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TB WATER

in business since 2008

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Zip Code

About Us

on Angie's List for 6 years

TB Water is the leader in water purification for residential, commercial, and industrial applications. Living in Florida we have all heard the term "hard water". Private well owners have the responsibility to prove their own means of treating even worse water problems. We do FREE WATER TESTING. We test for common water problems like hardness ( calcium and magnesium ) iron, PH, chlorine and ammonia (chloramine) Hydrogen Sulfide gas, manganese, tannin, iron bacteria and other unique problems. We will beat any estimate on the same equipment or equivalent by 10%. We DO NOT employ ANY commissioned sales reps who use high pressure tactics and scary stories to force you into making a impulse buy. We welcome our customers to shop around other competitors but advise them to compare apples to apples as GOOD THINGS ARE NOT CHEAP AND CHEAP THINGS ARE USUALLY NO GOOD. We service what we sell. We install all of our equipment and back it with a PARTS AND LABOR WARRANTY in addition to the factory warranty provided by the manufacturer. We service all makes and models and do everything from annual filter changes, valve rebuilds, salt deliveries and quarterly maintenance. We test your water before we recommend any repairs in front of you to show you that you are not being swindled. DO NOT LET ANOTHER COMPANY TELL YOU THAT YOUR SYSTEM CANNOT BE REPAIRED. THEY ARE ONLY LOOKING TO HUSTLING YOU INTO BUYING ANOTHER SYSTEM. WE ONLY RECOMMEND REPLACEMENT IF THE EQUIPMENT IS OUTDATED AND THE COST OF REPAIR IS TOO HIGH.

Contact TB WATER

Phone Number

(813) 398-7638

Address

11909 Sheldon Rd
Tampa, FL
33626

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Ratings and Reviews for TB WATER

B

Review: Water Softener Installation And Repair Service
11 months ago

Water softener rebuild

Had to replace the media, add charcoal filter and replumb system.
Services Performed
- Water Softener Installation And Repair
F

Review: Water Softener Installation And Repair Service
1 year ago

Soft water system

They never showed up to test water. Plus never called me about the job!
Services Performed
- Water Softener Installation And Repair
A

Review: Water Softener Installation And Repair Service
1 year ago

new water softer and filtration system

Dave is excellent! He says what he does, does what he says and when he says he will. He is passionate about clean water and has strong product knowledge mixed very hard working spirit. He has a no pressure sales process. Go with Dave! You will be glad you did!
Services Performed
- Water Softener Installation And Repair
F

Review: Water Softener Installation And Repair Service
1 year ago

I called in this company to work on our well system.

Do not use this company. Dave, the owner talks a good game. He assured me he knew the system inside out. In October he did a repair that failed within three months.....Cost $500. He came back in February and charged me another $500 to re-bed my filter tank. The problem still persisted. When I contacted him to come back out, he complained that he did not install my original system. He evidenced no commitment to customer satisfaction and was totally insensitive to the frustration over his poor performance and service. He claims to "know it all" and claims great "passion" for his work. He is only interested in overcharging and overselling to replace otherwise functional products. DON'T USE HIM!!!! I had a second company come out and they repaired the problem in less than 30 minutes by replacing a valve.

