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Appliance Repair reviews in Tamarac

  • A
    APPLIANCE DOCTOR 911 LLC
    I called Appliance Doctor yesterday to repair my broken dishwasher and replace the cracked cover assembly on refrigerator. Raul came out today and was absolutely fantastic. After installing the new cover assembly that I supplied he found it was not working properly and had to remove so we can return. After it was removed he checked and was able to repair the new cover assembly so it could be used. He then diagnosed our dishwasher issue and repaired it. We are extremely happy with the services provided. Raul was professional, friendly, patient and efficient. We will be using him again! Thank you!!
    - Kelly M.
  • A
    GUNN APPLIANCE SVC INC
    This is a great company. Open, honest and accommodating. The technician was knowledgeable and professional. He was also very flexible to ensure he worked around my schedule. I have never worked with a company so accommodating. . The washer works better than ever.
    - Karen F.
  • A
    GUNN APPLIANCE SVC INC
    Scott came over and was a joy to chat with. Very charismatic and didn't mind all the questions I was asking him which is great because I can ask a lot of questions. Turned out to be my heating element in which he gave me a great price for it. Couldn't find out what was wrong with the washer, but we are still trying different options. Scott was professional and fair.
    - Melissa S.
  • D
    AAA Century Appliance LLC
    My bottom freezer (LG) had frost all over the place inside. The first service man came late. I asked why he didn't call as the company states. He said he sent a text. Well, texting is not calling and I never got a text. (8/15/18) He looked at my freezer and within a minute declared that we must be leaving the door open. I told him that only 2 adults live in my home and and there no children or elderly and we do indeed close the door. He basically told me that he sees these situations all the time and he knew what he was talking about. He suggested we defrost the freezer. We paid the $19.99 and out the door he went. 3 weeks later (9/4/18) after we defrosted the freezer we had the same problem and called again for service. The same service man came. Now he said we needed a new gasket and new rails. He said it would cost me $424. He required a $100 deposit. They do not itemize labor and parts. AAA Century only gives a total price for the job. (This is the main reason I will NEVER call them again.) A few days later I got a call that they had to order parts that were on back order and it now would cost me $100 more and take weeks to get in. He said the job would take 1 - 2 hours. I called and asked that this service man not return for the service when the parts are in and that they would please send someone else. This guy was dismissive and with attitude. (Mardey is his name) So, today (10/5/18) my freezer was repaired. This second man was to be at my home at 9:30. At 8:40 he called and told me he would be at my home in 10 minutes. We had to scramble to empty the freezer. I guess early is good (but is it punctual?) but we thought we had the 40 minutes that in the end we did not! The cost of the repair was to be approx. $630. In addition, the whole job took less than 30 minutes. I thought that that's a lot to pay for the job but their policy is not to break down parts and labor. I called the company to get specific numbers on how they got the dollar amount. I spoke with Missy. (sp?) At first I found her very defensive, then she tried to get me to let her just send an email with the numbers. I said no that I'd rather be able to ask questions on the phone. So she spent quite a bit of time on the phone with me, to her credit. I found her to be curt at first but at the end she seemed more fair to my plight. The biggest problem was that I thought that the first guy was ordering 2 pairs of rails, not one pair. Of course, on my service order invoice it just says rails. I believe that on the invoice they write very general terms with only one dollar amount for the "job" and it is up to you to figure out how much the parts are and how much the labor is. The repair was quoted by the first guy to take 1-2 hours and today it only took 30 mins. max. So, it took from 8/15 to 10/5 to do a 30 minute repair and it cost me $630 of which I do not know the breakdown of parts and labor. This is my first negative review in many years of using Angies List.
    - MICHELLE C.
  • A
    East Coast Mechanical
    Unless a specific or unusual part is needed, the work is done on the first visit. The technician has always arrived on-time and sometimes calls to ask if they can arrive earlier. I have been a customer for over 10 years. Scheduling is easy and appointments can often be made on the same day. I can't imagine not having this service.
    - Laurel W.
  • A
    AAA Century Appliance LLC
    The service man came the very next morning after the day I called to determine the problem and came back only a few hours later with the part and fixed it. He called prior to arriving and identified himself and was friendly, helpful and professional. I couldn't be happier.
    - Lori G.
  • A
    GUNN APPLIANCE SVC INC
    After leaving a message late Sunday night my call was returned at 8:30am the next morning. They explained that they were fully booked for that day but would schedule me for the following day, however if they had any cancellations they would let me know. Later that morning I got a call from one of their technicians saying that they had indeed had a cancellation and would be able to arrive in 30 minutes. Scott arrived on time and got to work straight away. He was very professional and personable and had the problem diagnosed within seconds of taking the front panel off. As the washer is on the second floor he suggested that I purchase a water leak alarm for the tray the washing machine sits in as an insurance against flooding. He wasn���t pushy about it or trying to up sell, just offering advice. If I have any problems with any of my other appliances or A/C in the future I will definitely use them again. I will also recommend them to all of my friends.
    - GUY N.
  • A
    Proserv America Air and Heat
    Proserv America Air & Heat gave my parents an outstanding service. The manager & the technician were very professional. They went the extra mile to help them. We will recommend Proserv America to other people & will always use their service. Thank you for helping & caring to the Senior community.
    - Liliana R.
  • A
    AAA Century Appliance LLC
    Placed a request for same day service online and got a call back fast. Was told the time slot was available. The technician called me about 10 mn away from my house and arrived as promised. He took a look and let me know the cost of repairing would be much more than getting a new one. I value the honesty of a company to tell me this than charge me for repairs of the old washer. The service call was only $19.99 to let me know this and I also appreciate this. Other companies charge much more just to look at the unit. I will absolutely call this company of any other appliances need repair. Honesty won me over. thank you
    - Maritza N.
  • A
    Kelly AC & Appliance Service Inc
    Bruce is professional & reliable, his prices are fair & he does not nickel & dime you. A rare find in south Florida. I will always use his service when needed, I would definitely recommend him to my friends & family.
    - peter j.
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Appliance Repair Services in Tamarac

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