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Blinds And Curtain reviews in Port St. John

  • A
    We used them about 2 years ago. Previous experience: There are two tiny bathroom windows that were difficult to provide standard window treatments for. However, Windows by Grace was able to measure and create the perfect window treatments for both bathroom windows, and after they created these custom, in their factory, these were installed by this company in less than half an hour. These only took a week to order, custom crafted by this company, and professionally done. I am completely happy with all that they do. Thank you, so much for a job well done. I will definitely buy more from this company, as soon as my budget allows. Two years later. New experience: We called them back to do all of our windows. They kept us on file, and remembered what we ordered from before. We were able to install the same verticals as were installed in our bathroom throughout our entire home. I was impressed about the record-keeping that allowed us to match the verticals that were installed two years prior. First, the owner came out to the home and measured the verticals. A few weeks later, after they were custom-made, they called to schedule avisit to install the verticals. We do animal rescue, and are part of the TNR Program (Trap, neuter/spay and then release back to the wild). We are impressed how well these verticals lasted two years with all the stress the animals put them through. The ones purchased at the store never lasted like the ones in the bathroom installed by ���Windows by Grace.��� We are all so happy the company remembered the verticals ordered, previously, and how quickly these same verticals were installed throughout our home. We hope the new verticals last just as long as the ones that are still in new condition inside our bathroom. Thank you, Windows by Grace, and your entire staff for great record-keeping, courteous and friendly staff, a professional window mesuring team, and a well-expertise's installation experience
    - Steven H.
  • A
    We had our roof replaced in Nov 2013.  After getting quotes from a few sources we decided on Lowe's because of the warranty, stability of the company being around in the future if problems arise, and they offered a discount price for military.  Lowe's subcontracted the work to PRC (separate evaluation).  The Lowe's rep came to our house and took time to explain the various shingle types, the difference between the weather barrier and that if we had left over material, we get the credit for the purchase. 

    We met with the Lowe's rep at Lowe's and he took us around to view all the products prior to finalizing the contract.  This turned out to be a great idea and time well spent because after seeing the colors in the store verses the catalog, we decided on a different color.  The Lowe's rep was very responsive to answering questions and any phone call we made to him.

    After work was complete, the rep came out again to inspect the work, to answer any final questions and to ensure we were satisfied.  Any excess materials were removed (it did take about a week) and our account was credited for the returned materials.

    One thing we did appreciate, is that when ever we tried to get a hold of the Lowe's rep, we could!  He was always available.

    - Kelly B.
  • A
    We received a phone call last night from the installer wherein we scheduled the installation for today.  He arrived early, which wasn't a problem, and immediately proceeded to unpack the materials and install the blinds.  The  entire process took approximately 1/2 hour.

    The blinds appear perfectly level, and except for some slight stiffness in operating (opening and closing), which is expected to dissipate over time, there doesn't appear to be anything negative about the blinds themselves.

    The installer, who is not an employee of Lowes but is an independent contractor, was courteous and professional.  He had as much to do with this positive commentary as did the salesperson at the store.

    For now, we're completely satisfied with the product, the service and the installation.  If anything changes with the passage of time, we'll update the rating.

    11/19/11 -- We only noticed today that the valence is a different shade of white than the slats.  The slats are off-white, and they should be plain white as is the valence.  No sooner did we notice it when we received a phone call from Lowe's asking us how everything went with the installation.  We told the person on the phone about the problem, whereupon he said that replace blinds would be ordered, and that the incorrect ones would be switched out when the new ones arrived, which should be within a week or two.  We will update when the new blinds are installed.

    12/12/11 - As of today we haven't heard back from Lowe's.  We're giving it until the end of the week when we'll go to the store to speak with someone about the status of the replacement.

    12/27/11 - The replacement slats were installed today.  Given the time of year, the delay didn't really bother us.  Lowe's did the right thing, and that's good enough for us.
    - Eugene A.
  • A
    She is very reasonably priced and does good work. She stands by her work and is willing to resolve any issues--for instance, I had some blinds that had broken and she came back and fixed them free of charge.
    - ELSIE B.
  • A
    She is very reliable and does very good work. Very satisfied.
    - ELSIE B.
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Window Treatment Experts in Port St. John

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