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Health Care Facility reviews in Sarasota

  • A
    I thought my doctor had told me 5000 mg.  I could only find 500 mg so when I asked the pharmacist she explained to me that 5000 mg was really high and I may want to confirm that with my doctor.
    - Stephanie D.
  • A
    Mr. Shehadeh came to my home and not only explained but also wrote down my various options for supplemental Medicare coverage.  I received a very thorough education from him about the Medicare program and the supplemental coverages available through various insurance companies, AARP, etc.   He put absolutely no pressure on me to choose one insurance carrier over another.  I would highly recommend him, and his associate, Laura Kitay.
    - Rosemary M.
  • A
    They take good care of me very, very good. They have individual rooms and you don't have to share a room with anybody because everybody is there for a pretty serious issues. The majority of the people there are very nice and responsive.
    - Sharon L.
  • B
    Aetna provides a solid service.  They have a good network of providers.  The website is overall very helpful and easy to use.  The phone support is above average.  Every time I have had a question, it is easy to get through and the operators are very knowledgeable.  The doctor I wanted to use was on the network.  Billing once we got everything squared away has been fine.  It seems to be a very good value.
    - Kenneth R.
  • A
    I am insured by them through an employer sponsored group (IBM).  The coverage is very good.  The out of pocket maximum is only $4,000, which unfortunately I hit most years now due to surgery for arthritis in recent years.  The paperwork I receive from them is very clear as to what has been claimed, what has been paid and what I will need to pay when the providers bill me.  I have found their website clear and easy to use to find details on claims.
    - Dot B.
  • C
    I went in first for all the usual pre-op screening stuff. That went fine, people were very nice, took longer than it should have and I had to walk a very long way to get the required x-ray (next time, I'll take the offer of a wheel-chair ride!)
    I checked in the morning of surgery and they were VERY SQUIRRELLY about bringing my husband back to be with me in the pre-op area. They did absolutely NOTHING to me (not even talked to me) for the first 45 minutes I was back there and then I got three different reasons for their 'policy' on not calling spouses back until you were basically ready to go into the OR. As this was my 17th surgery and my husband had been with me for many of the previous ones, it was frustrating. Their policy stinks on this is NOT patient oriented. They did bring him back eventually. The blankets are NOT warm enough - another policy of the hospital, I was told. Another lousy policy in my opinion. It is cold back there when you not doing anything.
    Surgery went fine (I was out so I have no details to share on this). I don't really remember the recovery area although I know I went there for a while. I eventually was shown to my room and my husband appeared shortly thereafter.
    The room was wonderful. The nurses COULD NOT HAVE BEEN BETTER!!!! they were caring, responsive, and pro-active (calling the doc for changes to meds when they thought they were needed). I was very impressed with them.
    The staff is seriously over worked with nurses having to do stuff that is normally done by aides in other hospitals. There are no volunteers. I felt that I shouldn't really ask for any help that was not absolutely needed. I was perpetually out of water to drink as they just bring you one small cup at a time.
    The PT people were pretty invisible, appearing once to walk me about 20 feet and then leave me in a chair and then again the next day to walk me all the way down the VERY LONG HALL to a PT 'class' which lasted all of 15 minutes and imparted very little useful information. Compared to my prior experience when I had my other knee replaced at a Duke hospital, I was sorely disappointed in the PT support.
    The daily visit from the department heads was a nice touch but appeared basically useless when it became clear that they didn't actually want to hear any of my complaints or suggestions but were just going through the motions. Their answers were very defensive.
    The patient representative also stopped in for a useless visit as well. He asked how my care had been while there. I answered that it had been adequate. He then asked another unrelated question and left - obviously he thought 'adequate' was good enough, I guess. The same person turned up to be the 'volunteer' who wheeled me out to the car when I left. The PT people had not helped me with any suggestions as to how to get into the car and the volunteer pushing me hadn't a clue. I eventually figured it out but it was a tricky puzzle to be sure.

    - Dot B.
  • B
    The phone center staff has definitely improved year after year. They are much more helpful and professional at giving you the information you are looking for. The coverage is great, however the cost is becoming prohibitive on my individual policy. The rates have increased every year by a huge percentage each time. This last increase was another 18%! Some type of health care reform is going to have to happen in order for me, and many others, to continue with health insurance coverage.
    - Nancy N.
  • D
    The technologist was wonderful and very profesional. We chatted throughout the exam and Iearned a lot that doctors never tell you. The registration process sure needs a major overhaul. I have been there numerous times and the staff is OK but did not seem happy about their job.
    - Coni L.
  • B
    I had difficulty connecting (was cut off after a long explanation of my situation and though the person took my phone number in case we were cut off, she did not call back.
    I called the nurse hotline and was only minimally helped by that conversation.
    - Phil R.
  • A
    They have branches all over Maryland.  They always have the top doctors.  They are up to date on the latest practices.  The effectiveness of the treatment in my granddaughter’s case was not so great.
    - Ilene B.
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Health Care Facilities in Sarasota

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