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Flooring reviews in San Antonio

  • A
    Yeager & Company Inc
    Yeager Flooring (YF) was the last of four companies I used for a cost estimate. Although it was the fourth, it was by far the best in price, quality, and installation turnaround-time; the entire process took five work-days. Jim Yeager personally came to my home to do an estimate, made cost saving recommendations (the only company to do so) and provided top quality carpets and padding that fit within my budget. Regardless whether 1st or 4th, I will strongly recommend YF to neighbors and friends when for future flooring. I���m glad I did!
    - N.H. R.
  • A
    Advanced Grout & Tile
    James was on time and professional. He removed all old grout in the shower, and he and his helper replaced 4 tiles. The shower is 17 years old and looks great. They took pains to level the floor under the replacement tiles, and matched the grout. The tiles were in the kitchen and the bathroom, and you cannot tell which ones were the replacements.
    - Cheryl S.
  • A
    Mr. Honey-Do
    I had the impression that there are two folks who do the work and one manager.   Since I lived so far away from their base, and they were busy, it took a few days to schedule them to stop by for an estimate.   
    Once here, we went through a list of many items ranging from carpet repair, to concrete sealing/painting, to electrical.    We discussed the work and - even though the projects were all over the map - they offered to provide an estimate for all of them.   Their expertise was evident during the discussions as we walked through options on some of the projects.   A few days later, the estimate came as a bulk price - not itemized.   We exchanged emails about the cost of a subset, we agreed on it (carpet repair, electric work, and concrete painting/sealing), and agreed on a date.
    They were here much of the day.   It was a hot day, and they had projects exposing them to the heat (e.g., electrical work in the attic).   A couple of the projects needed some additional effort that we hadn't discussed, but they took those steps to assure that the result was top quality.
    - Bryan K.
  • A
    Area Rugs Direct- Shop at Home
    Rugs were brought in to our home, which was a refreshing and helpful experience. Seeing them in the lighting conditions and with our furniture made for quick decisions regarding which could be immediately ruled out. Tony exhibited patience and grace; he never became frustrated in spite of trying several rugs. Then the aha moment arrived along with the perfect rug. He brought in the exact color and pattern we had been searching for... but we didn't know that until it was in the house. Sometimes you have to take a risk, rule out the things which do not work, and trust suggestions of a professional. We could not be more pleased with our rugs. They are wonderful quality, the exact sizes and shapes we wanted, and have elicited nothing but compliments from all who have seen. We have lived with them for a month now, the last delivered today, and it is perfect, too. Wish we had called Tony at the beginning and spared ourselves the angst and returns of the ordinary. If in the market, give Area Rugs Direct a try...nothing ventured, nothing gained, except your time, travel, and many disappointments. Time is money,,,what is your time worth? Tony will fine a great rug for you, too.
    - Joe M.
  • A
    Yeager & Company Inc
    I had written a review of this Company yesterday. The review was negative and there were a lot of issues regarding communication and the length of time it took to complete the work. I called the company and advised the receptionist of my displeasure. She advised me that the owner was committed to customer satisfaction and would contact me right away to see how he could make this right. I waited 4 days and after not hearing from the owner posted the negative review. I was contacted by the owner this morning after he was made aware of the review. He was extremely apologetic and informed me that he had just returned from vacation and this was the first that he had heard of my problems with the installation. The employees that handled this were new and he assured me that that they have had remedial training and a lack of communication like this will never occur again. I was compensated for the inconvenience that my wife and I experienced as a result of this job going longer than promised. We have a bathroom shower and tub that needs to have tile work done and the owner asked me to let them do the work and that he will personally oversee the work to insure our complete satisfaction and give them a chance to make amends. After the response from the owner I was extremely impressed and have no doubt that they are committed to complete customer satisfaction. After the promptness and the sincerity of his response I would definitely recommend this company to my friends.
    - DENNIS M.
  • A
    Heather Fitzpatrick Inc
    Jim Fitzpatrick  did a  FIRST CLASS job in all respects for the remodel of my mother's kitchen.   
    My elderly mother was skeptical at first about Jim being in her house to do this work. Jim treated her exceptionally well and she was so pleased with his services that she raves about him as well. Her kitchen is now gorgeous and she is very happy with it.   I estimate that this kitchen remodel raised the value of her house by at least $10,000.     
    I am a very picky client and I would not hesitate recommending Jim to anyone who is considering his services. In fact, we now plan to use his services for the remodeling of her Master Bathroom.
    - Pat C.
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Flooring Installers in San Antonio

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