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  • It went just as expected from a professional company that I have had the pleasure of dealing with in the past. Owners Terry Fitchett
     and Denise Van DenHeuvel always perform above expectations. Having been disappointed with two other golf car dealers in the area, affordable truly lives up to their name. I trust Affordable Golf Carts to put my golf cart before all else. They don't try to sell you something that you don't need but are always willing to listen to your concerns regarding safety and appearance and will always provide professional advice free of charge. When the time comes to buy another golf cart, I will only talk to Terry and Denise; the two people in the business that I know I can trust. I highly recommend Affordable Golf Carts as the ONLY reputable golf card sales and service center in the area that I have had dealings with. Thank you, Terry and Denise, for a great experience!
    - Michael M.
  • I have 80,000 miles on my 2010 Tacoma and they tried to tell me that the warranty was void because they didn't have a record in their computer that I had a 15,000 mile service performed. They still tried to deny it even after I showed them my maintenance log which was signed and stamped by them. They finally fixed it but they kept my truck for 3 days before they finally got around to fixing it. "Home of the Lifetime Warranty". DON'T COUNT ON IT!!
    - DENNIS M.
  • I called Affordable Golf Carts to say that my cart had stalled in the street. Terry patiently explained on the phone things to check to see if the cart could be restarted. He explained to me how to get it towed home at no cost. He said that he would pick it up and bring it into the shop, if necessary. I thought it would need new batteries, so they brought a set of new batteries to the house in case it needed them. I asked them to bring the  better grade of batteries which would cost several hundred dollars to replace. 
    As it turns out, my golf cart only needed battery cables. I was fully prepared to replace the batters and very much appreciate Affordable Golf Cart's honesty. Thank you AGC!
    - Michael M.
  • Terrible!  Initially I took my car in for a routine oil change.  That went well.  Two weeks later, the check engine light came on.  Took car back to them.  They said I needed the timing chain replaced.  Work was done that same day.  The very next day the check engine light came on again.  I thought the problem had been fixed.  NOT!  Took the car to another place for a free diagnostic test.  They provided the problem code numbers.  I called my old mechanic up North to discuss the situation.  He said a faulty timing chain would not make the check engine light come on.  I'd been ripped off.  Went back to Wesley Chapel Toyota with the problem codes.  They verified that the problem was due to a emissions situation.  To fix it they wanted over $1,000.  I took the car elsewhere and had the problem fixed for $500.  Wesley Chapel also told me I had an oil leak.  When they had changed the oil weeks earlier, they hadn't done it properly, causing the leak.  I insisted they fix it without any additional charge.  They did.  I will never take my car back to them.  I'm a senior female and feel they took advantage of that.
    - Shirley H.
  • The "CHANGE OIL" light lit up on the instrument panel so I took it in to Jim Brown Chrysler Jeep Dodge in Dade City, Florida. There was a small amount of oil seepage from the engine oil pan. I was told that since this was part of the drive train, the "WARRANTY FOREVER" would cover the six hundred dollar cost. But WAIT! It seems that FOREVER didn't quite mean forever. It seems that if you run over your scheduled oil change by 1000 miles or one month, guess what? You have no more WARRANTY FOREVER! THIS IS WHAT I CALL A SCAM. And Jim Brown is the scammer, in my opinion. If you buy from a dealer that offers "WARRANTY FOREVER" OR "LIFETIME WARRANTY" of this type, be prepared to be scammed. This is just another used car dealer's con game to get you to buy more services under the threat of losing your warranty. Don't buy from such a car dealer.

    - Michael M.
  • The cost for the "repair" of the distributor cap far exceeded that for the power steering.  The total was more than $1000.  When I pulled off the lot onto the busy highway out front, it would not go faster than 5 mph.  I almost got rear-ended by the traffic and had to pull off the road.  When I putt-putted the truck back to the service department, Angel (service associate) told me that she didn't understand, the mechanic test drove the vehicle and it was fine.  But if I still "felt" (very patronizing tone) that it wasn't safe to drive, she could have a mechanic look at it in the morning because they had all left for the day.  She had someone test drive it while I was there and he told her "it won't move. It's not even driveable."  Angel called me the next morning and said the mechanic had not adjusted the timing after the distributor cap repair, but that it was ready to go.  
    The truck was driveable but it was not the same as before they got their hands on it.  It would move, but it was slow to accelerate - it had lost about 50% of it's power.  Over the next two weeks, I discovered that I did not have the power to pass a car on the highway, and would have power problems when driving on hills.  So I took it back.  Keith (another service associate who might even be the manager) said that they had checked the timing and that it was perfect.  He said that an "after market" cap had been installed and suggested that an authentic Nissan part be installed.  I take it to the dealer to get top service and genuine parts, but they had gotten the part from NAPA. I asked why a "substandard" part would be used, and he said, "I don't know, I didn't help you that day." 
    So I continued to use it until one day (I was in the process of buying and moving into a new house), I loaded up the truck with items I didn't want the movers handling, and about three miles down the road, total loss of power and top speed of 5mph.  I slowly creeped home, unloaded the truck and called AAA to tow it to the dealer.  The tow operator (from Joyce Automotive) said they were a AAA certified repair facility and that they could fix it for a very reasonable price compared to the dealer, but I told them I expected the dealer to make good on the previous repair. 
    Keith was the service associate again, and he had me transported home while they worked on the problem.  By 4:30, still no call that it was ready, so I called Keith.  He said that they had looked at it (then why didn't he call?), and they were still recommending that a genuine Nissan part be installed at a cost of some $300 more dollars.  He also said it could be the computer which would be another $1000.  He asked if he should order the parts?  I told him no, that he was really leaving me in the lurch - I'm in the middle of a move, it's Friday afternoon at almost 5pm, there was nothing I could do until the following Monday and that he had failed at every step of the way.  He then once again asked me if he should order the parts?  Absolutely NOT!  I would have nothing ever to do with Jenkins Nissan in the future. 
    On Monday, I called JOYCE, and they fixed the truck by early afternoon.  They fully analyzed the issue, and it was NOTHING BUT THE TIMING.  There were no parts needed and I paid just over $200 for the labor of taking everything apart and making some adjustment (the dealer had knocked an oil pump or something like that out of line and that messed up the timing).  The truck now performs as it did originally, and I have had no problems with it whatsoever.  DO NOT patronize Jenkins Nissan.  They may be able to change your oil, but they do not do good work and they do not stand behind their repairs.
    - Arlen S.

