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Appliance Repair reviews in Sewalls Point

  • D
    JETSON TV & APPLIANCE CTR
    The purchase in the showroom went fine. The trouble started with delivery and installation. Three weeks before delivery Jetson called to set up a delivery time. They showed up on time, but didn't have either the dishwasher nor microwave on the truck. When they installed the range and refrigerator, they tore at the plastic wrap so quickly that it tore and left bits and pieces stuck all over the place. We're still finding bits of plastic wrap in and around the seams of the appliances. The range was installed level, but a full 1/4" above the counter tops. They refused to lower it any further. A week later they came back to install the microwave and dishwasher. When they installed the dishwasher drain hose onto the garbage disposal they dislodged the disposal from the mounting ring. A plumber had to be brought in to fix that. Since we found the anti-tip bracket taped inside the oven after the first time they were here, we asked that they install it. Jetson's installers said, "Those brackets aren't needed so we don't install them." I immediately called the store and spoke with our salesman. He said the same thing about the anti-tip bracket not being needed, but offered to have them install it for an additional $40. I pointed out that Samsung clearly states in the user manual that the range and oven should not be used without the anti-tip device installed, and that since Jetson is a Samsung dealer they're clearly violating Samsung's installation instructions. He then instructed the installers to install the bracket from free. However, the installers refused to drill into our tile floor and said they would only install it into the drywall. Since that wouldn't firmly hold the bracket, I refused to let them install the anti-tip bracket. They also refused to lower the range any closer to the counter tops. After they left, I used a masonry bit in a hammer drill to install the anti-tip bracket into our floor. I then lowered and re-leveled the range so it sat less than 1/32" above the counters. I siliconed the gap. The microwave is vented outdoors, but the suction is very weak. We had Jetson come out to look at that. The technician said our installation was good and that we actually had one of the better drawing vents he'd seen for a Samsung. It will barely hold up a dry paper towel. He suggested we contact the sales department and swap out a different brand of microwave "since Samsung is notorious for poor venting on these units." We're still undecided about that.
    - Wayne B.
  • F
    Sears Appliance Repair
    Terrible. My 18mo old Kenmore Elite broke down and I was told by repairman that the compressor was broken. This was on Sept.2, 2017. Today, Sept. 22, 2017, after numerous phonecalls and innumerable bags of ice, 3 coolers later,4 broken appts later, they finally told us they may have the parts and I may get my refridg on Sept 27, 2017.The repair Dept was impossible. Most speak only with heavy accents they refused to let me speak to someone who spoke better English. One speaker told me he was in the Phillapines! The product was terrible and service horrendous. Don't Buy!!!
    - Lynn L.
  • A
    Advanced Plumbing
    Advanced were sent to me twice in the last week from my home warranty company for two unrelated claims.  I had a leaky shower valve fixed, two leaky outside faucets, a utility tub faucet and valves to the faucet, garbage disposal repaired.  They showed up very fast after claims were put in.  Work went great and quickly.  I will use them for non home warranty items!
    - Robert C.
  • A
    Sears Appliance Repair
    It went extremely well. The repair guy replaced a switch that was bad, cleaned out my entire dryer and found the problem was in the vent at the apartment I moved into about 5 months ago. He was very knowledgeable, very personable and very quick.
    - Wendy R.
  • D
    A & J Appliance Repair Service
    Did not diagnose problem properly. I had to call GE service. Pay for another service call and they fixed the problem.
    - Steve T.
  • A
    Arc Tiki Huts
    unknown
    - Denise H.
  • A
    Dryer Vent Specialist

    The owner (Jim Adams) did an excellent job.


    - Jim K.
  • A
    A & J Appliance Repair Service
    unknown
    - anne k.
  • A
    A & J Appliance Repair Service
    unknown
    - William G.
  • A
    Gary W Prior
    see above. He told me to have a nice day and I told him he would always be the one I call if we need any repairs on appliances!
    - Paula N.
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Appliance Repair Services in Sewalls Point

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