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Boarding reviews in Rockledge

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  • Thanks once again to Candi Pearce and the professional friendly staff at Barkingham Palace for taking excellent care of our golden retriever and german shepherd. The best part about dropping off our pups here is knowing they are safe and will be taken good care of. Accommodating special requests is just another service they offer: extra playtime and continued treatment of a hot spot on my dog which had cleared up when we picked him up 4 days later. Picked up the happy pups after their baths and a groom for our golden. It's been over a decade since finding Barkingham Palace, and as always, it's a pleasure doing business with you.
    - Kerry L.
  • I don't EVER blast businesses because I know and understand that there's always more than one side to a story. However, I'm breaking my rule and calling out BARKINGHAM PALACE and their puppy training policy. I know everyone will not agree with my stance on this, and that's your right, but, I inquired about taking our new pit bull puppy to training class when he turns 4 months old (he's 12 weeks now). They stated they do not accept pit bulls OR pit mixes due to liability. My belief is that any dog can be trained to be badly behaved and mean or trained to be well behaved. I would think as advocates and dog lovers, they would want to have pits trained properly and encourage owners to do so. We are responsible pet owners and want to do what's right by him and our other dogs. On the flip side, I am not naive and I understand and know that some people have had negative interactions with this breed of dog, so I empathize with that and can completely understand their feelings against the breed. But, we shouldn't generalize with this breed just as we shouldn't generalize with people/religions/races/ethnicities etc. in humans.
    - Lorrie C.
  • Despite using them before in the past, and not having an issue; there must be new staff or rules/regulations (well, more so a lack thereof) as Barkingham is not a friendly or safe environment. Upon picking my sweet puppy up after vacation, he was brought to us with massive raw and scabbed spots. We reached out to the owner and told her that our dogs did not experience a loving caring environment and we were told "we have too many dogs here to give yours individual attention, perhaps you should hire a pet sitter next time to come to your house and pet your dogs." So from the wise words of the owner, please do you and your fur babies a favor and use a different company.
    - Sharon G.
  • This is a wonderful business!  We dropped our little one off at Pet Stop and were greeted with loving arms.  Our dog stayed with them for 10 days where they provided kennel services and care.  We had our dog on a strict diet with mixture of vegetables and it was no problem for them to accommodate.  Prices were extremely fair and our little guy came back full of happiness.  We highly recommend Pet Stop to anyone looking for a kennel they can trust and that treats the residents like they would treat their own animals.  We will be using them in the future without hesitation.
    - Cassandra S.
  • Our dog gets dropped off in the morning before 8 am and we pick him up around 6 pm. He's usually tired from playing all day with the other dogs. The place is well-organized and the dogs are separated by size. The staff is very friendly and the place is always impeccably clean.  We wouldn't consider using another daycare for our dog.
    - Stacy N.
  • We had been a Barkingham Palace customer for several years, spending thousands of dollars there and generally find their service acceptable. However, we recently scheduled a 9 day stay, three weeks in advance, and paid their $90.00 deposit. Unfortunately, we had a change of plans and had to cancel 17 days in advance. We asked if our deposit could be applied to an upcoming trip in December and was told NO ? that we must forfeit our deposit as per their standard policy. When trying to reason with them about this, their management was argumentative and offensive. We find this unacceptable and not the way a reputable
    business should treat their customers. Our future business will be taken elsewhere.
      

    - Eric S.
  • Fantastic!  Our dog gets excited when he gets there because he likes it so much there.  This place is top notch.  Friendly and fair priced.  There is a reason why different law enforcement agencies in the area board their service dogs there.
    - Greg A.
  • What a great place to board a dog! Gets to play all day and is matched with groups of like size and temperament. Better than leaving a dog in a normal kennel where they may be let out to run for 2 sessions of 15 min a day. Here they get out for hours playing with other dogs! Looking at the groups, it's amazing seeing them play, sleep and have fun without issues. Used their boarding several time and can't say enough about them. A genuinely caring staff and constant supervision of the dogs. Fantastic!!!
    - Joel H.
  • An exceptional business that makes you comfortable to travel knowing your pets are receiving exceptional care. Our two dogs love going there and receive the best level of care. The best we have found in 40+ years of pet ownership and having lived in over 20 locations.   They get the same loving care we give them at home. 
    - William W.
  • We have been taking our Shih Tzu's to Barkingham Palace to be groomed for several years. We always make sure that Amy is our groomer. Before we started going there neither of my dogs liked going to the groomer. They would shake and pull at the leash to go the other way every single time. Since they have been going to Amy, they are actually excited to get in the building and see her. She always comes out to greet us and make sure that there are not any changes to the type of hair cut or their conditions. I have always been pleased with the final groom. I think that their prices are a little high, but as long as they love her and are excited to go there, it is something that we will continue to pay.
    - Angie C.
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Kennels in Rockledge

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