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Home Security System reviews in Rockledge

  • A
    We just moved from PA, unloaded 2 trucks on Thursday, headed to DMV at 2 pm Friday, and called alarm specialists to ask them to have our security system setup by close of business Saturday! Oh by the way there will be no one home until we finished at the DMV, and who knows how long that will take. They agreed to meet me at whatever time. We left the DMV at 5 pm and met them at our home at 5:30. The system was previously ADT. They began the process and found that there was a short somewhere and had to run a hard wire from one side of the home to the other. They ran the wires through the wall, not stapled to the outside of the wall, and through the attic in a way that anyone going into the attic would not even know the line was in place. They did not string the line over existing ductwork! Like others may have for convienence. In 2 hours the system was fully operational and then they spent 20 minutes training the whole family! All I can is is WOW. NO OTHER COMPANY WOULD HAVE MET OUR NEEDS and time constraints. Please call Alarm Specialists and tell them Dave sent you. Thanks Dave and Dave you made our day! Polite, friendly and competent.
    - Christine M.
  • A
    After my original post the owner left several messages trying to reach me to make this right. Once I called him back he was very professional. He apologized and offered to perform the work for free. I told him that was not necessary and I was willing to pay a fair price for good sevice. It is now up to me to setup an appointment for service. I was very impressed with the integrity of this company. By calling me and offering what they did,  it says alot about their ownership.
    - Lou M.
  • A
    Very honest, professional with great customer service. Tom ensured I knew how to work my new equipment and informed me of all my options. I would recommend this company to anyone looking for an outstanding home alarm system!
    - Qadi G.
  • A
    Diana  explained they were moving this week and helped me check my system over the phone.  Based on that, she said it sounded like the battery and told me where I could purchase one.  She was very courteous, took the time to help, and I will certainly use them for any needed future service.
    - Roger S.
  • A
    I am happy with my security system and content with them. I liked them better before they merged with someone else. They still give good service and call the police if my alarm goes off. I've had them for years now and they seem very responsive. Their price is competitive with everyone else.
    - Craig L.
  • A
    A perfect experience from start to finish!  From the first phone call we made to them, they were polite and helpful, and always did exactly what they said they would do, within the time frame they said they would do it.  They were flexible in setting up an appointment time for the initial consultation that worked for us.  The sales gentleman came to our house and was friendly and down to earth.  He did not try to sell us any equipment we did not need; we did not feel pressured.  He addressed all questions and concerns we had.  Once we signed the paperwork, his office called us to set up the installation appointment, again working to find a time that was convenient for us.  Then they had an earlier opening for the install, and called to ask if we wanted it.  So the installation was done earlier than initially expected, within two days of the initial consultation.  The installers were also friendly and the work was professionally done.  We would definitely recommend this company!
    - Susan S.
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    - John M.
  • A
    unknown
    - Artiga Q.
  • A
    Love my new security system.
    - Jacklyn Z.
  • A
    Everything Bryan did went well.
    - Michael P.
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Home Security Companies in Rockledge

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