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Find Top-Rated Umatilla Custom Furniture Makers

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Furniture reviews in Umatilla

  • F
    AAA Insta-Move Inc Moving & Storage
    THE WORST SERVICE EVER! They dropped our piano off the back of the truck and couldn't lift it back up by themselves. This company - OWNER CHARLES LITTON - dropped my wife's 100 year old heirloom piano off of the back of their truck. When we called to schedule the house move - CHARLES promised that they move pianos all the time. We have a regular piano mover that we typically use - but we were assured there would be no need to hire two sets of movers since we were moving the rest of our furniture too. My wife reiterated on the initial phone call, "this piano is like my 4th child. If you're not confident then please let me know, I'm happy to have our normal guy out." The reply - by CHARLES - was that they do it all the time. They DROPPED OUR PIANO OFF THE BACK OF THE TRUCK! I have video of CHARLES talking over my wife, who was in tears, that we were notified in writing ahead of time that this could happen, and while he couldn't confirm which piano we had - because he REFUSED come to the site - and because it is a century old hand crafted piece - he would pay 60 cents per pound for it to be repaired - up to 450lbs. UNBELIEVABLE! I asked him to come to the site to verify the damage - get a quote from my trusted piano repair man - and then I would pay the difference towards the move. More than fair in my opinion as a business owner myself. He replied, "I'm not coming out there. If you don't pay... I'll file suit." At what point in business practice is it acceptable to have a base rate charge - but require more money on top of that to do the job well? Why would you ever hire a company where the comment is made, ���if I had known it was really important I would have been more careful.��� Everything is important - it���s your job to be careful. NEVER EVER EVER use this company. CHARLES LITTON can't be trusted.
    - Jordan W.
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Custom Furniture Makers in Umatilla

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