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Irrigation System reviews in Saint Johns

  • D
    We were very disappointed with our experience with Bobby Caraway of R.C. Irrigation and Repair. Shortly after moving into the area we called in R.C. Irrigation to review our system and make improvement suggestions. Bobby Caraway recommended replacing our 7 front yard Rain Bird mini sprinkler heads with higher flow heads. He quoted a not to exceed price of $510 parts and labor. When we said that that the price seemed high he responded that if the job went smoothly the price would be reduced based on the actual time spent. When he finished the job in an hour we asked for a price reduction. His response was to take $10 off the price. We asked for an itemized bill explaining how this simple job cost so much. He charged $23 each for 9 sprinkler heads replacing 7 mini heads and for some unknown reason 2 full size working heads. For labor he charged $75 an hour for three hours labor. Three hours???? That is how long Bobby said he worked on changing our sprinkler heads. Changing sprinkler heads is not brain surgery. It is only slightly more difficult and time consuming than changing a light bulbs. You unscrew the old head, screw in a new one and if necessary make a few simple adjustments. He arrived at our house at 10:30AM and was finished at 11:30AM. Bobby vehemently claimed that he was at our house for 2.5 hours which he rounded up per policy to 3 hours. In response to our additional complaints about the pricing for the job they reduced their price by an additional $40 bring our total bill to $462 which still was very high for what should have been a $75 labor charge and under $100 for parts. Additional notable comments: 1) In response to our comment that the new heads sell for $9 each on Amazon he said that he didn't care if the heads only cost 10 cents each his price was $23 each. 2) Re ST John's County water usage restrictions he said that if we did not want our grass to die in the summer we should ignore the water usage rules. 3) Finally he said that they might be expensive but they did excellent work. Here is a photo of some of their "excellent work."
    - Dennis H.
  • D
    Did not arrive on on time as scheduled prime to prep and work requested; gave one estimate but invoice received days later incorrectly noted work done and outrageous price. Calls to company several times requesting explanation of invoice went unanswered. Letter to company also went unanswered after no communicable response. All this after payment was made to a Yankee Clipper as billed. Our trust and faith to this company (since 2008) broken. Our belief is that this company whose mission statement is ���small town mom and pop business promising customers treated as family��� was in fact more focused on becoming large enterprises motivated by greed.
    - Patricia M.
  • A
    American Well & Irrigation Inc
    Technician arrived promptly as promised. Chuck was very knowledgeable and always behaved in a professional manner. He did not attempt to sell any additional services. Instead, provided recommendations to improve lawn health. Thanks Chuck!
    - gustavo m.
  • C
    Action Irrigation & Landscaping
    After purchasing was contacted by provider and informed St. Augustine was outside of their coverage area so I received a refund. Hired another provider to repair and upgrade our sprinkler system for a little under $1000.  Despite receiving a refund Angies List continues to nag me about submitting a review so here you go.
    "Hi Daniel, Unfortunately you are outside of our service area. Please contact Angies List and they will refund this for you. Thanks, David Kampmeyer"
    - Daniel F.
  • A
    American Well & Irrigation Inc
    Chuck was punctual and professional. He immediately diagnosed the problem and got to work. They were in and out in under and hour. We would definitely use this company again to service our sprinkler system.
    - Carrie C.
  • A
    American Well & Irrigation Inc
    Great experience with a top notch service provider. American Well & Irrigation has impressed me with their prompt, knowledgeable, professional service. I have used them 3 times for various irrigation issues and they never fail to show up on time with proper tools, parts and knowledge.
    Joe is the consummate professional. He knows his business and doesn't oversell, just fixes the problem and offers sage advice on how to prevent future problems. He even pointed out a broken sewer cleanout that I and my home inspector did not notice. Joe saw it just walking past it.
    From Michelle in the office to all the field techs they have sent out, they are all a pleasure to work with. I highly recommend American Well & Irrigation. Jim Starcher, St. Augustine, Fl.
    - Susan H.
  • A
    Down To Earth Landscape & Design
    All went Great from the day I met Matt to get a proposal to the day the job was done. Matt was very professional and met all deadlines which was tough considering all the bad weather we have had this winter. Matt and his team worked some days in the cold and rain to be able to complete the project on time. His design was superior and many of our neighbors have commented on how well the yard looks and how it has upgraded the house and neighborhood. All plants are very healthy and are growing well.
    Thanks again Matt!!
    - Gary B.
  • A
    A & L Irrigation LLC
    He also replaced a rain sensory that was placed under a large tree and moved it to an unobstructed part of the home's roof so now the system no longer turns on when it rains. He also adjusted all sprinklers that were not damaged or worn. Great job overall! I would recommend him to anyone.
    - Emanuel M.
  • A
    The Sprinkler Man
    James Leonard and his team provided fantastic service! They were responsive to my needs, listened to and answered my questions, and took the initiative where appropriate to ensure that I have an irrigation system that performs. They were prompt, pleasant, and obviously know their business. I cannot recommend them highly enough.
    - Mary Jane B.
  • A
    We called Charlie (owner) to get an estimate and he was able to come out that day.  He came out and assessed the system and gave an estimate for the front yard. He told us when the work could be done (next day). We agreed and the next day someone was there on time and the work was completed. That is when we decide to see about the addition of the back yard. Charlie came back out and gave an estimate and told us he would have to get back with us on scheduling if we decided to go with the work. In a nutshell, everything they said they would do, they did. The workmanship is great and the equipment they use is top notch. I would definitely call them again for any sprinker installation or repairs.
    - Margaret S.
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Lawn Irrigation Services in Saint Johns

Companies below are listed in alphabetical order.

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