Service Provider Response
Good thing we get to respond to this as this is his version of what really happened. One quick internet search and you will find that my company carries a 5 Star rating and we have hundreds of happy customers that will verify our reputation. Steve [Member Name Removed] is the rudest customer I have EVER dealt with. When you call a business and speak to someone with the tone and attitude as he did , we refuse to do business with him. I was under a sink installing a drinking water system on Monday and I could have easily sent his call to Voicemail but I answer every customers call or text personally. He starts barking at me with threats and I said who do you think you are talking to like that? I offered to rearrange my day on Tuesday as we were booked up with installs and service calls and he started barking out threats and orders. DOES HE TALK TO EVERYONE LIKE THAT? I reminded him that he in fact DID Not purchase that equipment from TB Water but whatever company he did buy it from could not keep it functional and did not provide him service. After I personally repaired his non functional Sulfur filter, it worked great, I have all the texts and correspondence to prove it. Mr. [Member Name Removed] must think it’s our problem that his water smells like rotten eggs and there is NO FILTER in existence that will work forever without proper maintenance. Mr. [Member Name Removed] likes to belittle people and loves to bicker over price and feels like we should just all work for FREE! His exact words were “If I were you I would take a look in the mirror” (whatever that means) and I better do this and I better do that. Then he threatened me with posting negative reviews to try to damage my reputation and if it persists We will take legal action. He thinks he’s special because he’s the head of the HOA in the Neighborhood and he thinks that gives him some kinda influence and authority and he could BASH my reputation. He said “I’m writing my monthly newsletter this week and I will tell everyone not to call your company. I had no problem returning FOR FREE to go further into figuring out the problem, sometimes it’s not the most apparent problem, and requires even more time diagnosing. If that makes him feel better than so be it! We will continue to provide our customers with the best service, WE REFUSE TO DO BUSINESS WITH HIM! Mr. [Member Name Removed] lives in a prestigious gated community with very poor well water. In fact he said to me that one of his neighbors wanted to sell his home and move the water is so bad. Mr. [Member Name Removed] is not a friendly person to deal with whatsoever. His pompous attitude and cocky demeanor would make any service technician run in the opposite direction. Fact is, yes he did pay $500 for parts and labor to rebuild the piston and seals and other parts (that I did not have on my truck but did drive several miles to get which he didn’t even thank me for) that rendered his system inoperable. After a few months something happened to his filter again, which is out of our control and he wants to blame that on us. He did something that proves how cheap he really is! He calls me to say that he is having problems again and the smell came back. He said “I just waited till my salt got low to call you” Basically he avoids paying a $90 service call and has me drive out to Odessa to place 2 bags of salt in his softener tank for $30, which he complains is “too much”, I spend an hour there answering all his questions and realize he has done all this to get out of paying a service call which really rubs me the wrong way.........truck, insurance, time, gas, all these things that go into running a business. I asked when the last time he had the carbon replaced he said about 2 yrs ago and he was very grumpy about putting any more money into his non functional Sulfur filter. He argued again with me that his carbon should last 5 yrs, and I said, do you service these systems professionally? I said we could replace the catalytic carbon and see if that helps his situation and he wanted a GUARANTEE that it would fix the problem. He wants it done immediately and we do whatever it takes to make our customers happy! I personally spent 3 hrs on a Saturday, missed seeing my son play a hockey game, to work baking in direct sunlight at his well to remove and replace the carbon after he agreed we would try that. The materials I used cost $350 and $150 for labor, is more than fair. This guy could care less and didn’t appreciate anything! Lastly, I told Steve that if it did not fix the problem that I would come back FOR FREE and continue diagnose the problem again until it was fixed and NO MATTER WHAT IT TAKES! Then he calls me barking at me like that! I will not take that kinda abuse from someone.......I said many times to him that all I tried to do was help his situation, If my home stunk as bad as his I’d be a lil agitated too but I’d never blast someone like he did, just because you are wealthy, that doesn’t give you the right to disrespect someone when your USED aging system is malfunctioning! He said he had someone else coming out to “take a look” and I’m reading above in his malicious attempt to bash my company that he had the whole valve or “head” replaced. I have them on the truck and could’ve sold him a new one as well but he likes to bicker over price and wears a 20k Rolex and drives several expensive Porsche’s and lives in a 5000 sq ft home. I told him to upgrade to peroxide injection and that would solve his problem but again Mr. [Member Name Removed] wants better water but thinks we work for Free, and he runs into his house a immediately returns shoving a competitors estimate for similar equipment in my face and I told him to compare apples to apples. Who wants to deal with a customer like that? Who knows who he has had out to his home to mess with his system.
Services Performed
- Water Softener Installation And Repair
- Well & Water Pump Repair
A

Review: Water Softener Installation And Repair Service
1 year ago

We had a whole house water conditioner installed. We are very pleased with Dave's work. He was very polite, knowledgeable, I couldn't have asked for better service. We are totally happy with his work.

