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Carpet Cleaning reviews in Shalimar

  • A
    Chem-Dry by the Emerald Coast
    Technician came out that day and extracted water from carpets and set up air movers and dehumidifiers to dry out the area. He also treated everything with an antimicrobial that is safe for people and animals. He explained each thing he was doing and was very courteous and thorough. He moved things around and put them back without having to bother me. Had to call again at 4:30 pm after another accident (didn't find the pipe first time around) and Chem Dry sent the same technician out the next morning, which was a Saturday. He checked back in Monday and removed the equipment and cleaned all the carpets. Professional, friendly, and even wiped the tiles on the way out! Cannot provide info on cost, as I am renting the property.
    - Abagail W.
  • A
    Stanley Steemer of Okaloosa County
    I scheduled the work online. Even though I received an email confirmation, SS called the day before and confirmed appointment. On the project day the team called to say they were on their way and the time they would arrive. All their equipment is self-contained in a truck. They did use my water from an outside connection, which was perfectly ok. Josh and Alan made a walk through and coordinated their work, starting in the bedrooms and doing the family room last. My carpet is 17 years old, but it looks near new now. They placed blocks under furniture left in the rooms so no marks would be left after drying. Josh made extra effort to clean a well worn area in the family room. I was nicely surprised at the results.
    I also bought several of their door mats with lifetime warranties. They are perfect for our sanding environment. They cost $34 each and I did not include that cost in the total cost of service shown above.
    Stanley Steemer is now my choice for this type work.
    - Nita W.
  • C
    FusionCRS Cleaning & Restoration Services
    The carpet did not come clean at all on the first go-around.  We have no pets or children and the carpet was not that bad; however, when I pointed out that our master bedroom was no cleaner than before and extremely wet, the technician explained to me that it was due to fiber breakdown and was not dirty.  Our carpet is very good quality and was purchased in 2010, and I was not happy at all that he said the fiber was breaking down.  So, I went to inspect the other 2 bedrooms, which are on the other side of the house and only used when we have company, and found that they looked exactly the same with the few lightly soiled spots that were there to begin with still remaining. With that, the technician apologized and went out to his truck to get a spray bottle of solution and finished cleaning the dirty spots by hand.  Amazingly, all the spots came clean (I could have done this myself with spray-on carpet cleaner). I wanted to know the carpet was deep-down clean, but I truly don't believe there was any cleaning solution used in the beginning.  He proceeded to do the same thing in the master bedroom where he previously professed we had fiber breakdown; and, lo and behold, it appeared much cleaner as well.  Another problem with the master bedroom area was that it was soaked and took almost 24 hours to dry.  That can't be good! He told me their policy is to make sure the customer is satisfied, so I will give them credit for that.  I have had the carpet in our bedroom cleaned once before by another company, and it looked brand new.  I will have it done again by the other company.  I just truly wanted to give the local company a try.
    - Sharon M.
  • A
    FusionCRS Cleaning & Restoration Services
    Tony (the crew boss) and Ray were on time, professional, knew what they were doing and did an overall great job.
    We have a few areas that had lots of traffic and had been pretty heavily soiled. They did not get them as clean as I wanted but they asked me to check out their work before stopping and, at my request, they re-cleaned these heavily soiled areas Low and behold, they came out really clean. I was very happy with the overall cleaning.
    Tony was very good about explaining things and giving us options. He also clearly explained how to handle the carpet while it dries. He also gave me some tips about how to shampoo the carpet myself in the future. I appreciated that.
    One little thing that impressed me is that they brought in a piece of plastic that they put in front of the woodwork in a door opening so that when they pull their hoses through the opening, the woodwork does not get scuffed. I liked that touch.
    All in all, top notch. We will use these guys again.

    - L Stephen F.
  • A
    FusionCRS Cleaning & Restoration Services
    They did excellent work. I found their price to be reasonable and I was pleased with it. They did more than 1 room and they gave me a special price for multiple rooms. They came out and did a good job. They were efficient. I just was satisfied with them. I had no complaints with them. They told me what else they could do for me if I needed it, like my tiles. They were very courteous. If I needed the service, I would call them.
    - Joshua L.
  • A
    Master's Touch Cleaning Service Inc.
    They were wonderful. The price was low and they did such a great job. They were on time. They told me what to do and how to pretreat the floors before they came, which I did. They were just very thorough and did a great job. They were very nice people and are very respectful. I would use them again.
    - Maureen L.
  • A
    Chem-Dry by the Emerald Coast
    They cleaned all the carpets in my house. They did a fabulous job. I like the young man who came. He was very personable. He just went about his job like he was suppose to do. I think their price is good and I think Chem dry is much better than steam because your carpets are dry immediately. I don't see how anyone could have done a better job.
    - Mildred G.
  • A
    FusionCRS Cleaning & Restoration Services
    The guys were excellent in performing the job. I was very pleased and will recommend them to my friends.
    - Judy P.
  • A
    FusionCRS Cleaning & Restoration Services
    They were professional and did an excellent job
    - Donna M.
  • A
    Stanley Steemer
    unknown
    - Nita W.
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Carpet Cleaners in Shalimar

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