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Garage Building reviews in Tallahassee

  • A
    I CANNOT THANK YOU ENOUGH for your help, expertise and amazing service in addressing the serious problems created by the previous contractor we had hired to do our remodeling! Correcting and completing installation of the wall and windows of our bonus room, obtaining the proper permitting, and every detail was handled professionally and in a timely manner. It is easy to see why your company comes so well recommended! We look forward to working with you again In the future! In the meantime, all best wishes!
    - Jeannette W.
  • A
    Terrific. Milo is a consummate professional. He led a multi-month renovation project that was performed flawlessly, to an extremely high standard. Upon completion of his work, the hundreds of builders and professionals toured my home as the 2008 model home for a national building conference. They were all impressed by both his worksmanship and the new technologies that he seamlessly integrated into the home design.
    - Ashley O.
  • F
    Working with Reynolds Home Builders was the WORST experience we have EVER had with a contractor. Debbie Reynolds will promise that she can do anything and she seems very capable, but soon found out that she and her crew did not have the ability or professionalism to complete the job. The work was supposed to be completed in 6-8 weeks, but dragged on as her crew showed up 2 - 3 times a week for a few hours. The work they did complete was of such poor workmanship (see pictures) that much of it had to be redone. When there was an issue her solution was to charge us more money. After many delays, cost that kept adding up and work that didn't pass inspections we fired her. The crew kept showing up anyway so we had to threaten a trespass order against her. We wound up having to do work ourselves and hire our own sub-contractors to finish the project. Then found out that she placed a lien on our property for non-payment for a job that she never finished. We will probably wind up taking her to court to lift the lien. This has been nothing but a huge frustration. Save yourself stress, headaches and over-charges and NEVER USE THIS CONTRACTOR!!!
    - Pam M.
  • F
    Bottom line:
    For a fence, deck, rough framing in new construction, or minor brick work, Luke will do a decent job at a good price if you specify materials, get a firm quote, and keep on top of him.  Look elsewhere for anything else, or if you are short on time.  I like the guy personally, so it does not give me any pleasure to give a bad review, but the quality was just poor.
    My experience was very similar to Sept. 30, 2014 review.  I brought Luke in for various projects for about a year and a half; this post will mostly be limited to the issues with the final project described above.   His estimates of timing were always way off: literally, one project that he estimated at under a month took eight months.  Attention to detail was lacking. I kept hiring him because he's nice and would promise to improve the work - and sometimes would for a little while - and I was too lazy and busy to find someone else.  While he was personally there, some of the rough work (brick repair, a deck, fencing) was okay, though; trim/finish quality was always poor. Towards the end, he mostly left his crew to work unsupervised and things really went south.
    He estimated the project would take 2 weeks, and I made the mistake of agreeing to pay hourly; it took 3 months before we could move in, and at 4 months still wasn't  done when we finally found someone else. 
    1) They took so long to start that I ended up doing much of the insulation removal and almost all of the demolition - stuff that would have been easy with a crew, but was difficult for one person.  During the one bit of demo they did do, they cut clean through a very nice old oak threshold between the foyer and the kitchen.  
    2) I asked that while the floor was out, they remove debris from the crawlspace; they didn't and I had to spend several hours on hands and knees raking out debris from the crawlspace that would have been far easier to remove when the floor was out.
    3) The framing they did is just off - the floor slopes slightly, one girder is bowed and not properly aligned with the foundation wall, studs and door jambs were not plumb; I asked that these items be fixed before the siding went on, and they were not, leaving me with the option of wasting a lot of material and delaying our move in date or letting it slide and doing a more expensive repair later.  
    4) Where pipes went through the floor, they didn't bother cutting holes to fit around the pipes - they just left a large rectangular gap going right down into the crawlspace.     
    5) Siding was installed poorly: they started the siding above the foundation; didn't use a starter strip per my request and manufacturer specs, so the last bottom board simply lays flat; didn't tuck the top board in under the existing siding (if it weren't hard in under the eaves it would be invitation for water intrusion); didn't flash joints between boards or between the bottom board and foundation (which, because of the aforementioned framing issues, results in a situation where in at least one spot, if I don't get it fixed, water dripping off the siding will drip right onto the top of the foundation wall and pool under the girder); didn't nail appropriately; left visible damage to boards, sloppy caulking, etc...
