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Hardwood Flooring reviews in Trinity

Real People ~ Real Reviews ~ Real Results

  • I have used Yeager flooring many times and I must say that they are wonderful to work with. Jim Yeager is friendly, professional and has a keen sense of what works. In addition, his showroom has a multitude of choices for your home. His crews are easy to work with and do an excellent cleanup after the job is completed. I highly recommend Yeager & Co.
    - Gerianne V.
  • Yeagers' was an awesome company to work with! Everyone we dealt with (sales staff, office staff, installers) was professional and seemed genuinely interested in making sure that we had the best possible experience. We plan on having them out to remodel our bathrooms and kitchen and will have them out to install flooring in our laundry room! All we can say is they provided exceptional customer service and workmanship all through the process and we are extremely happy with the work that was done!
    - Melissa C.
  • They arrived at the agreed to time on the dot. They went right to work and performed both jobs flawlessly with a great deal of care and expertise. Really nice gentlemen performed the work, too. They cleaned up after themselves, and placed the furniture back where it belonged. The Supervisor made sure I was 100% satisfied. I'll never use anyone else going forward for any services they provide, floors and beyond.
    - Cynthia T.
  • It turned out beautiful......what a difference to my entry way.....and it compliments the remaining hardwood throughout the house. Robin Morgan assisted me throughout the entire process and her expertise was so beneficial. She came out twice before the installation to discuss the project and measure, and the next day e-mailed a projected estimate. She then came out with samples that I selected and we were able to make a selection. This was so crucial to get the best match. She also came out the day of installation to discuss the installation with the workmen, and again when it was finished. The installer, Ricardo, is a true professional with artistic instincts, and it was so evident in his work product. This was such a stress free project and the end results were outstanding. To be sure, Robin Morgan at Yeager will be the first one I will consult for any future projects. She is a "hands-on" and her background in interior design is a plus. I am a very particular individual and Yeager & Co. exceeded my expectations.
    - Geraldine and John H.
  • Robert was very prompt, reliable, professional and easy to work with. On a very short notice he was able to level the floors and install 1000 sqft laminate in less than 2 days. The floors look great and the quality of work is excellent. We would definitely use him in the future. Out of all the contractors we hired to remodel the house, he was the only one we didn't have any problems with.
    - Tanya T.
  • WOW Yeager & Company Inc has surpassed our expectations regarding integrity, service and customer experience.  Five years ago Yeager installed hardwood floors within my home, the price was the best and the flooring was exceptional. My wife and I were extremely happy with their service.
    Most recently, we noticed there were defects showing in the floor, and we asked Yeager to come out to the house to see if there was something we could do to fix the problem?.With that said, Yeager advised us that there were a defect in the wood and this problem should have never occurred.  Yeager went into action immediately, sending out his crew to further inspect. The outcome was that Yeager replaced all of the flooring at no cost. This happened over a period of 3 weeks. If you are looking for a great product with outstanding customer service that will over deliver in everything they do. Yeager flooring is the place to shop. Previously, we referred Yeager to my family and friends and today I am referring Yeager service to the entire state of Florida how about the entire WORLD!  Thank you
    - Donaldson W.
  • Stewart of Floor Designs came out to my house, did measurements, showed me samples and gave me an estimate. He is very friendly, professional and easy to work with. He was always in contact with me and we scheduled the work to be done in a week. Mike the installer is a great guy, very honest, hardworking, friendly, and did an amazing job. My original quote was for 2,975.00 but the job took longer than expected because my floors were not in good shape, were very uneven, he was able to install the vinyl over the tile in the living area and hallway but the tile was also very uneven so he had to float a lot of the tile first. The vinyl I choose looks like hardwood and is the hardest to install especially when the floor is uneven. Also when I found out how handy Mike was I asked him to repair a large hole in my kitchen drywall, he also put new framing around my door, new base boards in some areas all damage from my dog who had separation anxiety and eventually became a secure and loving member of the family. He also did many other extras that I did not expect. My place looks beautiful thanks to Stewart and Mike... Mike was also great with my dogs when I could not have them all out of the house at times...
    - lisa w.
  • I contacted ATi Services and Jack Z. was a professional all through the process.  He was on time and from start to finish and ATi Services was on the ball every step of the way. Professional. Pleasant and Very Helpful. I bought a 1925 Bungalow Home that was in Foreclosure and I called Jack Z to see if he could help me. Since I didn't own the home, at that time,he charged me a consulting fee for the estimate of $350 dollars that was totally refunded since I move forward with the project.
