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Chimney & Fireplace reviews in Union Park

  • F
    James Marquis Masonry
    the first project was the front of the house. Although it was a big one , this part of the job went good. The second phase was stone coverage for a big fireplace and a bar. This part of the project was not as good as the first stage as Jim Marquis installed the hearth crooked. Also it was supposed to be in 2 pieces and he put 4 pieces instead. He said he will fix it and will seal all the stones when he will come back for the 3 rd stage. The 3 rd stage was for a smaller fireplace and was a smaller project and had an all different ending. That Monday morning Mr Marquis came to do it, he was in very bad mood and sending nasty text message requesting water access that he had and complaining about anything. That same morning my neighbor called me to notify me about his bad temper and mouthy behavior . After a couple of attempt to call him , he kept texting to avoid any voice contact. I went to the job site as he was pulling out of my property to pick up some parts. I address a few words to the 2 workers that were there to notify them that the Hearth for the small project was too thick and very inelegant.I also complained about the lack of protection of the new travertine pavers as mix concrete was on it without cover paper.I showed them an old hearth for them to compare and they recognized the big difference in thickness. I told them i will wait for Jim to come back to debate and see for options without worrying too much about it. They told me "good luck" and they also mentioned the terrible mood of their boss.2 minutes later, Jim Marquis called me when i was on the job site and kept yelling using a dozen of time the "F" word and claiming that this small job was" ******* him off" and that he did not want to do it and he hang up!!!. At that point i talked to his 2 workers and ask them to wrap up. i did not want a moody guy running the project as i knew how it would finish, messed up and bad!!!. Jim came back like an excited maniac and took all the stone materials i paid for and left without saying a word . I gave him 50% of the fund to do that project that he never performed.I requested he drop the material back and accepted via text message but he never did and it was 2 months ago.He never finish the project, never seal the stone from previous work and never refunded the deposit.Completely dishonest!!! Mr Marquis lift weight as a hobby and as a Physical therapist, I suggested Mr Marquis to stop using steroids as it has a direct effect on his behavior.Trust me, you can see steroids are part of his routine. Over usage of steroids will bring a high level of aggressiveness . After looking on the county clerk of court record, I saw the previous arrest he had for battery. Also I noticed that some of his former customers went through a similar conflict with same consequences and left negative reviews on the BBB.It is sad to see people ruining their lives with drug.Honestly, Mr Marquis can do some nice work but his temper is destroying him.By precaution , I installed some camera around the house and notified the neighbors.
    - Valerie B.
  • A
    Aabrams Chimneys LLC
    TAs a person who is fearful of new people, I was worried about a stranger coming in my home.  However, the technician was professional and very nice.  I did not feel at all unsafe.  The fireplace was very clean with no trace of soot.  He placed a large, white tarp down before cleaning and not a bit of soot got on anything in my home.
    - Debby C.
  • A
    Randall���s General Construction
    First off, before I get into the laundry list of things that needed work on at my
    property, I just wanted to say a word or two about Randall and his son Eric (I
    think that was his name - apologies if I got that wrong). In today's modern
    world where everyone is trying to make a buck and promising you the world, it's
    often the case that as a consumer, you end up getting a mismatch in
    "expectations" and "resulting work"... but in the area of
    contracting and home repair, I think that this is felt even more acutely by
    people, simply because gauging the VALUE of work performed is so subjective in
    many home renovation/repair jobs. For instance, some people might think a
    bathroom remodel looks GREAT while other might think that same job looks OKAY.
    Art becomes function and vice versa when it comes to our homes, and it's only
    fair to bring this dynamic out into the light before I pass my judgement on
    Randall and his son. So here it is...
    These guys are amazing.
    The truth is,
    that even in light of this very subjective ���grading system��� we all use in our
    heads to gauge the work our contractors do on our homes, Randall and his son
    area cut above. While I hear other people compliment their contractors, saying
    things like, ���They didn���t disappoint.��� ���OR��� ���We got a great value for the
    money.��� ��� I feel really blessed with the work THESE GUYS did because I don���t
    need to couch my compliments in ANY way,��� not even in the subtlest of
    equivocations. Randall and Eric do superb, high-quality work on a caliber that
    far surpasses the price point they charge for it. There���s a LOT to say about
    how they do what they both technically and socially (how they handle me as a
    customer)��� In fact, I could probably fill a couple of pages on how reliable
    their work ethic is, and how - when they say they're going to be somewhere with
    something at a certain time, they do it. I could also probably gush for a few
    sentences about how knowledgeable they are about virtually every facet of the
    work they perform, and what great communicators they are about each stage of
    work,... which brings the uneducated folks (like myself) into 'the know' a
    little bit on these projects, so that I can feel comfortable with what's going
    on, especially when I see walls cut open, and piles of broken tiles and cement
    being deposited into neat little piles on a tarp. I could even go and on about
    how quickly they get the promised work done, or heap accolades on their
    budgeting acumen (they came in UNDER budget for the job - which is a FIRST for
    me! LOL)... but I'm not going to do any of that.
    You see, all
    of that is great - and truly, I appreciate their work. And of course (without a
    second thought) I recommend Randall to EVERYONE I know. But it isn't because of
    ANY of those things listed above. Do you know why I would hire Randall again?
    I'll tell you. One word.
    You see, there
    are tons of great workers out there, and lots of service providers in Orlando
    who I'm sure can do a competent job renovating a bathroom, or fixing the
    leaking AC condenser pipe plumbing, or installing a new platform to elevate a
    water heater... I mean, let's face it - there are some talented guys out there
    right? But... the reason I'll ALWAYS hire Randall is because he's the one
    person who I would never think twice about:
    - giving him
    a blank check for materials
    - leaving him
    and his son alone in my home all day long
    - believing
    when he tells me he's found something unusual or unforeseen in the structure of
    my house (and then presents it to me in a way I can understand)
    - totally
    giving him creative and purchasing control in a project, and not worrying if I
    am getting the BEST price
    - asking him
    what certain items or materials cost

