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Marina reviews in Pompano Beach

  • A
    The price was what I expected. I can’t say enough good things about them as they will always come back and make something right if I am not happy with it. They are excellent, personable people, knowledgeable. They have a good theme and boats are all customized, so they have to be creative and work around existing conditions. So they are very flexible and very amendable too like building some things like cover used to be fiber glass and now its wood. So if there is a wood rot then we have to put a new wood. They are very creative as they have to match to fiber glass to wood and it’s a high priority when it comes to most of the work is.
    - Judith K.
  • F
    Hideaway Marina aka Boathouse MC broke all records for bad service.   In fact, the things they did to me border on criminal behavior.  I used to keep my boat in their marina as a monthly customer.  When it came time to replace my engines I asked them for a quote to do the job (labor only).  They told me $1,000 perhaps a bit more.  
    3 months later they gave me a boat that didn't work, and a $9000 bill.    The mechanics there had no idea how to handle Volvo Penta i/o engines.  They were lost!   They took 3 months to finally be "done".   When I went to take the boat out, after they "finished".  It was crossed wired.  That is, I put the throttle in forward gear and the boat went in reverse!  I smashed the rear of the boat, swim platform, and could have hurt my little boy who was riding with me.  
    There were no apologies just excuses and lies.  Later I came to find out that the current business manager and the current service manager were working at this marina when the former owner was arrested and convicted of fraud for stealing customers deposits.  
    They charged for repairs that failed.  They charged for repairs that were never done.  They lied.  They took 3 months to do the job, and the charged money multiple times the estimated amounts.  They blamed Volvo Penta  for "incompatible parts."  I had to hire certified Volvo Techs to fix the work their hackers had no idea how to do.  
    I would never use them for anything ever again.  I am in the process of bringing legal action against them. 

    - Michael P.
  • A
    Our boat storage at this marina has gone very well since being customers since 2006.    We are on on second boat being stored there.
    Highly recommend their service department as they are really good and have a long standing reputation with service Manager Joe Pasuit.
    - Paul L.
  • A
    - Danny L.
  • A
    - John D.
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Marinas in Pompano Beach

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