    ATi Services is awesome. The estimate came in quickly and it covered the entire home and Jack  helped with the design and color selections. He was spot on. He captured my vision and then some. 
    ATi has some wonderful folks working hard each and every day to ensure a quality finished project. Ed, ATi's Operation Manager knows how to get it done. He took charge of Jack's vision and detailed the work to his crew. Joe, Ryan, Wade, James and Eddie did a fabulous job but what is most impressive is the fact these guys show up every day on time, clean up after themselves and define the word polite. They exceeded my expectations at every step of the process.
    These guys can do it all and they do it very well. They are now my "Go To Guys" for all the remodeling needs I have moving forward. Thanks ATi and check out the before and after at the ATi web site, My friends can't believe it's the same home. It's like Dorthy opening the door after she lands in OZ! A dream come true!
    - Sean K.
  • negating my report of the color mismatch by simply sating that "6 Carpet One staff The provider is listed as being on Gardner Rd., but the branch we used in on Sheldon Rd., Tampa.  Our initial impression was extremely positive, though I wish we had read Angie's List reviews first. Debbie, our salesperson was congenial, helpful and very knowledgeable and was the high point of our experience with Hanover Carpet One. While pricing is not low, we did not find the price excessive. Installation of carpet was quite good and in that we have no complaints. The frustration and disappointment relates to the wood flooring molding. While the flooring itself looks good and appears to have been well installed, the T-molding is an entirely different story. Initially we were told that we might not need molding at the transition between the flooring and our tile but ultimately it was determined that the absence of molding would be problematic but we felt comfortable with the added cost of the molding. The issue arose when we discovered that not only did some of the t molding not appear finished nor match other pieces of the t-molding, which was particularly noticeable where one piece was attached to the next, but the molding did not match the flooring. Also, the installer failed to trim the edges of the molding to be flush with our baseboards.
    I contacted our salesperson and sent photos and she visited our home to see for herself. She readily agreed that my concerns were a genuine issue and made arrangements to reorder the molding as well as to have the installer return to trim the molding edges. She took additional photos and we learned several weeks later that the new molding was in. The installer returned to ostensibly correct the trim and replace the molding. I went out to the truck to see the molding, which was much better finished than the originals but he advised me to compare the molding to the floor before doing the installation saying that if it was installed and we did not like it, there would be nothing more we could do. We discovered that while our flooring is a cherry finish, the molding is brown, with no cherry coloring. The installer immediately noticed the difference and suggested I skip the install and call an individual at the store, which I did. When I called to discuss the finding, he responded that 6 Carpet One staff had compared the molding with a sample of our flooring and insisted it was an exact match. I told him I was not trying to be difficult but that they were definitely not a match and I would be willing to send him photos which I did. He had asked for the photos but never got back to me.
    In the meantime, the installer gave me a wood coloring magic marker to use in an effort to improve and finish the color of the original molding. He left. I then contacted our salesperson again, sent the photos and she said said she would look into it. That was 18 days ago. Nobody has contacted further, the trim was never corrected, and I ended up being advised to color the trim myself. Our initial enthusiasm that we felt when first we visited the store has plummeted drastically.
    We have decided to contact the gentleman who installed our daughter's laminate flooring. The t-molding he installed was an exact match, perfectly trimmed and an example of how an install should be done. Perhaps Hanover is of the opinion that my wife and I are just complainers, but I stand ready to show photos to anyone who is uncertain of the validity of my post. We will not be using Hanover Carpet One for the remainder of our flooring and window needs.
    - John C.
  • Demolition was really messy but I was surprised how clean the floor was after the tile was removed.  They covered everything but we had removed all furniture and wall hangings so the dust was not too bad.  Everything was cleaned by the end of the day.  There was a little damage to a wall and a small scratch in the lower kitchen cabinets.  Those were repaired and we couldn't tell there had been any damage at all.  Installation of the tile and wood floors went smoothly.  The crews are very skilled at what they do.  Mike Shorba, the salesman, was here at the beginning and the end.  On the last day we noticed a small light spot on the living room wood floor.  Two days later they returned, replaced the piece of wood and the floor looks great.
    - Cynthia W.
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Hardwood Floor Installers in Trinity

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