It went very smoothly. Done in 1 day, cleaned up after themselves and took the time to explain to me exactly how the system works.
Services Performed
- Water Softener Installation And Repair
A

Review: Water Softener Installation And Repair Service
1 year ago

Water softener and kitchen filter system.

Excellent! Arrived on time. Installation was top notch, and worked as advertised. Great experience.
Services Performed
- Water Softener Installation And Repair
A

Review: Water Softener Installation And Repair Service
2 years ago

Water softener Water purifier reverse osmosis

Dave The Water Man is the Best!! Excellent products for which he is passionate about them. Gives a clear explanation of products, services, recommendations and demonstrates the water quality or, as I our case, lack of quality. He clearly explains the operation after install and he follows up for maintenance. Top Notch service and NO hidden costs, such as drilling hole in granite for water facet. So glad we got the reverse osmosis, now when my ice cubes melt , I drink them....drinking more water as the taste is Fantastic, NO MORE bottled water! My towels and laundry are SOFT , no mineral spots on dishes or glass shower doors... Free salt for one year Why would you go anywhere else? Thank you Dave!!
Services Performed
- Water Softener Installation And Repair
A

Review: Water Softener Installation And Repair Service
2 years ago

I had the Platinum Series water softner installed, along with a reverse osmosis system.

Dave,the owner, personally came to my residence and installed everything. He carefully reviewed and educated me on each of the items that he offered, and helped me make the best and economical sound choice for my family. He worked in a timely and professional manner that impressed me to tell others about his service. He earned my trust.
Services Performed
- Water Softener Installation And Repair
A

Review: Water Softener Installation And Repair Service
2 years ago

Our water pressure had lowered significantly. We contacted the plumbing company we use. They determined it was due to a water softener issue. They installed the softener 9 years ago, but said they didn't service softerners & advised us to contact water softener company. They referred us to TB Water.

David came out promptly, assessed our problem, & gave a very professional yet personable sales presentation. Although not the cheapest price, both my wife & I knew pretty much immediately that we were going to have them do the work. He installed a new softener/conditioning system that afternoon. Thus far we are very pleased with the performance of the system. They also back up their products with an ongoing, in-writing service commitment. That alone makes this a very good deal in our opinion. David is obviously very committed to & proud of his projects - and we look forward to his continued support.
Services Performed
- Water Softener Installation And Repair
A

Review: Water Softener Installation And Repair Service
2 years ago

My water softener has not been working for several months and it was a very worn out unit. I knew it was beyond repair but I wanted to see what was available beyond having Home Depot or Lowe's come an install a cheap unit.

To start with. Let me say this, Dave, the owner/operator is probably the best person that I have ever had do work for me. I called him about a water Softener on Thursday, he offered to come the next day at 1pm which i accepted. He promptly showed up at1pm with a very professional business van and immediately introduced himself, handing me a couple of business cards. He was professionally dressed with a TB Water Shirt. He quickly identified my existing non working softener as one that should have been installed as an outside unit. He took water samples and to no surprise my water was very high in chlorine and other substances. Dave then described the different options he would suggest, describing the differences between his products and what Lowes, Home Depot and other retail outlets. After consideration i chose an upscale unit, yes more expensive than the Lowes/Home Depot options, but in quality in product, installation, warranty, i was completely satisfied with my Pro SERIES softener. He had a unit on the truck and immediately began to remove the old unit and replace it with an impressive unit. Dave was meticulous in work, down to polishing the tank, precisely applying the TBWater sticker and even securing the power chord so that it was taunt! Every business man should be so conscientious. I recommend TB Water Technologies without reservation.
Services Performed
- Water Softener Installation And Repair

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TB WATER

Compare quotes from up to 3 wells!

About Us

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

Review: Water Softener Installation And Repair Service

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