the Keys don't necessarily go any better than ours did. I'm grateful that Keys took the job and basically saved our little conch cottage by raising it and putting it on new pilings (when the storm comes the pilings are so over-engineered they will likely be the only thing to survive, I'll let you know.) Overall, this probably qualifies as a good experience, at least in the Keys. I'm honestly not sure if we would hire them again, it would depend on the job.  However, I would have a beer with Chris and Alberto any day... so that says something.
    - Jessica L.
  • D
    OPEN PERMIT SERVICES
    Contracted with Open Permit Services owner, Jack Wolf, in April 2011. Paid $3000 deposit. Had to postpone the work to 2012 because of tenant issues. Although he had almost a year, I was told in January the work couldn't start on schedule because there was a permit issue, so kept a window in February open. I had told Jack I wanted to meet with the contractor to tell them where to put the furniture and make sure they weren't trashing working appliances, etc. I also wanted to know if our hot water heater was alright or not because we believed the previous homeowner had been allowed to install and keep it because he was a custom builder who did everything to code.  However, despite his reassurances that he would find out what needed to be done with the hot water heater, he never found out. Then, because Jack didn't know or told me the wrong date on purpose, and didn't follow up with my request for the contractor to contact me directly, I wasted a trip from Ft. Lauderdale to Key West to meet them but they didn't show up. Instead, I took out the large furniture, washer, dryer, wall hangings, etc. The only thing I didn't move were plumbing fixtures, hot water heater, and the wall and window ACs. The demolition contractor came a week later, on a day when I couldn't make it because I was behind work from the previous week. Sure enough, they trashed everything that wasn't already taken out.  Except the AC that worked and they left the unworking one outside on the ground with the hot water heater.  I got there the next day and was shocked. I talked to Jack and he got them to return the AC. He wanted the next $3000 before calling for inspection. We paid that to get it done because the permit time limit was expiring and we had tenants coming. But we also needed hot water and the floor tiles fixed. I called Monroe County and was told the hot water heater was not part of the demolition and could be re-installed. So we hired and paid $500 for another plumber, electrician & handyman to re-install it, and deducted it from the last $2500 payment to Jack. But he told the demolition contractor he couldn't pay them in full because all we had paid was $2899. They weren't sure if they were going to be paid anything so they contacted us and threatened to put a lien on our house. They forwarded a copy of their contract with Jack to us and it was only for $3430. We could have $4570 by contracting directly ourselves! Our contract with Jack was non-specific as to what work would actually be done, and trying to get specific later on did not yield any benefit.... And we still have to fix the tile.
    - Cynthia A.
  • F
    KEYS CONTRACTING SVC INC
    unknown
    - Don G.
  • C
    Jim Rutherford Construction & Remodeling LLC
    unknown
    - Michael R.
  • F
    RSD Construction
    unknown
    - Don G.
  • A
    KEYS CONTRACTING SVC INC
    unknown
    - R K.
  • A
    Jim Rutherford Construction & Remodeling LLC
    I thought he was very thorough. He brought his engineer.
    - Lee R.
  • A
    Jim Rutherford Construction & Remodeling LLC
    unknown
    - Michael R.
  • B
    Rudy Krause Construction
    Price estimate was higher than budget . We reduced project size and accepted a different bid.
    - Michael G.
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Home Builders in Upper Sugarloaf Key

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