  • I made an appointment to have the oil changed on my 2009 Chrysler Sebring which I
    purchased at Jim Brown Chrysler dealership in Dade City, Florida. The appointment was
    for 8:AM on Monday, 3/10/2014. I dropped it off the night before using the key drop
    box. I assumed it would be ready Monday morning. No one bothered to call by
    noon so I called them. Service writer Tim Quick said that it needed a right
    front axle seal. I wonder when he was going to tell me that? I said ok to the
    repair, but could he please call me when it was ready. No calls. I called at
    2:12 PM asking if it was ready. It was. I left the owner?s manual on the seat
    to be filled out with the service info. That wasn?t done. The following
    Saturday, I was walking up to the car and saw something hanging from the right
    front axle area. It was a piece of underside trim, apparently not reattached
    properly. I called the service department and Michelle (I think) said she would
    have the service person return my call. An hour later no one called, so I
    called and spoke with Tim. He said that they close at 5:PM. I told him I would
    bring it right over. When I got there, Tim said he would try to fit me in.
    Really? I drive 30 minutes each way for a mistake his mechanic made and he is
    going to try to fit me in? After 30 minutes, my car hasn?t moved off the spot I
    left it in front of the service door. I asked Tim when he was planning to fix
    the trim. He said that he only had three techs. I asked if he thought that
    fixing a mistake and inconveniencing a customer shouldn?t take priority. He
    said ?No?, indicating that I should have to wait until the customers with
    appointments would be taken care of first. That?s when I left. That was
    Saturday, 3/15/14.

    Yesterday, 3/16/14 was Sunday. Since Jim Brown Citrus Chrysler wasn?t going to finish
    fixing my car, I thought I would give it a try. With camera and flashlight in
    hand, I crawled under the car and saw the piece that was hanging down (photo 01).
    I saw that there was a bolt missing (02) 
    and was able to find a bolt that fit the threads in my garage.  I had to drill out a washer to fit the bolt (03)
    and was then ready for the install (04). I double checked that the thread was the
    right size (05) and bolted the two pieces together (06). I then noticed that
    another bolt had been left out (07). This one didn?t have threads (08), so I
    had to install a nut and bolt (09). Job done!

    So if you are pushing 70 years old like me and miss the old days of crawling around under
    your car in the driveway like you did back in the day, you might want to take
    your car to Jim Brown car dealership, and you might find yourself having to
    finish the job yourself. A little warning: Now on Monday morning I?m feeling
    pretty sore in a few places and the old joints are pretty stiff. Where?s the

    On the previous oil change at the same dealership on 12/30/2013, I stopped for gas on
    the way home, and while checking under the hood I noticed that the plastic
    engine cover was loose and flopping around on top of the engine. I was able to
    snap it back into place (10). I called the service manager just to make him
    aware of the issue.

    To be clear, I am not finding fault with a mechanic that makes a mistake. Those things
    happen. It?s part of being human. We all make mistakes. What I object to is the
    self righteous service writer that feels that you should pay the price for his
    company?s mistakes, that never says ?I?m sorry? and that treats the customer like
    a burden to be tolerated.      

    - Michael M.
  • I went into this dealership and told them exactly what I expected and and wasn't expecting because it is a car dealership and we have all had those experiences when trying to buy a vehicle. To my surprise I got exactly what I had asked for. I never once had to question them on anything, they were on top of everything and aiming to please. I left there with a nice vehicle for a decent price and the deal was made. I had given the car to my daughter who could not afford payments any more and I called them up and spoke to Bill and told him I had a trade in possibly 2 and Bill said to come in and see what they can do. I ended up trading both the vehicles for a very nice new car and they made me an excellent value on trade-in I felt like. I don't feel snowballed at all when I have been. Would use again definitely.
    - KAREN R.
  • I purchased my 2009 Chrysler Sebring from Jim Brown Citrus Chrysler Plymouth dealership in Dade City, Florida, and asked if they do window tinting. They said no, but could highly recommend InTints window tinting. I also called Pasco Motors where I have my two cars serviced and they highly recommend InTints to all of their customers including their new Mercedes Benz customers.

    I spoke with InTints about the quality of their work. Owner John Bowden explained that they use only the best material available and is cut to fit by computer to exact dimentions. All work is warranted. InTints did the job to my complete satisfaction. I couldn't have asked for a better job. The car was ready at the agreed upon time and looked great. I can recommend InTints Glass Tinting without hesitation.

    The location of InTints is only four (4) miles east of I-75 (Mile marker 301) and Cortez Blvd.
    Roughly 45 minutes north of Tampa city limits.
    - Michael M.
  • See above
    - DENNIS M.
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Auto Services in San Antonio

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