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Home Security System reviews in Pompano Beach

  • A
    The CCTV Guys Professional Services
    From the first contact with Yasser he was excellent to work with. He provided me with an estimate within an hour of contacting him and provided options for cameras and installation, if he provided cameras or if I purchased cameras. On the day of installation he made sure everything was working properly and set up cell phones and computer for monitoring the system. I would definitely recommend.
    - Amy W.
  • D
    SimpliSafe Home Security
    I have been asking them to create a keypad where the numbers light up - so you can see at night. They finally came out with one, BUT it only works with the whole new system they just brought to market. They did not make it backward compatible to the system I purchased from them. They tell me the only way to get the keypad is buy the entire system again! To me - they're just looking to sell everyone again. AND... don't try calling their customer service line - you'll be on hold FOREVER. I finally gave up and called their sales line - guess what - they answered that call immediately
    - Gary T.
  • A
    Radio Alarms
    A+++ Alarm Company. After shopping around for alarm companies in the Broward area, I was surprised that all of them wanted contracts. Also a lot of shady people I got quotes from. I ended up going with Radio Alarms, even though they were up in Jupiter because I wanted someone really knowledgeable that could build the exact alarm system I wanted. They also had good reviews and were on Better Business Bureau. In the end, David (the owner) built me an awesome and very custom alarm system. I wanted a lot of things that average people didn't want like flood sensors, outside gate sensors, motion sensors in all the bedrooms, garage, etc. Believe me if you're building that type of an alarm system, you really want someone knowledgeable. There was a good amount of follow-up and tech issues that came up, and David always got them resolved for me. I was very impressed with the 2 Gig system as it allowed me flexibility to add every component I wanted.
    - Jason B.
  • F
    Pogo Intelligent Systems
    Unacceptable. The Ethernet line in the contract was left out of the original permit and was then omitted from the contract and omitted from the revised permit without my knowledge by (POGO). When i asked for the permit to be on the job site I was told the City had a copy and their company had a copy and i did not need one! I never saw the permit or site plan until approx. 45 minutes before the inspector arrived. The Ethernet line was then attempted without the permit I paid $250. for and then installation abandoned and a hole left in my wall. I was then billed twice for the Ethernet line that was not done and the wall not repaired. When the invoice was finally updated they then increased the labor charge another $100. The company (POGO} claimed they thru away the Camera boxes, Documentation, Serial Numbers and 5 adjusting tools. This company (Pogo) now wants another $200. to come back and retrieve the Camera Serial numbers from the cameras, The Camera Manufacturer asks for the serial Numbers when I call for questions and I can not verity that the Cameras are authentic. 25% of the two rear Cameras are blocked by obstructions and visibility at night is poor. When I discovered that the $250. UPS I purchased to be installed was not here they switched with a $49.00 unit and incorrectly installed it and billed me for the original $250. unit. The Camera Power supply was originally installed where the vent and keyed door was blocked by a appox. 400pound desk! and the replacement UPS was installed without connecting the internal battery, daisy chained to another UPS, all of this needed to be redone in order to work properly and not void warranties. The owner of (Pogo) informed that I was not permitted to contact the actual holder of the Electrical Contractors Lic for this company before filing a complaint with the " State of Florida of Dept of Business and Professional Regulation" against their Lic. There appears to be NO guarantee on the installation that the equipment will work as promised and and all my unresolved issue do not fall under their warranty,
    - Eric G.
  • F
    SAFE Alarm Systems Inc
    I called Safe Alarm Systems because of their positive ratings on Angie's list and their own website advertising on surveillance cameras ([*** Link removed ***] Owner Stuart Glickman came to my home to gather information on my current system. We met for almost two hours as he made several suggestions about what he felt I should consider installing from the Eclipse Security brand ([*** Link removed ***] of Surveillance products. He left stating that he would email the next day three estimates of surveillance equipment packages that would replace & modernize my present sixteen camera system. Next day, no email. I waited three more days, no email. I called Mr. Glickman who said he'd been busy and he would get the estimates to me within 24 hours. Next day, no email. I waited for another two days, called... he said he promised to get the estimates to me in 48 hours, no estimates. I called, no answer. I left a msg to call me. No call returned. If he did not want the business he should've just told me that up front instead of wasting my time and effort.
    - JJ K.
  • A
    Insight Security Solutions
    Everything went great! We have a strange home layout so I was worried about the sensors working, but the Insight team walked me through everything I needed and helped with the entire setup and testing process.
    - Christopher B.
  • A
    Alarmnet Security
    I had another ADT in my first office and the setup was so basic that the thief's were able to walk into my store and see the weak points in the system and completely circumvented the system. After ADT "fixed" the issue after the break in I wanted to get a second opinion. Well, Tony came in and the first thing he saw was the new system was not even active. For 3 months with the new ADT system was not even on (transmitting). Tony with Alarm Net went through my entire office and found the "holes" in the security system. The price was the same but the service and support was way more with Alarm Net.
    - Steve B.
  • A
    Centex Security
    Excellent price, reliable monitoring service. Michael is very responsive if anything is needed or if you have questions. Would not use anyone else for a home security system. I recently upgraded and have used this service for approximately 6 years with NO issues or problems whatsoever.
    - Sheila S.
  • D
    Protection First Security
    Paid for year service (have voided/cashed check). This company informed my insurer that they would not be providing monitoring services due to nonpayment without even contacting me first (found out from my insurance agent). Using another company now, same price as was charged, so pricing the same. If use this company, DO NOT agree to pay year in advance or you may lose your money like us.
    - Laura Z.
  • A
    I just wanted to add a review for this company. I've been using them for OVER 10 years now, and they beat everyone on rates but that's not all. I've had to call numerous times because I've had to do work on my office or home and the stupid phone company is always farting around with our phone service. CTS has ALWAYS responded IMMEDIATELY to any request I have had for testing, changes or service. And when I have had door changes or sensor requirements, they were always able to send someone out to correct the problem. They are the BEST. And I can relate some HORROR stories about using ADT ... the most worthless customer service or monitoring company on the planet. Be thankful you live in an area where CTS is based.
    - P Albert C.
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Home Security Companies in Pompano Beach

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