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Pool And Spa Cleaning reviews in Saint Lucie West

  • A
    Aquatic Specialists LLC
    The leak was fixed to my expectation. The response was immediate, the service was punctual and was at a reasonable price. Jessie and Mike were very professional and courteous. The work area was also cleaned after the work was completed
    - Judy H.
  • D
    Xtreme Pool Services
    pool deteriorated, Never placed vac after cleaning , even when I did request vac be placed tech never bothered to check the vac was working. Don't waste your time or money, lousy pool service and lots of excuses.
    - Helwey M.
  • A
    Red Rhino Leak Detection Inc
    The work Red Rhino did for me was top notch, professional, and timely. They delivered on their promises and were quick to respond to my calls, needs, and questions! I highly recommend them for all pool repair services.
    - Doris G.
  • F
    Pools By Greg Inc
    To Whom it may concern: We had a pool installed which we thought we would be able to use for the next 20 years. After the permit was granted it took over 30 days before anyone showed up to start the project. After they showed up it was another 3-weeks before anyone showed up again. When they did show up they left their cigarette butts and empty water bottles all across the lawn, etc. trash in the backyard which we had to pick up. We left a trash bag tied to the fence, which they never used. On a Saturday which they showed up on very seldom, they used the backyard as a urinal instead of going into 1 of the empty lots that are adjacent or across the street from us or asking if they could use our bathroom. After that the form was poured and then we would see them every 3 or 4 days. There was always trash inside of the pool liner that they said they would clean up, which they never did. It rained multiple times, to which mosquito���s and larva was in the pool, which hatched. The backyard was swarming with the mosquitos. Shortly after that I found over 500 pounds of cement buried under the sand in the corner of my fence. They denied that it was theirs and that it was probably from the people who built our house. After that they took away the sand fill from the pool hole. We asked them to leave it, so we could use it for yard purposes. They indicated that after the pool was completed they would give us a load of good dirt just for that purpose. I have called multiple times to have some delivered, which was promised on the contract signing. Also, the sod replacement was not complete, due to the complete trash removal was not done. The pool looked great for two months. On one of the service tech���s visits, Scott told me that they don���t program the variable pump. It took 30 days to receive the owner manuals on our equipment. The sales lady told us that, that was part of our package. Then we started having water loss. We called in weekly and no response. They sent a tech out multiple times and he found no problems. After complaining multiple times, for six months, the receptionist that took our calls informed us that we would have to pay to have a leak repair, because the tech said that there was no problem. We have proof by way of our water bills which have increased since last year. It is not recommended that we allow the water level to drop below the skimmer line, so we fill it. As we have talked over the phone, it was implied that the leak was our fault. Their company hired a pool leak detection company to come out to our house and do testing. They found an easy, common leak that any pool professional would find, and it taken six months without conclusion. We had glass tile installed with the package. It has separated and glass pieces have fragmented into the pool and I have damaged my fingers by inspecting the area���s that were an unusual coloration. I have never seen glass separate like that. Every time someone has come to our house we have never received any paperwork or documentation regarding any service visits or instructions regarding the equipment. Every time that I call, the receptionist tells me that she will let the owner know. I have finally spoken with the owner after these six months, on the phone and he said that he was going to come to our house and inspect the pool. He never showed up or left a message. BUYERS BEWARE ��� THEY WILL TAKE YOUR MONEY AND NOT HONOR THE WARRANTY
    - Janice M.
  • F
    DaSilva's Pool Service
    They began in January 2018 I received a bill before they even came to the house which I paid the gentleman by the name of Trevor or let me correct myself the teenager they came to clean the pool I paid him and gave him the statement he laughed and said wow you got a statement before I even started I did not go well he claimed that my pool motor in drive was broken I get a call from the office telling me that it���s $1500 of course I get two more opinions there was nothing wrong except that he turned off my pool pump all they did was come and reset it so obviously this was done maybe because his truck broke down in front of my house and maybe by charging me for a new pool pump and motor in drive he would actually be paying for the truck that was broken down also about a month after being hired in January the same month he bought some woman some young lady to help him what he needed help to do I don���t know all I know is I have them on my video footage Through my ATT accidentally breaking my pool lanai door but then they won���t even let the office know that just let you know what kind of character they are when I call the owners and told them they told me they would repair it and their story about him bringing someone else on the property and that the father would call me to repair it no one ever called no one ever repaired it and I just got a bill for them which I just called him and told him I was gonna pay because you prepay so what would I prepay if I called him and told him I don���t want their service and I���m not gonna be using them for the month of February why would I pay for these people are scammers unprofessionalAnd unreliable they���re supposed to come and one set time one day in the week they come whatever they want they show up or they don���t show up and if they do show up they come with friends not professional
    - Hope E.
  • F
    Champion Pools & Spas Inc
    The pool construction went well but I have had a number of questions and concerns since. They do not respond to emails or phone calls for weeks, and when they do, they are unhelpful. They do not stand behind their product at all, and the owner promises one thing one day, and completely changes his mind and denies it the next day.
    - Chris H.
  • D
    Solar Direct
    They discounted $ 40, but that was not enougf considering that they did not tell me I would be charged, and mechanics exegerated time. I did not even get the bill when he was here. I lost a lot of electricity because they did not make me aware in time.
    - Jonathon V.
  • F
    Xtreme Pool Services
    Showed up first week, impossible to get ahold of afterwards. I could not even vouch for the pool being cleaned. Looked dirty every time I came home after it was supposedly cleaned. It is impossible to get reliable pool services in PSL. C -
    - James B.
  • A
    Xtreme Pool Services
    Mr Castro is a well informed professional . He landed a sump pump to quickly lower the water level so it could be refilled. He provides the kind of service that gives a pool owner confidence. I am very pleased.
    - Jay B.
  • A
    All About Pool Management
    Eric came out to my house the same day I called to get a proposal. He had the proposal to me later that same day. When I had questions, I was able to get him right away and he provided good answers. When I decided the following day to move forward, I contacted him and he came over and picked up the deposit check. He applied for the permit quickly and as soon as the permit came through, he followed through with the installation. Everything went smooth and I am enjoying my heated pool today!
    - Connie C.
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Pool And Spa Cleaners in Saint Lucie West

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