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Computer Store reviews in Pompano Beach

  • F
    I purchased two TVs and a sound bar at the Best Buy in Coral Springs, FL on 9-13-13, I went there as I had a gift card from Rooms to Go.  I was not told by Rooms to Go that I could not use the gift card until 5 days after I took delivery of the furniture.  The salespeople at Best Buy convinced my that I could purchase the TVs and then come back to get a credit on my account via the gift card, once I took delivery of the furniture.  I paid with a check.
    The TVs and sound bar were delivered and set up a couple of weeks ago and the furniture was delivered shortly after that.  I waited the requisite 5 days and went to customer service at Best Buy.  After about an hour, I was told by Anita (the floor manager) that they could not fully refund the $750 gift card, they could only refund $600 which I would receive in 5-10 business days.  Then I would have to come back in to do a paper return of one TV and receive a $150 credit for same, or something like that.  It was all very confusing.  After much deliberation, I decided to go ahead and get the $600 check and come back in for the necessary additional hoop jumping.  Anita gave the papers to China who totally avoided me, took phone calls and then professed that she didn''t know how to do the transaction I needed so I gathered all of my papers as I did not trust them to know what they were doing. 
    I have been trying to contact the store manager, Rick Narvaez, who is never available when I call.  I have left several messages and have not heard back from him.  The interesting part is, Best Buy has never presented the check to my bank!  Wells Fargo has no record of the check ever being presented for payment.  So, I sit here with $1,971.52 of Best Buy TVs, a gift card for $750 and the extra money Best Buy has never tried to collect from my bank! 
    I am trying to do the right thing but it appears Best Buy doesn't want my money.  It is the strangest way to run a business that I have ever seen.  
    Any communication from the powers that be at Best Buy would be most appreciated.
    - Jackie G.
  • A
    When my old machine died I called Fastteks.  They came highly  recommended.  I'm glad I did because I found them to be honest and didn't spend lots of time trying to fix a 7-8 year old PC.  Rather, they suggested we could retreive the data from the old hard drive and restore it to a replacement machine and set it up for less than it would cost to try and repair the old one. 

    I had the new machine within 3 days and am very glad I replaced the old one.  The new PC is so much faster!  If you have a problem with your PC, call Fastteks.  They are reliable.
    - Florence M.
  • A
    I just love my laptop. It's fabulous. The Apple is so simple after having a PC. It's much easier to operate and it's not prone to virus's like a PC. It starts up fast and it has so many options. It also has a built in camera on it, too. Instead of the click option on the mouse, it's a squeeze type on either side, and that gives me additional options. Apple support is just a phone call away if I really need it.
    - Phyllis B.
  • A
    I was satisfied with the service. They were cooperative, knowledgable and on time.
    - PAUL M.
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Computer Stores in Pompano Beach

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