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Auto Shop reviews in Polk City

  • A
    Car was serviced three times at the dealer with over $1,000 in repairs. Over a year later, the engine continued to stall at stop lights which was the original problem. Out of major concerns for passenger safety, the car was brought to Elite Automotive who isolated the issue and replaced the defective part in less than 24 hours. Car is no longer stalling.
    - Gail F.
  • F
    Once the engine got back from the machine shop, it took him 3 weeks to finish installing the engine even though he knew our business was down until the truck was repaired and he promised to get it done quickly.  He would show up for a few hours and then not show up for 2 or 3 days.  And he would say he was coming to install the engine but wouldn't show up or answer calls or texts and then lie about why he didn't show up). But when he did finish the job, he didn't secure the engine into the truck completely (forgot to install one of the bolts, etc) and the engine shifted, bending a water hose that exploded causing the engine to over-heat and crack the head with less than 1,000 miles on the engine- completely ruining the engine.
    When we asked if he had insurance to replace the blown engine, he stated that he has no insurance and didn't even offer to make it right even though the blown engine is completely his fault.
    He did offer to re-install the next engine we purchase at no charge, but I wouldn't trust him to do the job correctly or in a timely manner.

    - Dellrie H.
  • A
    I have been very pleased with their services. I went back to them because they are trustworthy. They used a used part because they understood I didn't want to put a lot of money into the car. They made it clear that there would be no warranty and it worked out to be a great experience because of the open communication.
    - Mike D.
  • A
    Cannon Buick Cadillac in Lakeland, FL has restored my faith in car dealerships!  We're new to the area & had no idea where to go when our car started having problems.  Couldn't find a referral for a local dealer/repair shop anywhere.  Summertime in Florida is extremely hot. 
    The day before the Fourth of July,  the AC in our 97 Deville completely quit (no blower, nothing) & the water pump was making an awful noise. 
    I called Cannon since they were the closest to where we're living.  When I spoke to them on the phone, they were courteous.  They got us right in & apologized that the shop was closed on the 4th, but said they'd get to it 1st thing in the morning on Thursday. (Of course, we expected the worst since we still have out of town tags.)  But to our pleasant surprise, everyone at Cannon was pleasant, polite & friendly.  The shop is clean, and everyone seems happy.  Best of all, they know what they're doing!  Billie, the Assistant Servive Manager, told us what she thought the problem might be & gave us an estimate. She told us that the car would be ready at 11:30 a.m. - it was! It was the blower & water pump & Billie even gave us a discount!  She arranged for a 2012 Cadillac SRX as a loaner because she didn't want us to be without a car over the 4th of July!  I'd highly recommend Cannon to any & everyone.
    - Eileen A.
  • A
    My truck looked brand new again
    - Charlenia T.
  • A
    - Robert H.
  • A
    Very Professional
    - Ronald S.
  • A
    - Mike D.
  • B
    I have been taking my vehicle to Bob for the last 3 years. He is very reasonably priced, fair, and I am satisfied with the work.
    - CHARLIE B.
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Auto Shops in Polk City

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