Find Top Dog Groomers in Saint Johns, FL

We have been using them a long time. When one of our dogs passed away the young vet wrote  us a very touching sympathy letter about our dog.

My lab loves to go and play at camp time during the day. He swims in the pool with his new friends. Always come back happy and clean. There are plenty of counselors that stay with the dogs when they are together. They also interact with the dogs and are very friendly.

Absolutely wonderful my dogs love it here

My dog was happy and ready to go home but friendly with the staff. You can't ask for more than that from boarding. They made sure food, treats, and toys not eaten or chewed up were returned. They took good care of my dog Sydney. I have her booked for another stay in Sept. and I trust that Sydney will be well cared for and her needs met. I had her at their University Blvd, W location. They were nice to me, too. A great experience.

I was informed by a friend that after the age of 62, you no longer needed to pay the city for your dog's rabies tag ($22.00 per year). I called the office to inquire as to why I was charged and they said that they thought the age was 65. Well, I told them that I was 68 so I was still over the age limit and for 2 years they had charged me $22.00 for the tag. When they called back they said that I needed to get the money back from the city. I called the city and was told that it was up to the vet to refund the charge and she would call the vets office and call me back. Well the office manager at the vets office told the city that they would refund the money. When I called the vets office a few weeks later to find out about my refund I was told that Dr. Szachacz would not refund the charges. They make a mistake, I have to try to get it resolved, and when that does not happen, I am out $44.00. I guess that I need to find a more honest place to take my business!

I do not recommend Mandarin Animal Hospital. Our dog was having some issues with her back and hind legs. We were looking for alternative therapy and heard that acupuncture and laser therapy is a great alternative to surgery and wanted to discuss options with a vet. We called around and chose this location based on price. We made the appointment and we had our vet send her records to Mandarin Animal Hospital. Mandarin Animal Hospital called us to confirm the appointment and they confirmed they received our dog’s records. We arrived and they said only one person was allowed in the office due to the virus. I had my daughter with me so we could not go in. This was not a big deal and I totally understood. They said they would take our dog and the vet would call me when he/she began the exam. We waited for the vet to call. The vet never called. I received a call from a vet tech telling me that they did the exam and they found pain in my dog’s front legs and they were going to treat that for us. I said no, she is not having issues with her FRONT legs. She is having issues with her spine and hind legs. The vet tech said she probably was not showing pain in those areas because she was scared. I said, no, she is not displaying pain in those areas because she does not have any pain today. The pain comes and goes. We explained all this when we made the appointment, and this was in her records. I said I was told the vet was going to call me? Did you all look at her records? She said, Oh let me check those. She had me on the phone while she read the records. She said, oh we only received her shot records. I said, I do not feel comfortable with treatment since you all haven’t seen her records, I haven't spoken to the vet, and you haven’t seen where her issues are on her back and hind legs. She interrupted me and said she can call our vet and get the records. I said it is already late in the day and I do not feel comfortable with you all treating my dog and I would like her back. She said she would have the vet call me. The next call I received was from the front desk asking for payment! I said the vet has not called me and I want my dog back! She said we need to get this invoice paid. I said so you all are holding my dog hostage until you get payment! She said no we are not holding your dog hostage. I said well the vet hasn’t called me and you all haven’t done anything for my dog and I want her back now. She said if I could just get that credit card number, they’ll bring her out. So, I gave her my credit card number and we hung up. My dog was a patient/ family they have never seen before. They did not read appointment notes, they had no past medical records, and the vet did not call me to get the story about what was going on with her. This is the quality of their exams and they are willing to treat based on these methods. This is how they conduct business and we are expected to pay for this in order to take our dogs home with us. I do not recommend them.

Multiple bad experiences, would not recommend. I have used this service a few times now and I am done. Most of the 1 star reviews about never showing up and being hard to contact are accurate and I can verify I experienced similar issues. However as a customer there are more problems. The price they quote and the price they charge are vastly different, by nearly 2x. The reasoning include one dog being 2lbs larger than the other dogs, or tangles that were never shown or explained. Additionally the extra charges were never disclosed, they just appeared on the bill! On top of that ever time I have used them one of my dogs has come back with a terrible cut that looks nothing like the breed should and the ladies that groom do not follow instruction or requests at all. I would recommend to anyone reading still to go to a Petsmart or Petco for grooming over this company.

ARK Animal Hospital in Jacksonville Florida, has to be the most unprofessional establishment I have ever visited. If I could give zero stars for this review, I would do so. After purchasing a $676.29 puppy vaccine spay and neuter package that is not worth the money nor headache, that comes with dealing with a poorly managed veterinary care facility. Dr. Maxwell seemed uninterested and unbothered of the well-being of my Mini Dachshund, during a wellness check-up, after I brought to her attention via the vet tech. Her response was that the hernia opened. I asked her how is that possible and what the chances of another surgical negligence malpray, in fear that my 8-month old puppy, and could suffer adverse effects of going under anesthesia for a second time in the span of 5 months ago (June 25, 2020). She responded with a shrug and said that she is not charging me. By no means did I mention anything about paying for a surgery to fix a hernia that has a failure rate of 10% maximum in canines, on the patron of the veterinarian. After being rushed and forwarding all veterinary medical concerns to her receptionist (Carol) I remembered another concern of not performing the surgery, and three times of me requesting Dr. Maxwell’s presence via Carol to address any pet parent’s concerns. She refused; on three occasions and said that she is too busy with work to talk to me after not addressing any questions of the negligence on her part on performing malpractices on my furry baby. Carol on the other hand, demonstrated confidence and handled matter a bit more with better medical support and empathy. Do not trust your pets in the hands of this “veterinarian” who lacks knowledge and certainty DBPR credentials, licenses, and certifications will be reported.

So sad please check out all the wonderful dogs at local shelters!