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Pest Control reviews in South Pasadena

  • D
    Hughes Exterminators
    I had started working with Advantage Pest Control in Dec 2017. Hughes recently bought Advantage -- and to be fair, the miscommunications here seem to involve both companies. I didn't have a good experience with the transition. I was under the impression that I had paid for a year of service with Advantage, but after a service call in June, I was told that I owed money for two quarterly payments. I eventually sorted out that I had paid for an initial service call and outdoor ant bait traps only, but since I had no detailed invoices or a written service agreement, I had to trace back that email trail to figure out what had happened. The invoicing was extremely confusing, and because the invoices had come via email from an address that didn't appear to have anything to do with either Advantage or Hughs, I wasn't able to find them until I discovered they'd come from a completely different e-address. While the technicians were consistently super-nice and careful about not poisoning my pets, my house is still infested with big-headed ants (which admittedly are hard critters to eradicate) and palmetto bugs. I've now paid over $500 for half a year and no reduction in pests. In fact, I think the ants are starting to add items to my grocery list and I should probably ask them to pay rent. It's entirely possible that this has just been an unfortunate and random experience in miscommunication. These things happen. But right now I'm not feeling confident about continuing the service as it's transitioned to Hughes.
    - Susan G.
  • A
    Suncoast Pest Control Inc
    I have used them for about 2 years. I had 1 and they put out 3 more. They call every quarter about putting new ones out. The rats down here are awful. I don't see them but I my RV is at the back of my property and I don't want them in there.
    - Karuna K.
  • A
    Pest Control Solutions & Services
    This company deserves its high grades. After days of trying to figure out what the smell was in our house, we decided it might be a dead animal in the crawlspace beneath the floor. We called Pest Control Solutions & Services and they sent out a technician to do a free inspection the same day. The young man who did the inspection was polite, knowledgeable, and got right to work. There was no dead animal below the floor, but there was a dripping sewer pipe. Since there was no animal, there was no charge, but the source of the mystery odor was solved. This was the first time we used this firm, but they will be my first call if I ever have an animal problem in the future.
    - Edward D.
  • A
    Safer Home Services
    He found the problem quickly and treated in dozens of places and tight quarters. Within a few days, they were gone. He followed up with another visit and re-treated some ares and checked all the traps.
    - Dick C.
  • A
    Smitty's Trapping
    One never relishes the thought of calling an exterminator but after the positive experience we had with Smitty's Trapping we will not hesitate should the need arise in the future.  Over a period of two weeks we tried many tactics to rid ourselves of our unwelcome visitor and finally decided to throw in the towel and call a professional.  Our call was answered by Bob, the owner, and within two hours he had come to the house, assessed the situation and set a trap.  Within two days our uninvited guest had been dispatched.  Bob suggested waiting a couple days to make sure there weren't any other unwelcome visitors.  When all was quiet for a couple nights Bob returned and closed the opening that had allowed access thus taking care of any possible future problems. We were very impressed with the responsiveness, knowledge, and efficiency of Smitty's Trapping.
    - DENISE G.
  • A
    Pest Control Solutions & Services
    Love that I only need treatment inside once a year and no chemical sprays are used inside! I have used the company for 4 years and love everything about them. Friendly, professional, prompt service and always willing to go the extra mile to accommodate your needs.
    - Donna D.
  • A
    Always Green Inc
    Very quick to respond after purchasing the deal on Angie's List.  Scheduled the dates for the service and checked in to see how it went.  Was so impressed with their service that I hired them to do my interior pest control as well on the house.  Great company to deal with.
    - Jamie M.
  • F
    Pest Bear of Florida

    I had two homes scheduled for treatment which one of the tenants had to take off work for.  Two days before the date of service, I had to cancel one of the homes due to problems having a person available to meet them, but the other home, where the tenant had taken off work, I still wanted to have treatment.  To make a long story short, since the company was not getting two homes at once, they took it upon themselves to NOT SHOW UP or call or email, no nothing.  My tenant had taken off work and it was not a pleasant situation.  When confronted about what the problem was and why they didn't show up and being extremely upset, no apology, no nothing I was told it was because it wasn't feasible due to the cost of the technician getting there??  Then why in the world did they give me a bid AND why couldn't I at least get a phone call. I haven't ever had this type of situation in all the years I have used services.  Not only did they not call but I felt the reason was a shady and very unprofessional.  I strongly do not recommend using this company.  There are far too many others out there with excellent service and prices.  I'm not one to write negative reviews, but I felt the need due to this companies complete lack of professionalism. 

    - Mary W.
  • A
    Pest Control Solutions & Services
    Julian and Iain were so refreshing in a state that has such a bad reputation for ill mannered workmen.  They were on time.  Actually put booties over their shoes,  a first, and proceeded to find the source of the termite frass.  There was no charge! I would highly recommend them and use them.
    - Jeannette S.
  • A
    Pest Control Solutions & Services
    OMG! The dog left the house with the old owner.  Five days later I had a flea explosion!  They were everywhere inside and out.  When I walked from one room to another I would get 20-30 fleas on my legs... I bought about $100 worth of general bug bombs and set them off the first night.  The next day when I went to air the house out, they were still there!  Then I bought 18 "flea bombs" and set them off the second night.  Still had fleas the next day.  I finally raised my white flag and called for help.  Pest Control Solutions came out the same day to assess the situation.  They told me they could help and immediately treated the inside.  The next day they treated the outside and an area I had pulled the carpet up on after the initial treatment.
    Today, I am flea free!  They will come back in two weeks to retreat the exterior and any other problem areas I find.  They were so professional and knowledgeable that I decided to have them do my regular pest control for the next year.  And, there is an Angie's List coupon for $100 I was able to use!
    I would recommend Pest Control Solutions to anyone.  Excellent staff and an excellent job!
    - Craig C.
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Pest Exterminators in South Pasadena

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