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Carpet Cleaning reviews in Rockledge

  • D
    Stanley Steemer
    I had gone to their computer site and filled out the many questions that asked about my rugs. The price came to approx. $255.00. I thought that was alot of money! I contacted a customer service person via phone and discussed the job. The lady said that that price of $255.00 was indeed correct. We went over each item step by step. I asked her if this was the firm price with no further surprises and she said, "yes, it was." I should have gotten a written statement but thought this way Stanley Steemer's way of now ordering services. So, I told her to send the carpet cleaners out on the desired date. I prepared the areas by moving items and clutter. When they got here the two young men did a walkthru and lifted up one of the area rugs and read the label stating they were wool. Then, they said wool would be extra, and the total would be $519.00! Firm. BTW, The young men told me to "never use the online form or to call corporate" ( a 1-800 number ). I never knew Stanley Steemer was a franchise. But, it is. The men said they will reveal the 'real price' and they gave me their card. I assured them that they were not expensive wool rugs, they said it didn't matter. They claimed to have used a different spray on the wool ones. (No one asked me about wool vs. synthetic carpet when I did the online form or via phone call.) Then they said that price included deordorizer (which I had not signed up for -apparently. ) I hesitated but really wanted the job to get done, so I said, to go ahead. I knew I was being rpped off. They missed alot of spots mostly in the master bedroom. To their defense, our house is naturally dark in the master bedroom. They didn't or could not get many of the pet stains up. That was it. A day later, I called the corporate office and told them about my experience. I felt blantantly ripped off. No senior citizens discount, no deals, no wiggle room. I was sized up and taken advantage of. In retrospect, I should not have allowed them to do the job. A few days later, I received a call from the office stating they would return to do the missed spots, but I declined. Ill never use them again.
    - Mary C.
  • A
    Un-Beelievably Clean Inc
    The team showed up promptly at 9 A.M., as scheduled. They were friendly, fast and efficient. I had six rooms in total that needed to be cleaned. One guy treated spots and moved furniture, while the second guy actually did the cleaning. They were done in about half the time I expected. They walked me through the house, and it looked fantastic! All the spots were gone, and the carpet looked refreshed and clean. It took about 4 hours to dry completely, which is what they estimated.
    - Lisa H.
  • A
    The crew was fantastic. They moved furniture and placed spacers under the moved furniture to allow the carpet to dry. They meticulously cleaned up the water off the hardwood floors as they left. We had spots on the master bedroom carpet and it appears the spots came out. We are very happy with Steamboat and would hire them again.
    - mark c.
  • A
    Enviro-Tech Carpet Cleaning
    His original quote was reasonable, when he arrived he said my apartment was smaller than he thought and he knocked a percentage off. After the work was done, I was more than happy with the results. My carpet looked brand new and stayed that way for many months after. He truly cares about his reputation and the work he does. He will go out of his way to ensure you are happy with the work!
    - TERRY T.
  • D
    Haley's Comet Carpet Cleaning
    HUGE disappointment. My appt. was for 11 am. I called at 11:35 and was rudely told that there is a give-or-take 30 minutes because some run appointments run over or under. Made sense. 
    Before they arrived, I vacuumed the rugs 2x each and moved all of the dining room chairs.
    They didn't show up until 12:45. I was told that he was running late because his doctor's appt. ran late.
    I think they were trying to make up the lost time on my rugs. In and out. Wet rugs, wet tile. He cleaned up some of the wet tile and I did the rest. I couldn't see or smell any difference (pets) and thought maybe it was because the rugs were still wet. All dry today and there is no difference in the appearance of the rugs; we can still smell pet odors and one carpet actually looks streaked from the machine.
    Maybe this was just a bad day for them but I would not hire them again nor can I recommend them.
    - PR S.
  • C
    Haley's Comet Carpet Cleaning
    They were late getting here, kept getting lost which if that was the only thing that happened I wouldn't have given a bad review. They charged us extra for freshener which I don't think they used, at least I never smelled it. All the stains came back within a day. I was told on the phone that they were going to use the latest and greatest machine on my carpets and when they weren't using it, I asked why and he told me I didn't have enough room in my house. 4000 sq ft house. They didn't move anything, even light chairs, just went around them.
    - Judy C.
  • A
    Sunshine Carpet Cleaning
    They did an excellent job - the only issue was an additional charge we were not informed of in advance. This was for removing the blood stains from a carpet. We didn't object to paying it but would have liked ?o have had advance warning. We would definitely use this company again.
    - James B.
  • A
    Un-Beelievably Clean Inc
    The company provided an up-front estimate for the service to be performed. They did not deviate from this estimate and honored a discount they had offered on Angie's List.  The providers were professional, prompt, and had a high attention to detail, with the customer's satisfaction being their key objective.
    The providers were also very careful with the movement of our furniture and placed everything back in its original position after the cleaning process. 
    We highly recommend this company for tile and grout cleaning.  They did an outstanding job.
    - Stacie P.
  • A
    Un-Beelievably Clean Inc
    Arrived on time. Professional crew and did an amazing job on old carpet bringing it back to life. They even were able to remove rust stains on the indoor/outdoor carpet on the screened porch we thought we were going to have to replace. Carpet dried quickly. Definitely will use again.
    - Helen K.
  • A
    He is very professional, he give good advice about how to maintaining the carpet clean, he was on time, he finish on time and the end result was unbelievable. I did a lot of research and I found that his company has the better prices and their results are expectacular. They clean the carpet and sanitize the carpet for the same price. I will always use their services and I will recommend their services to everyone.
    - Aimee T.
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Carpet Cleaners in Rockledge

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