    ...and let me
    tell you folks,... if you CAN'T say all of these things about the contractor
    you hire to come into your home and work on your project, and be around your
    family and valuable possessions all day long, day in and day out��� then I would
    earnestly (and humbly) suggest to you that maybe you haven't hired the right person,
    and maybe you should give Randall a call.
    The fact of
    the matter is that I���ve never met anyone like Randall in his field, who has
    made me feel as comfortable with paying for contracting work as he has. And I���ve
    never really felt truly GOOD about ANY contracting job I���ve commissioned from
    someone in the past,��� the way I felt about his work, looking over my newly
    renovated shower when he had finished. And really, if I���m going to be 100%
    honest with myself, I���ve never become good friends with my contractor (like I
    did with him) and actually feel engaged and WANTED in the planning, building
    and repair process before.
    All of these
    reasons are great reasons to hire Randall and Eric, and I wish them nothing but
    the best in their future endeavours as I am quite sure they���ve earned it. I
    will ONLY hire Randall Anderson to come lay a hammer on my house, and if you���re
    looking for a good contractor or maybe on the fence with your current one, I���d
    urge you to do the same. You WON���T be disappointed and you WILL be impressed���
    there is doubt in my mind.
    - Carlos V.
  • A
    Arrived promptly. Took precautions to prevent soot, etc. from getting on our floor. Answered questions and finished with a thorough cleanup.
    - donna b.
  • A
    Aabrams Chimneys LLC
    - Kathryn B.
  • A
    Aabrams Chimneys LLC
    - Claudia V.
  • A
    Aabrams Chimneys LLC
    fast response, good pricing, very polite and very clean.
    - Juan d.
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Chimney And Fireplace Contractors in Union Park

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