    6) Insulation was rockwool; instead of cutting it, as I asked, they just tore it, which degrades the product, lessens its effectiveness, and results in wastage.  
    7)Gypsum board installation was sloppy - corners and edges were busted and left crumbling, cuts around the washer box and outlets were rough and gypsum board was not secured properly around these items - even after I asked them to redo some of it, it was still done wrong.  
    8) Plaster is thin in places and was left all over the new tile floor (as my girlfriend overheard one of his workers pointing out to another as if it were our fault, you typically do the plaster before the finished floor; in this case I had scheduled the tile setter for a month and a half after Luke's crew was supposed to be done with the job; not to mention the fact that they didn't put down tarps as I requested).  This took us several hours to remove - first with paint scrappers, then with steel wool and finally with a vinegar-soaked rag.
    9) Luke didn't consult with me on the material or profile of trim and trim was done !! very !! sloppily, with warped wood, pieces that are not flush with adjacent pieces, gaps between trim and walls, etc...  I asked them to completely redo the trim inside and it was still done poorly. I subsequently brought in a carpenter who has done an impeccable job replacing every bit of trim they did.
    10) Trash and debris (both from construction and from lunch) were routinely left laying around, even after multiple discussions about this)
    11) A flight of stairs was put in using a riser height that was completely different from the flight above it so that it had to be redone.
    12) My wheelbarrow was used to mix mortar and not washed out, then taken off to another job site; I had to ask three or four times before it made its way back, covered in cured concrete, with holes from rust and wear around the bolts (on a previous job, they broke another of my wheelbarrows).  Numerous five gallon buckets were taken and not returned.  
    13) Mortar was splashed against  the new siding and not cleaned up, but left to cure.
    14) After I described exactly how I wanted a door to be cleaned up and hung, they didn't follow instructions; gouged the door in multiple spots while scraping the paint; rehung it at a slant; didn't mortise the hinges into the jamb and mortised them very crudely into the door, making rough cuts all the way across the side of the door; oversanded around the hardware so that they were hanging 1/4" outside of the edge of the door; and used 3/4 inch screws to hang the door so that it started sagging within a couple weeks. 
    15) A little access door to a cubby under the stairs was done twice (without consulting beforehand what I wanted it to look like) and still needed to be redone - the first time they  stuck in a cupboard door that they had on hand and left a board along the bottom that would have destroyed your knees and shins any time you went to retrieve something; the second, they used a piece of flimsy, warped plywood with clunky 1" trim.
    16) They used whatever fasteners were on hand instead of choosing the right nail or screw for the job, sometimes not even using galvanized nails for exterior jobs or pressure treated wood.  Nailing was sloppy - overnailing, misnailing, bent nails left in, nails left exposed, common nails used for trim, etc....
    17) Instructions and specs that were given multiple times through email and discussions didn't get followed.
    18) Crew used my girlfriend's brand new dishtowels on the plaster.
    19) $250 in tools and a silver-plate platter went missing; I suspect one of the crew in particular, though without anything other than circumstantial evidence to go on (Luke offered to reimburse me for the tools and I believe Luke himself is absolutely honest, except when making time estimates; he says this employee is no longer with him for other reasons).  A road sign that the previous owner/tenants left in the yard  also went missing ("speed hump" - real classy).
    Price: On previous, quoted work, Luke beat out other contractors, and would stick to his quote even when things inevitably took longer than he estimated;  unfortunately, with exceptions as noted in the summary above (fencing, e.g.), the quality was commensurate with the cost.  This project was done on a time and materials basis. It was a big mistake; not only was there work that had to be redone, they often showed up for short periods so the set up and tear down was a large proportion of the time spent on-site.  The crew- though not Luke, who worked hard while he was there - often set a leisurely pace and it seemed like whenever there were more than two people there, one of them was not doing much of anything.  Luke invoiced around $9-10,000 for the above work based on hourly rates of between $28-35 plus materials (including invoicing full time for work that had to be redone because they didn't do it right the first time). He I discussed the price and knocked a fair amount off due to wastage and items that they had to redo, but I ultimately paid around $7,000, which would have been a fair price if it had it been good quality work, but was hugely overpriced given how much I had to do or redo myself or bring in new carpenters for.  Record-keeping was sloppy, as well, so on at least one occasion I was double-billed for more than $600 of materials.
