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Find Top-Rated Trinity Tv Repair Shops

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Television Repair reviews in Trinity

  • F
    A month went by and they told me that they are waiting for parts, another month later I called back and they told me they are waiting for more parts. I finally picked up my TV three months later and had someone else repair it.
    - Karen S.
  • A
    Eric was the technician that they sent and he was excellent. A part had to be ordered and a subsequent service call was scheduled. I specifically asked that Eric return for the installation of the part. He was on time for each appointment. He was knowledgeable, polite, and professional. The HDTV looks as good as new. Based on our experience, we would definitely recommend THE HIDEF DOCTOR for TV repairs.
    - James S.
  • F
    The first time they were supposed to arrive between 3 and 4 p.m. to pick up the TV and I had to call the shop at 5:30 since I had not heard from them. They eventually arrived by 6:45. They had the TV for 2 weeks and were unable to duplicate the problem and returned it back to me. A week and a half went by and the TV started shutting down again. They picked it up again late just like the previous time. 2 1/2 weeks and they were finally able to diagnose the problem. An additional 3 1/2 weeks later they received the parts and repaired the TV. They called to schedule the delivery of the repaired TV and stated that they would need to collect an additional $125.00 for installing the TV on the wall and setting it up. That is a charge that no one from the company had ever disclosed to me. They didn't charge it the previous time. They said that they could place the TV on the floor or on a stand/entertainment unit, but not on the wall. I had originally installed the brackets to the wall and to the back of the TV. It isn't any higher then it would be if it were on a stand/entertainment unit. All the had to do is set it on the wall, big deal (186 lb TV, 2 delivery guys). I probably wouldn't have a complaint if they would have let me know of this charge when they first picked up the TV. Then I would've had a chance to call other certified repair companies to compare rates and not just been blind sided while they make you feel that they have your property at ransom. Even the owner, Jim Towers Jr. didn't try to accommodate in any way. Really poor customer service. I wouldn't recommend them to anyone.
    - Glenn D.
  • A
    Gulfcoast successfully repaired our set. They reported that one of the other two repair services that we retained made matters worst. Informed us that this set was still in good working order and did not need further adjustment nor replacement parts. Called Christmas week and they provided same day service!!!
    - HOWARD S.
  • D
    Did very little to improve our TV. My wife who was here for the repair felt that the repairman was more interested in selling us a new set than determining what was wrong and correcting it. His response was: Don't know why you are having the problem. Might be able to do better if I take the set to my shop. This is impractical as it is a big 52" projection TV. Charged service call only.
    - HOWARD S.
  • A
    very well.
    - Maureen M.
  • A
    unknown
    - HOWARD S.
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Tv Repair Shops in Trinity

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