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Chimney & Fireplace reviews in Sanford

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    I can?t thank Audrey Morrone enough for the help she gave me and my husband during our last home purchase and move. 
    We had not moved in 18 years and in addition to the normal chaos involved in moving there were several additional circumstances that made the process even more stressful. Audrey was very patient under these difficult conditions. Her personal dedication and genuine interest made the process a lot better. 
    We purchased a new production home, but wanted to customize it to suit our taste. Audrey assisted in color, wood flooring, granite, lighting, plumbing fixture and furniture selection. She had numerous ideas and was even able to repurpose some of the material that came with the house. In addition to her design sense, she knows construction; what can or cannot be done, and what it will cost. 
    She was able to co-ordinate all of the installation of the above including, bricking a wall in the dining room, construction of an entertainment unit with an electric fireplace in the living room, built in cabinets in our home office, and combining 2 bedrooms into one large studio room. She changed what was an ordinary kitchen in to a gourmet dream with a 10 foot waterfall island. She or one of her staff was on site during every crucial step of the process. 
    Her assistants are amazing in that they can juggle everyone?s requests and needs and the contractors she teams with are true craftsmen and take great pride in their work. 
    We are very pleased with the results of her work and know that we will enjoy our new home for many years to come.
    - Catherine M.
  • A
    Bernard's estimate was very competitive with one bidder being extremely high.  After the initial estimate, I asked him to come out a second time to review all he planned to do.  I wanted to make certain I was comparing "apples to apples".  He was happy to come out again and verify the work he would do.  In the process, he was concerned that if they removed the old brick, it may not match the rest of the fireplace.  However, I had to have it repaired and the other bidders said the same thing.  I verified AAbrams on Angies list to make sure there were other favorable ratings.  While there were some negative ratings, all the jobs that were close in price to mine seemed positive so I took the chance.  I'm glad I did.
    Bernard was punctual, courteous and knowledgeable.  When they went to remove the old fireplace, he found some additional damage due to the old fireplace being mounted on boards and not brick.  He also replaced that.  His sub contractor for the masonry was very nice and very good.  When he finished, everything looked perfect and you could not tell that anything had done. The replaced brick looked like the original.  to his credit, he did carefully remove the previous brick so he could reuse as much as possible which made the difference.  
    On the inside of the new fireplace there was a streak mark that would not come off.  When I pointed it out, Bernard did not hesitate to repaint the frame and now it looks perfect.
    Bernard is honest, trustworthy, knowledgeable and very fairly priced.  I am happy to recommend him.
    - Stephen J.
  • A
    Bill initially came out to fix our fireplace and did, but we wanted to install a remote control starter so he came back a second time. The starter for our gas fireplace that we ordered online came in broken. He tried to install it, but realized it was not in good shape and had us exchange it.   He came back to reinstall it a second time (to the house a third time) and even added nice touches to our fireplace to make the embers glow.  He gave us plenty of safety tips as well. Also, he fixed our outdoor grill and gave us tips on our gas stove.  He and his wife were very friendly and courteous.
    - Sandra R.
  • A
    Bought "big deal" for dryer vent cleaning since dryer was taking a long time to dry clothes. He arrived on time and cleaned pipe, then went on roof, removed cap and cleaned lint - it snowed for a few minutes. Nice job. Scheduled visit every two years.
    - Daniel E.
  • A
    We're in the process of buying a home and in addition to the regular home inspect, decided to also get a septic and chimney inspection done. Never having owned a chimney, I didn't know who to go to. I called around to a few chimney companies to perform an inspection and one of them referred me to Young's Chimney Service to have the inspection done. What a great recommendation it turned out to be! The day before, they called to verify what time they would be arriving and asked if I would like a 10 minute heads up when he was on his way. Earlier the next day, we had the septic tank inspected which was a less than pleasant experience (they showed up 1 hour and 45 minutes late!). So, needless to say, I wasn't in the greatest mood to be left waiting around for the chimney guy to show up. I called to verify the time and he was right on time! He called 10 minutes ahead of time, just like they said they would, to let us know he was on his way. Then, not only was he on time, but he walks in with a stovepipe hat! It was hilarious! George got right to work and since the chimney also needed to be cleaned in order to be inspected (which we were told about this being a possibility when we made the appointment, so no surprises). He got up on the roof, inspected the roofing around the chimney for any faults, let us know that the mesh wiring on the opening of the chimney wasn't to code and could cause potential problems (which he also fixed) and then gave the chimeny the cleaning of it's lifetime. He was extremely knowledgeable and I felt like a chimney expert by the time he was done. He didn't leave a speck of dirt after the cleaning and was very thorough during the cleaning and then making sure everything was back in it's right spot and that it looked even better than when he got there. I highly recommend Young's Chimney Service and I will definitely be using them as long as we live in a home with a chimeny. They gave us peace of mind that the chimney was in good working order and that we can have fires in our fireplace without any worry. Thank you all so much!!
    - Sarah P.
  • A
    They arrived on time and explained what they would be doing. They made sure to cover our carpets before starting the chimney cleaning. They pointed out some damage that had occurred in our fireplace walls and explained how it happened and how we could tell if it was getting worse. They also provided a written estimate to repair the damage if we wanted to pursue it further. They cleaned out our dryer vent and showed us how bad it had gotten. They cleaned up in both areas after performing the required services.
    - CANDICE H.
  • A
    The outcome was beautiful. They are creative. They work with the customer well. They do a good job. They don't make a mess and they stay on budget.
    - Beth v.
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    unknown
    - David M.
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    unknown
    - Gary J.
  • A
    They were fine.
    - Stephen K.
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Chimney And Fireplace Contractors in Sanford

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