    Final Notes on Quality:  This is an older house, and they had to deal with some quirks - the main one being angles that weren't perfect to begin with - but in performing their work, they ended up exaggerating these faults instead of finessing them.  I have since had in two quality carpenters and the difference is absolutely night and day.  The above mentioned door is standing straight and true,  the hinges neatly mortised and an additional piece of wood seamlessly placed on the outer edge to encompass the hardware, the corners of the door crisply and almost imperceptibility beveled instead of rounded from improper sanding.  The cubby door has been refashioned out of the same 3/4" tongue-and-groove pine as the flooring and hung using concealed hinges. It blends in so well that when it is closed you wouldn't know it was a door.  
    Finally learned my lesson.  Current carpenter has similar hourly rates, but takes the time necessary to do things right the first time.  The result is work that is of far better quality at a comparable or better price.
    - Ellery S.
  • A
    Heywood was excellent to work with. He built just want we asked for including custom doors. He was always on time and available by phone. He worked very hard and cleaned up when he was done. I have already booked him for other projects.
    - Marisa R.
  • A
    Went very well. The whole project took about two weeks and Scott was very attentive, available and responsive during the whole project. I work full-time and was not able to be at the house everyday to make sure thins were getting done -- but Scott was there. All of his subcontractors were friendly and treated my home with the utmost respect. If I had questions about what was happening or why something was suggested, they took the time to explain it to me.
    The overall cost was a little more than I expected but the work was great quality great and the price was fair considering all that had to be done. I would definitely use Bentz Remodeling for any future projects!
    - CyNedra F.
  • D
    Mr Nicholson was disorganized and construction was a jerky from start and stop.
    He would disappear for days at a time and could not be reached by phone or email. Mr Nicholson took over 5 months to complete our 2 car garage. At one point I was so exasperated I decided to fire him. We had a meeting. He apologized for his mistakes and begged me not fire him. He promised to do better. I relented. There was absolutely no change in his behavior. It was like we didn't even have the meeting. He made promises after promise that just fell by the wayside. It was not a good experience.
    The last parting shot so to speak, Mr nicholson forgot to call the pest control company to treat the soil before pouring the concrete apron so in order to treat, the pest control company had to drill holes in the concrete - an extra $75 charge. They tried to contact Mr Nicholson for payment but he did not respond. I am going to have to pay $75 for his mistake.
    Mr Nicholson was always a gentleman but I would never do business with him again.
    - Richard D.
  • D
    Person answering phone was not very knowledgeable and had to put me on hold several times to get answers to basic questions. They still haven't called me back to schedule an appointment for giving me an estimate.
    - Scott K.
  • D
    After waiting 10 days for a quote, she called and said she would give me a partial quote, saying she needed more information- but then gave me a quote for both parts of the project.  Her price for just the partial exceeds the price I was given by a second contractor for the whole project.
    - Bruce C.
  • A
    It was a pleasant, and worry-free experience working with Debbie Reynolds. She kept us up to date on all aspects of both projects by either telephone or email, so we didn't need to wonder what was going on.
    Her subcontractors are all first-rate:  competent, polite, and punctual. When any of them finished for the day, even if the job was to be continued the next day, they removed tools and trash from the work area, and Debbie arranged for all debris to be hauled away almost daily.
    Here are two examples of Debbie's management style:
    There was a slight misalignment of the existing floor slab and the existing beam that was to become part of the new wall (all due to the original house construction). Debbie advised that they could have used 2x4 wall studs, made up the difference, and "made it work," but instead, decided to build the entire new wall using 2x6 studs because it was "the right thing to do, " something we heard her say several times during both projects. As a result, the new wall will probably still be standing when the rest of the house is long gone.
    We wanted the exterior siding for the new wall and the shingles on the new shed to match those on our house. The particular style of siding and shingles had been discontinued and the usual suppliers told Debbie they weren't available any more. Instead of giving up and telling us we'd need to settle for different materials, she and her subcontractor persevered, and eventually located just enough of the original siding and shingles to complete the job.
    - William C.
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